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Stress-Free Auto Care
- Auto Repair
- Sunnyvale, CA
About this business
Location details
1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
I'm so lucky to have this shop close to my house. These guys really do make it stress-free! They are knowledgeable and honest and the estimates are easy to understand with pictures showing the problems which is so helpful. I couldn't ask for more from a shop. They keep you updated with texts. Now my truck is up and running again, and i have a stress-free drive to work everyday knowing it is done right. Thank you Michael S., Frederic H., Michael Shum., and all the other guys in the shop involved in fixing my vehicle!
Business response:
Thank you so much for sharing such a thoughtful review! We’re thrilled to hear that our team could provide you with a truly stress-free experience. Knowing that our detailed estimates, photos, and text updates helped you feel confident about the work we did on your truck means a lot to us. We’re glad we could get you back on the road with peace of mind for your daily drive. Michael S., Frederic H., Michael Shum, and the whole team appreciate your kind words and trust. If you ever need anything else, we’re here for you—wishin... read more
I wish you have a shop in LA. Absolute professionals. Great service and informative.
Business response:
We wish we had a shop in LA too! It’s fantastic to hear that you found our team professional, helpful, and informative—that’s exactly the experience we strive to create. Thank you for the kind words, and if you’re ever in our area again, we’d love to see you! Have a wonderful Stress-Free day!
Speedy and stress free! Good customer service. Free coffees and wifi in lobby. Came in to get my brake lights replaced and was there less than 20 minutes midday.
Business response:
Love to hear it was a quick and easy visit for you! Speedy service, good coffee, and a comfy lobby with WiFi—that’s exactly the kind of experience we want to create. Thanks for stopping by for your brake light replacement, and we’re here whenever you need us. Have a wonderful Stress-Free day!
We brought in our car for tire rotation. The front two tire pressure were low and had some problems pumping air. They helped pump our tires. They checked the tire differential and did not find it big enough to warrant a tire rotation. At the end of the day, they did not charge me anything. Wow. What a service!
Business response:
It's awesome to hear about your positive experience with us, especially that our honesty stood out to you! At Stress-Free, we pride ourselves on transparency and making sure our customers feel confident and informed about their vehicle's needs, without the pressure of unnecessary extras. It's great that your Prius is in good shape, and we're here whenever you need us in the future. Thanks for taking the time to share your thoughts, and we look forward to seeing you again. Have a wonderful Stress-Free day!
I went back to Stress Free for general service on my old Mini Cooper. They did basics and ran a comprehensive diagnostic. A few minor issues were flagged and they did not try to upsell me into expensive repair. Cost was reasonable. Appointment scheduling is easy and communication via text is convenient nd clear.
Business response:
Thanks a ton for sharing your experience! We're thrilled to hear that everything went smoothly with your tire purchase and installation. Israel and the team always strive to provide clear communication and fair pricing, so it's great to know we hit the mark. Looking forward to helping you with any future service needs. Thank you and have a wonderful Stress-Free day!
Excellent customer service! I was shown photos of the internal areas of my tires and given an excellent explanation as to why my tires needed to be replaced. I also observed how other customers were given a thorough explanation regarding recommended repairs and how no one was being pushed into making a decision with which they were not comfortable -- no uncomfortable strong sales pitch.
Business response:
Thank you for such thoughtful feedback! We’re thrilled to hear that you had a positive experience with our team and appreciated the transparency around your tire replacement. Showing you photos and providing a clear explanation is all part of making sure you feel fully informed and confident in your decisions. It’s also wonderful to know that you observed our commitment to a no-pressure environment with other customers as well. We believe in giving people the information they need without any hard sales pitch. Your trust me... read more
Helpful staff. Quick service. There was an additional issue created when the car was with them. i was asked to split the cost. eventually they paid for the labor costs fully. i did have to pay for the part.
My Honda CRV 2002 had several electrical issues. Israel at Stress free auto helped with the initial diagnosis estimates, set up the appointment and provided me with timely updates on the diagnosis. I received a full diagnosis and a quote for the repair, which I moved forward with. During the repair, I received updates on the status via text. After final quality checking, my car was ready for pickup. I was charged as estimated even though the job required more time than planned. Thank you guys for making it a great car repair... read more
I knew I needed new brakes. I made an appointment, got there a few minutes before, they took my car in right away. They are so thorough with all of the diagnostics and I really appreciate all of the photos they include in the information that they send you. I needed a ton of work on my car and they helped me to figure out what was priority because I couldn't afford to do it all at once. Once decided, I had no option but to wait at the shop. I was told that it could take about three hours, but they finished in two hours! I've... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 1,001 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 5:00 p.m.