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Stress-Free Auto Care
- Auto Repair
- Sunnyvale, CA
About this business
Location details
1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
Promptly addressed my concerns. The car has been doing well since then. Didn't hesitate to reevaluate an issue that I pointed.
Business response:
We're thrilled to hear that you had a positive experience at Stress Free Auto Care! Thank you for choosing us to take care of your car. Our team is dedicated to providing top-notch service, and we're glad to know that your vehicle received the care it deserved. If you ever need any more auto care in the future, don't hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you again for another stress-free visit.
I had called for a car inquiry on Saturday and was told by an employee that I can schedule diagnostic for car the Thursday of at 8 am. I go to the shop at 8 am ( mind you they had sent me an email confirmation day before) and was told that the person doing diagnostic can't do it until Saturday/ pick up Monday. I was very confused and frustrated because if the person was not in today it should be the business who contacts me that they cannot do it instead of wasting my time.
The new management under Travis and Rhett is excellent. We had an issue with with our car with the previous management, but Rhett and Travis have gone above and beyond to make sure we are satisfied customers
Business response:
It’s great to hear that Travis and Rhett were able to turn things around for you! We’re glad they went above and beyond to make sure you’re satisfied. Your feedback means a lot, and we’re here if you need anything in the future. Have a wonderful Stress-Free day!
I recently visited this shop after getting my car inspected at another reputable shop and was thoroughly impressed with their service. The professionalism of the staff was evident from the moment I walked in. They were courteous, knowledgeable, and took the time to explain the repairs needed for my vehicle in a way that was easy to understand. The quote to replace rotors and brake pads was 50% less than the other shop and this repair came with a good warranty. I will be taking my car to this shop from now on.
Business response:
Thank you for sharing your experience! We're thrilled to hear that you were impressed with our service and found our staff courteous and knowledgeable. It's great to know that our pricing and warranty met your expectations. We're looking forward to taking care of your car in the future. Thank you and have a wonderful Stress-Free day!
This was my 2nd experience using Stress-Free, this time for brake pad/rotors repair. Israel who I've spoken with by phone and also at pick-up was very kind and courteous, and Travis was accommodating with matching a reasonable quote I was given on a prior date. I had been going to the same mechanic for over 10 years, but I have to admit these guys have started to win me over for various reasons like quotes, courteousness, and accommodating me w/ ride arrangements while my car is being serviced.
Business response:
That's fantastic to hear! We're thrilled you found our service accommodating and communication efficient from check-in to pick-up. It's our goal to keep you in the loop and ensure your experience is as smooth as possible. Thanks for taking the time to share your positive experience, and we can't wait to welcome you back for any future car service needs. Have a wonderful Stress-Free day!
Definitely not a 'stress free' experience. Prices are on the higher side than other places for similar services. They try to upsell around every corner and you'll be bombarded with service texts once they have your number. I also found it bothersome how they would drive the cars into the bays, reckless and aggressive. I didn't see them do it with my car cause I had to leave my car there. I won't be doing that again.
Assistance was prrompt professional and courteous. We were kept aware of things that must be done and should be considered. Job completed on time and on budget. Would recommend them and use them again.
Business response:
Thank you for sharing your positive experience! We're glad to hear that our prompt, professional, and courteous service met your expectations. Keeping you informed and completing the job on time and on budget is what we strive for. We appreciate your recommendation and look forward to serving you again. Thank you and have a wonderful Stress-Free day!
Travis was the one who helped me ..I will be back for air diagnostic..my car is not done yet
I had engine light on, some issues need the. Dealer Service was polite Not really much to say Service was good, but can run costly Ok for routine issues Some other issues on Audi, so more complicated
Business response:
Thank you for your feedback! We're glad to hear that you found our service polite and good for routine issues. We understand that certain problems, especially with an Audi, can be more complex and costly. We appreciate your understanding and look forward to assisting you with any future needs. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 965 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 5:00 p.m.