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Stress-Free Auto Care
- Auto Repair
- Sunnyvale, CA
About this business
Location details
1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
Stress-Free lives up to their name Had some nice conversation with a couple of the guys working there and they made sure my car was ready for an upcoming road trip. All with a good price. Thank you!
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that our team could help get your car ready for your road trip and that you enjoyed some good conversation along the way. We look forward to seeing you again. Have a wonderful Stress-Free day!
very easy from start to finish! booked online, went in, got my headlight fixed for $50 with no issues and no upselling for unnecessary work. Travis the manager was super nice, great communicator, great customer service. Loved that there's wifi, chargers and a small but comfortable seating area to wait. Will be back for any future needs!
Business response:
Fantastic to hear you had a smooth experience with us! It's great that Travis and our online booking system met your expectations. We love that you appreciated the little comforts like WiFi and chargers while you waited. Looking forward to seeing you again for your future car needs. Have a wonderful Stress-Free day!
It was my first time here - to get oil change. Travis was very friendly and greeted me when I walked in. He also explained other recommended service in details to me. I am quite satisfied with the service I received today. Will return for future needs.
Business response:
That’s fantastic to hear! We're so glad that Travis made your visit informative and welcoming. It's always great to know that our team's efforts to provide thorough and friendly service are appreciated. We're looking forward to seeing you again for your future service needs. Thank you and have a wonderful Stress-Free day!
This place is extremely professional. I've never had communication be so clear regarding every step of the process. They even send a link with all of the work they have done with photos. Travis and Greg were on top of everything and I'm grateful for their transparency. I will be back for the next car maintenance surprise. Thank you!
Business response:
Wow, thank you so much for taking the time to share your positive experience! It's fantastic to hear that the clarity of our communication and the transparency provided by Travis, Greg, and the team made your visit a stress-free one. The photo updates are just one of the ways we strive to keep you in the loop and comfortable with the work being done. We're thrilled to know you'll be back for your next car maintenance. Looking forward to seeing you again – have a wonderful Stress-Free day!
I would not recommend this place and did not find it at all stress free. 3 weeks since I brought my car in with no resolution. I brought my car in for a consultation on a Monday. The manager indicated that he thought it sounded like the transmission was going, but wanted to schedule it to have the diagnostics specialist look at it. I scheduled an appointment for Tuesday, and dropped the car off by 10am. I called around 5pm to see if there was any update, and they had not even looked at it yet. I let them keep the car overnig... read more
Business response:
Hi Carol, thank you for taking the time to leave this valuable feedback. The lack of response after your calls, and follow up with the transmission specialist we referred is being taken extremely seriously. While we strive for excellence, your frustrations incurred are equally felt. We are actively investigating how this could happen and where the disconnect occurred, as the core of our business is not only trust and transparency, but convenience, and this lapse in communication cannot be allowed to happen again. Thank you a... read more
I received a $50 synthetic oil change coupon in the mail and decided to visit the Sunnyvale store last Sunday, March 17th, 2024, to check if it looked professional. I found the establishment to be clean and well-organized. The regional manager, Rhett, was present and very polite in answering my questions. He also helped correct my online booking as I couldn't input the coupon code on the website. Impressed by the service, I inquired if I could keep the coupon for my other car. To my surprise, Rhett wrote a note on my coupon ... read more
Business response:
Wow, thanks so much for sharing your experience with us! It's fantastic to hear that Rhett and the team at the Sunnyvale store went above and beyond to assist you, not just with the coupon, but also by ensuring your visit was as stress-free and positive as possible. Making our facilities clean, welcoming, and accommodating with amenities like free coffee and Wi-Fi is something we take great pride in. We're also glad to hear that the detailed inspection report provided you with clear insights into your vehicle's condition. U... read more
Excellent service! Paul and the team at the Sunnyvale location were efficient, and very polite.
Business response:
Wow, thanks so much for your kind words! It's great to hear that Paul and our team at the Sunnyvale location were able to make your experience a positive one. We always strive to be efficient and polite because we know how important that is. We can't wait to welcome you back. Thank you and have a wonderful Stress-Free day!
This one of the best car auto care ever. It's so convenient when you don't want to go to your local car dealership, it's also a lot cheaper. They're always sending good deals in the mail as well. I highly recommend this place!
Business response:
Wow, it sounds like you had a fantastic experience with us! We're thrilled to hear that you find our services convenient, affordable, and that our deals have made a positive impact on your choice to visit us. Thank you so much for the recommendation and for taking the time to share your feedback. We're here to make sure your auto care needs are met with the same great experience every time. Looking forward to seeing you again. Have a wonderful Stress-Free day!
I recently had some auto service performed here and was very pleased with the customer service and quality of the results. The staff is very honest, friendly, and knowledgeable. The work was done very well at a reasonable cost, and communications with the staff during the course of the day was very straightforward. Their auto care was definitely very stress-free. Thank you!
Business response:
We're thrilled to hear about your positive experience with us! It's fantastic to know that our team's honesty, friendliness, and expertise stood out to you. We strive to keep our communications clear and our services reasonably priced, so it's great to see we hit the mark for you. We truly appreciate your kind words and look forward to providing you with more stress-free auto care in the future. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 750 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.