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Stress-Free Auto Care
- Auto Repair
- Sunnyvale, CA
About this business
Location details
1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
Mr. Luu listens to customers and gave Excellent customer service. Quick turnaround. Took car in for an oil change.
Business response:
We're delighted to hear that Luu provided you with excellent customer service and a quick turnaround for your oil change. Thank you for your kind words. Thank you and have a wonderful Stress-Free day!
Busy mom here who barely has time for herself - let alone taking care of my car. But the friendly guys at Stress-Free do a great job. The communication is clear, car is done quickly, and they're not annoyingly pushy at getting 'extra' repairs done. They get you in and out quickly and they truly make car maintenance easy and yes, stress free. :)
Business response:
We're so glad to hear that our team could make car maintenance easy and stress-free for you, especially with your busy schedule! It's great to know that our communication, quick service, and no-pressure approach made a positive impression. Thank you for your kind words. Thank you and have a wonderful Stress-Free day!
I would go way beyond 5 stars for the service I received here and more importantly, the kind staff I received it from!! - Travis and Israel and the entire team here are some of the most nicest, kindest, dedicated and hard working people you'll ever meet! They sincerely CARE for their Customers and it shows in their interactions and their service. They fixed my car needs, and also told me about stuff I'll need to take of now, or in the future with their thorough inspection. What a wonderful place... My interactions with Travi... read more
Business response:
Thank you so much for your incredibly kind words! We're thrilled to hear that Travis, Israel, and the entire team made such a positive impact on your experience. It's wonderful to know that their dedication, kindness, and hard work shone through in their interactions and service. We truly appreciate your feedback and look forward to continuing to take care of your car needs in the future. Thank you and have a wonderful Stress-Free day!
They're pretty honest on the parts (little upchargge) but labor runs to over $300/hr. Came in for a checkup, quoted me for a bunch of unnecessary things, only needed a shock replacement but ran me up to $3k in repair costs.
Business response:
Hi Ryan Xu, thanks for your feedback on the inspection report for your car. I noticed several items marked in yellow and even red. There might have been a misunderstanding, but I'll investigate what happened. Feel free to reach out to me at 408-769-4111.
I went back to Stress-Free Auto Care to look at an electrical issue with the passenger side headlight. They were able to fix the problem with no issue. I highly recommend this place.
Business response:
Thank you so much for sharing your experience! We're thrilled that you chose Stress-Free Auto Care after your search. Jose and Israel will be happy to hear your kind words. We're here for any future services you need. Thank you and have a wonderful Stress-Free day!
The shop is very transparent about the inspection and recommended repair. Would recommend to someone who cares about not being robbed like at dealers.
Business response:
Thank you for your feedback! We're glad to hear you appreciated our transparency with inspections and repair recommendations. We aim to provide honest service and value to our customers. We appreciate your recommendation and look forward to serving you again. Thank you and have a wonderful Stress-Free day!
Fantastic! I needed a tire mounted and a front end alignment so I phoned and got an appoitment for the following day. I dropped off the car and was greeted by a smiling face signed up and a few hours later it was finished and drove perfect. I'd give 10 stars if I could great price too. My name is Rick L.
Business response:
Thank you so much, Rick! We're thrilled to hear about your positive experience with us. It's great to know that everything from the tire mounting to the front-end alignment went smoothly and that you're happy with the service and price. We look forward to helping you again in the future. Thank you and have a wonderful Stress-Free day!
I didn't get any service done or anything. I tried asking for a simple estimate by providing information that most shops will typically take such as make, model, and year of a vehicle. I felt that they were asking for too much information for a simple estimate. The estimate that was provided to me was ridiculous without giving additional information as you can see in the picture. I understand I didn't provide the vin/license number, but that estimate still didn't make any sense.
Business response:
Thanks for your feedback! Moving forward, we'll be updating our estimates.
Stress-Free Auto Care took such good care of us and took all the stress out of a very stressful situation. We drove from SoCal to the South Bay during a long weekend and discovered a nail in our tire. Knowing that we would need to get it fixed on Sunday before Memorial Day, we found Stress-Free Auto Care on Yelp as they were on of the few places that were open on Sunday. We immediately booked an appointment online and were able to get an appointment the next morning right when they opened. The appointment was for a drop off ... read more
Business response:
Thank you for sharing your wonderful experience! We're thrilled to hear that Travis and the team could help you out during your visit and get you back on the road quickly. Knowing we could ease your stress and provide exceptional service means the world to us. We appreciate your kind words and your recommendation to friends and family. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 965 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 5:00 p.m.