This profile has been claimed by the business owner or representative.
Stress-Free Auto Care
- Auto Repair
- Milpitas, CA
About this business
Location details
1052 Yosemite Dr, Milpitas, CA, 95035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
First time using their service and was bit skeptical but nonetheless, they did a good job overall. Booking appointment online was simple. Quality of work was good. Faizen, tech did a good job diagnosing and resolving issue. Bella, front desk kept me up to date with status. What got me bit worried was initial parts ordered was incorrect but they corrected and got the correct part in right away. It took 2 days to have my vehicle issue resolved but you can't rush quality of performance if you want it done correctly.
Business response:
Thanks for sharing your experience! We're glad to hear that Faizen and Bella provided good service and kept you updated. We appreciate your understanding about the parts mix-up and are happy we could resolve your vehicle's issue correctly. Your patience and feedback are greatly valued. Thank you and have a wonderful Stress-Free day!
After moving to Milpitas, I had an unfortunate experience with the nearby Toyota Dealership, so I decided to try Stress-Free based on their positive Yelp reviews. Tae was exceptional from start to finish. The staff were incredibly warm and welcoming, making me feel at ease right away. Tae went above and beyond to help me with my maintenance contract, even calling the 1-800 number to confirm coverage. He then provided a detailed and reasonable estimate and kept me updated with text messages throughout the process. Their profe... read more
Business response:
Thank you so much for sharing your experience! We're delighted to hear that Tae and Bella made you feel welcome and well taken care of. It's great to know that their professionalism, honesty, and efficiency stood out to you. We're glad we could turn your experience around and we're excited to have you as a regular customer. Thank you and have a wonderful Stress-Free day!
Today, I had the factory scheduled maintenance (30k miles) for my 2022 Jeep Wrangler Rubicon, and once again, I'm super satisfied with the service! Tae Fuller was my service adviser, and as always, he was incredibly knowledgeable, friendly, and helpful. He answered all my questions without hesitation and quickly pulled up information about my vehicle, saving me the trouble of looking it up in my Jeep handbook. Tae also recognized my military service in the U.S. Navy and mentioned that the company is veteran-owned. He even ap... read more
Business response:
Wow, thank you so much for sharing your fantastic experience with us! It sounds like Tae Fuller and Edgar Garcia really went above and beyond to make sure your visit was as stress-free and satisfying as possible. We're thrilled to hear that our efforts to keep you updated with text messages and pictures during the service added to your confidence in our work. It's feedback like yours that really lights up our day and motivates us to maintain our high standards of service and customer care. Hearing that you found our pricing... read more
They charged 3 times than regular price for flat tire... completely rip off..I had no choice to take it somewhere else as it was Sunday after noon..
Business response:
Hello Sunny, Thank you for your feedback. I'm sorry to hear that you were unhappy with the cost of our flat tire service. Our goal is to provide quality service, which sometimes means our prices are higher than some competitors. However, I understand your concern and would like to discuss it further. Please contact us directly at tae@stressfree.com so we can address this matter with you. Tae Fuller General Manager Stress Free Auto Care
First time I visited since they transitioned to Neighborhood Car Care. I had my 2015 Prius serviced - oil change and brake pad. So far I got the impression they were just as professional, responsive and honest as the previous owners. PLUS they got some new technology -- texting and emailing me reports and pics of my car. Convenient. So difficult to find an honest mechanic. So far so good! I'll keep you posted after my next visit.
Business response:
Thank you for sharing your experience with us! We're glad to hear that your first visit was positive and that you found us professional, responsive, and honest. It's great to know that our new technology for texting and emailing reports and pictures added convenience to your experience. We appreciate your trust and look forward to seeing you again. Thank you and have a wonderful Stress-Free day!
Stress Free Auto Care was able to diagnose my simple electrical problem and repair it when Chevy dealer could not, and for a lot less money!
Business response:
We're so glad we could help you with your electrical problem and save you money compared to the dealer! Thank you for choosing us and sharing your positive experience. Thank you and have a wonderful Stress-Free day!
I am very impressed by the friendly atmosphere and prompt service which honored my mailed coupon.
Business response:
We're delighted to hear that you were impressed with our friendly atmosphere and prompt service! It's great to know we could honor your mailed coupon as well. Thank you for your kind words. Thank you and have a wonderful Stress-Free day!
great mechanic and good people. only complaint that there were late. overall would recommend
Business response:
We're glad to hear you found our team to be great mechanics and good people. We apologize for the delay and appreciate your understanding. Thank you for your recommendation. Thank you and have a wonderful Stress-Free day!
Excellent service, friendly staff, always finished when promised. Needed a few more things fixed and they were up front with cost. Made me feel safe drivmy 14 year old car.
Business response:
We're delighted to hear that you had an excellent experience with our service and friendly staff! It's great to know that we could make you feel safe driving your car and that we were upfront about the costs. Thank you for your kind words. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.8 star rating with 1,272 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.