Suburban Animal Hospital

B B. 

on Yelp

16 years ago

I recently called Suburban Animal Hospital about my dog who had an open sore that wasn't healing. They wouldn't talk to me about it on the phone, and by the time I was able to get in for an appointment the sore had healed. I called to cancel and they said there was a $50 cancelation fee (an appointment is $76). I asked if there was any way it could be waived, since there's no point bringining in a dog that's not sick anymore. The rude receptionist responded that we had been coming there for a year and there are signs everywh... read more

Lauren M. 

on Yelp

16 years ago

One unpleasant experience and one atrocious one!! There are plenty of more respectful and customer friendly veterinary offices in the area. At one point, I asked to speak to the vet who had seen my dog earlier that day and was told by the receptionist that, "I can leave a message for her to call you, but I can assure you that she won't." I was additionally charged $76 for a "consultation," when I was led to believe my dog would be having surgery that day. $76 to be told what another vet had already told me and to not rec... read more

Mary Beth W. 

on Yelp

18 years ago

SHOW ME THE MONEY!!! EMERGENCY CARE OVERPRICED BY GROUCHY DOCTORS You had better bring plenty of money (and some kleenex) with you if your pet has an emergency on a Sunday!! My husband and I had just spent about one thousand dollars on care for our cat that we dearly love and were told by Dr. Benham if we have any problems over the weekend with our cat that Dr. Kalinsky would be on call and would be happy to help us with any problems we might have. Well, that was not the case at all!!! The Sunday receptionist was very ru... read more