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Suburban Animal Hospital
- Arlington, VA
About this business
Location details
6879 Langston Blvd, Arlington, VA, 22213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 7:00 a.m. to 12:00 p.m. |
My dog, Jack, will be 15 years old next month. He has moved across the country 3 times with us over the years and has seen his fair share of Veterinarians in his time. Also, I am a health care practitioner and have previously been disappointed with many of the Vet practices we've encountered. They only want to run a slew of tests rather than problem solve and are always pushing food, pills, procedures, etc, etc. Upon moving to Falls Church in 2008, we became clients of Dr. Casper at Surburban and I couldn't be more imp... read more
We've had nothing but good experiences with the vets and techs at Suburban. The only suggestion I would have would be to have separate areas for dogs and cats, as we've encountered a few inconsiderate dog owners here, but that's a function of the clients, rather than anything to do with the vets. There are a couple of vets here who specialize in cats, which is very nice, and all the techs are friendly, helpful, and calm and reassuring to our cats. Definitely a 5-star establishment.
LOVE this place. Used to take Lucy to City Paws, but now I realize how worth the drive is. Open 7 days a week, flexibility (Lucy was feeling icky, I made an appointment on the note that I'd cancel it if she started feeling better even with their 24hr cancellation policy, they were fine with that), very friendly front desk staff that clearly enjoys their jobs. Both vets we've seen have been great with Lucy - her first check up with shots, the vet was so gentle I think Lucy wanted to stay there forever! Also, bonus for ... read more
Sulley is not named after Disney's big blue Monster for no reason. Everything from exploratory surgeries (note the use of the plural form) to allergies, land us in the vets office on a more than regular basis. Upon discovering Dr. Schrader, the founder and director of Suburban Animal Hospital, we knew we had found ourselves a "forever" vet. During our first visit, Dr. S spent 45 minutes talking to us about the general health and bone development of our pup. I never felt rushed and he answered every question, no matter how ... read more
I really love this animal hospital. I always go to Dr. Benham who is one of the nicest vets I have ever met. She is always available for phone questions and treats my pets so well. I have two cats, both very rambunctious and playful, so it's comforting to me to know I have a regular vet. I've been going there since last year and since then I've gone there five times. The first time I went I had scheduled a neutering and was so busy, but luckily they let me drop him off at 8 am, and pick him up at 6. Over the course of that d... read more
After 25 years, I am leaving Suburban Animal Hospital in Falls Church, VA. They have become more interested in the bottom line and corporate interests than animal welfare. They are over-priced and don't appreciate customer loyalty.
Business response:
Please accept our apologies for your experience. Your feedback is valuable to us. If you would like to discuss further, please contact the hospital to speak with the manager, Jennifer
Coming from a high quality vet, it was really disappointing this was the closest vet nearby. We have gone to this vet at least 3 times. We have a highly anxious dog that HATES the vet so when we make an appointment it's extremely important that we are exactly on time to minimize our animals discomfort. They would start appointments 10, 20, 30 minutes late with no explanation or apology. When we got our dog's nails cut which is $40 here, they didn't even cut her declaws and did a rough job on the other nails. There were other... read more
Business response:
We are very sorry you had such a disappointing visit. We work hard to ensure we are running as close to the appointment time as possible, but it the doctor is caught up in an urgent, or emergent situation, time can work against us. If you would like to discuss the visit with the Hospital Manager, Jennifer, please give me a call. We are happy you were able to come to a conclusion to what was causing the concern with your dog.
Since I can't respond to customer service, I'll add the following. There is no place around here that charges 40 dollars for a nail trim. Dudes down the street is 15. Also, 40 dollars for an ear wipe and then an additional what, 100 dollars for cytology? The wipe is needed to do the cytology so not sure why that is another 49 dollars on top of the lab work itself. Look, the vets here are great but you guys really run the bill up. Buyer beware.
Business response:
Please call the hospital and ask to speak with Jennifer the Hospital Manager, if you wish to talk further. thank you
Do not bring your animal here! The front desk is consistently rude, the vet's are incompetent and shouldn't be trusted to care for animals. The customer service is pretty much nonexistent. 0/10 do not recommend.
Frequently asked questions about Suburban Animal Hospital
How is Suburban Animal Hospital rated?
Suburban Animal Hospital has a 4.4 star rating with 864 reviews.
When is Suburban Animal Hospital open?
Suburban Animal Hospital is open now. It will close at 12:00 p.m.