Sun West Mortgage Company, Inc. NMLS ID 3277

Jb 

on BBB

5 years ago

Sun West mortgage representatives were amazing. All individuals involved were professional knowledgeable and definitely personable. I will in fact be using them again for my future purchases and refinancing needs. 

Doreen M 

on BBB

5 years ago

Agent Dion. Was very attentive, courteous, friendly and compassionate..Helped me through a difficult time in my life ... He is an asset to your company . Excellent phone skills. ****** ******* 

Ellsworth B 

on BBB

5 years ago

Dandre was AWESOME. First and foremost, he was extremely professional and has outstanding people skills. A month ago, I had USAA do an analysis on all of my insurance policies. After it was complete, the agent requested I seek an escrow analysis. So I requested one from Sun West. Dandre left me several messages earlier in the week and I finally retrieved my message from the home phone...2-3 days later. Dandre took the extra step and called my cell. Once connected, he provided me the results of the analysis. I told Dandre it ... read more

Michael B 

on BBB

5 years ago

I called today to authorize a change to my insurance carrier. My customer service rep was M.C. It was a pleasant experience and M.C. ensured that I had all my questions answered and that I had the appropriate contact info for my insurance agent. Great service and no nonsense. 

Dan K 

on BBB

5 years ago

My property taxes went up and today I received a letter from Sun West saying my payments were going up as a result. As to be expected. What wasn't expected is that I would also receive a phone call from a very nice representative who explained all aspects of what was going on. He gave me plenty of options on how to move forward and explained each one. He allowed me to choose the option that worked best for me. Awesome job! This is my second very positive phone experience with Sun West. The agent that called had to leave a me... read more

R B 

on BBB

5 years ago

Jeannette S. I must say has very good people skills and very knowledgeable. I want to thank her as well as the crew at SunWest mortgage for their patients and understand with me and please keep up the good work 

Jeremiah S 

on BBB

5 years ago

I could not have asked for a better experience or customer service than what I received from this mortgage team. Uriel R*******z went above and beyond what I could have ever asked for. I would recommend this Sun West Mortgage Company to anyone looking for a home loan. 

Roxanne B 

on BBB

5 years ago

Exceptional service. Very helpful and professional. 

Vanessa W 

on BBB

5 years ago

3/8/19 Today, I had the most pleasurable call and experience with a Sun West Mortgage customer service representative by the name of Miracle; she called to inquire about my March payment. I pay after the 16th of the month so I receive calls like this monthly. However, the call today was the most efficient, professional, pleasant, and customer friendly interaction I've had with the company since they've been my lender. She asked questions and gave her spiel with a non-confrontational disposition, and I appreciate her for that... read more