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Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Sun West mortgage representatives were amazing. All individuals involved were professional knowledgeable and definitely personable. I will in fact be using them again for my future purchases and refinancing needs.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Agent Dion. Was very attentive, courteous, friendly and compassionate..Helped me through a difficult time in my life ... He is an asset to your company . Excellent phone skills. ****** *******
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Dandre was AWESOME. First and foremost, he was extremely professional and has outstanding people skills. A month ago, I had USAA do an analysis on all of my insurance policies. After it was complete, the agent requested I seek an escrow analysis. So I requested one from Sun West. Dandre left me several messages earlier in the week and I finally retrieved my message from the home phone...2-3 days later. Dandre took the extra step and called my cell. Once connected, he provided me the results of the analysis. I told Dandre it ... read more
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I called today to authorize a change to my insurance carrier. My customer service rep was M.C. It was a pleasant experience and M.C. ensured that I had all my questions answered and that I had the appropriate contact info for my insurance agent. Great service and no nonsense.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
My property taxes went up and today I received a letter from Sun West saying my payments were going up as a result. As to be expected. What wasn't expected is that I would also receive a phone call from a very nice representative who explained all aspects of what was going on. He gave me plenty of options on how to move forward and explained each one. He allowed me to choose the option that worked best for me. Awesome job! This is my second very positive phone experience with Sun West. The agent that called had to leave a me... read more
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Jeannette S. I must say has very good people skills and very knowledgeable. I want to thank her as well as the crew at SunWest mortgage for their patients and understand with me and please keep up the good work
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I could not have asked for a better experience or customer service than what I received from this mortgage team. Uriel R*******z went above and beyond what I could have ever asked for. I would recommend this Sun West Mortgage Company to anyone looking for a home loan.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Exceptional service. Very helpful and professional.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
3/8/19 Today, I had the most pleasurable call and experience with a Sun West Mortgage customer service representative by the name of Miracle; she called to inquire about my March payment. I pay after the 16th of the month so I receive calls like this monthly. However, the call today was the most efficient, professional, pleasant, and customer friendly interaction I've had with the company since they've been my lender. She asked questions and gave her spiel with a non-confrontational disposition, and I appreciate her for that... read more
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 6,334 reviews.
Sun West Mortgage Company, Inc. NMLS ID 3277 is open now. It will close at 5:30 p.m.