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Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Outstanding and professional service.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
Tomas Capaz of Sun West was very helpful in sending the forms I needed. While I haven't received my request in my bank yet, I was notified by email that the information needed from me was received.
Business response:
Dear *****, Thank you for your positive review via BBB. I am always glad to assist. Feel free to contact me with any questions or concerns, my direct number is ***** ********. Tomas C****- Customer Service Department
MC was very helpful.
Business response:
Dear Valued Customer, Thank you so much for the 5-star rating and the kind words. It was my pleasure to assist you with your inquiries. If you have any questions or concerns in the future, please feel free to contact me directly at ***** ******** **** *****. All My Best, M.C. - Customer Service Department
Excellent Service and helpful, friendly staff.
Business response:
Thank you so much for your kind words, ****. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
Miracle was very pleasant to speak to.
Business response:
Dear ***** *, I just wanted to say thank you from the bottom of my heart for taking the time out of your day to acknowledge me. It was a pleasure to assist you and resolve all your inquiries. Wow! Thank you so much for the 5-star rating, that is such an awesome feeling. If you have any additional questions or concerns, please call me directly at (800) 345-7884 ext. 80934. I'm available to assist you Monday through Friday from 10:30 AM to 7:00 PM (PST). Thank you for choosing Sunwest Mortgage Company! Have a wonderful day! Mi... read more
Thank you Evelyn for taking care of my concerns over the phone. Big help,
Business response:
Hello, Thank you for providing your wonderful feedback regarding the service I provided! It was a pleasure assisting you and I hope to assist you in the future. Evelyn- Customer Service Department
today i called swmc inc and spoke to Diandre(Dion) he was so polite in answering all my concerns to the best of his ability. that covered everything i needed to know. he was clear on all his explanations.He was so profesional when he started answering the phone,swmc inc needs more like him because his profesionalizm in customer service was very satisfactory
Business response:
Hello ******, I'm glad I was able to assist you with your inquiries. I also hope that all of your future experiences with Sun West Mortgage Company will be just as great! Thank you, Deon- Customer Service Department
I love the customer service and the fact that they have not sold my loan. I have been with Sun West for almost 5 years now. I bought my house with them and I refinanced it once with the,. Easy process and every time I need help they are good to get back to em right away
Business response:
Mr. *******, Thank you so much for taking the time to leave this review, your kind words are appreciated! I'm glad to hear you have had such a positive experience with us! Ben- Customer Service Department
I have had the pleasure of dealing with MC on multiple occasions. He exemplifies professionalism and works diligently to resolve issues. He has been very polite and always ensures that my questions have been answered before the end of our conversation.
Business response:
Hello *****, Thank you so much for the 5-star rating and the kind words. It was my pleasure to assist you with your inquiries. If you have any questions or concerns in the future, please feel free to contact me directly at (800) 345-7884 ext. *****. All My Best, M.C.- Customer Service Department
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 6,333 reviews.
Sun West Mortgage Company, Inc. NMLS ID 3277 is open now. It will close at 5:30 p.m.