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Sun West Mortgage Company, Inc. NMLS ID 3277
- Mortgage Lenders
- Cerritos, CA
About this business
Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
Location details
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Miracle was awesome. Ahe made me feel like more than a customer, and that really makes a big difference when working in collections. She's truly a valuable asset.
Great customer service and very Professional. Very detail oriented and it's great !
I've dealt with hundreds of customer service people over the last 37 years. I've never dealt with anyone more professional then Miracle. She was a comforting soul in my time of crisis. From the first moment I heard her voice I knew that whatever problems I had this woman would be able to help me. She was absolutely perfect. When she heard the distress in my voice she immediately started comforting and assuring me that everything would be okay. She showed compassion and understanding in my time of need. Thank you Miracle. You... read more
Very good experience at a very difficult time in my life. When my husband passed after a 3 year battle with terminal lung cancer, I faced a serious financial situation. Every customer service Representative worked with me and kept in touch so I would not lose my home. It has taken me over a year to bring my account current. During that time, although they have to read their speech that they are a collection agency, the conversation then became human. I can't thank them enough for working with me till I got back on my feet. T... read more
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
Sunwest is a great company with good customer service! Never had a bad experience plus I have a good rate.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
Very precise and professional straight to the point no sales pitches.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
Very responsive Their people are professional and disciplined and they make doing business with them easy
Miracle quickly found and relayed the necessary information to me. She was very friendly and professional, which I really appreciate.
Business response:
Dear *****, I just wanted to say thank you from the bottom of my heart for taking the time out of your day to acknowledge me. It was a pleasure to assist you and resolve all your inquiries. Wow! Thank you so much for the 5-star rating, that is such an awesome feeling. If you have any additional questions or concerns, please call me directly at (800) 345-7884 ext. 80934. I'm available to assist you Monday through Friday from 10:30 AM to 7:00 PM (PST). Thank you for choosing Sun West Mortgage Company! Have a wonderful day! Mir... read more
Jose was very courteous and knowledgeable about what I was asking.
Business response:
Hello, Thank you for rating the service I provided, it was my pleasure to assist you! If you need anything, I'm available to assist you Monday through Friday from 8:30AM to 5PM (PST) at 800-345-7884 ext. 84096. Respectfully, Jose - Customer Service Department
Frequently asked questions about Sun West Mortgage Company, Inc. NMLS ID 3277
How is Sun West Mortgage Company, Inc. NMLS ID 3277 rated?
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 6,333 reviews.
When is Sun West Mortgage Company, Inc. NMLS ID 3277 open?
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open at 8:00 a.m.