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Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I spoke with a lovely representative by the name of Miracle P****. Not only was she incredibly helpful but she was a beautifully positive person. Imagine that! Finding a Miracle when you call your mortgage bank. She was lovely and I was blessed. I hope that you talk to her too :-)
Business response:
Dear ***** *******, I just wanted to say thank you from the bottom of my heart for taking the time out of your day to acknowledge me. It was a pleasure to assist you and resolve all your inquiries. Wow! Thank you so much for the 5-star rating, that is such an awesome feeling. If you have any additional questions or concerns, please call me directly at (800) 345-7884 ext. 80934. I'm available to assist you Monday through Friday from 10:30 AM to 7:00 PM (PST). Thank you for choosing Sun West Mortgage Company! Have a wonderful ... read more
The company has been very quick and responsive for all of my service needs.
Business response:
********, Thank you for allowing me the opportunity to serve you, it was my pleasure. I appreciate your kind words and taking the time to rate our service. If you have any question, please feel free to contact me directly at 800-345-7884 ext. 84096. Have a great day! Thank you, Jose - Customer Service Department
Good customer service. Never have any issues. Would recommend them to anyone looking to get a mortgage.
Business response:
Thank you so much for your kind words, ********. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
Responsive to my request to set-up auto pay and make other changes.
Business response:
Thank you so much for your kind words, ****. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
Miracle in accounts customer service was awesome! Thanks for solving my issue with ease.
Business response:
Hello *********, I just wanted to say thank you from the bottom of my heart for taking the time out of your day to acknowledge me. It was a pleasure to assist you and resolve all your inquiries. Wow! Thank you so much for the 5-star rating, that is such an awesome feeling. If you have any additional questions or concerns, please call me directly at (800) 345-7884 ext. 80934. I'm available to assist you Monday through Friday from 10:30 AM to 7:00 PM (PST). Thank you for choosing Sun West Mortgage Company! Have a wonderful day... read more
Jon R***** went above and beyond what is expected from customer service. I would recommend doing business with Sunwest to everyone especially if dealing with Jon R*****. Cudoa to Sunwest
Business response:
*****, Thank you very much for your response. It was my pleasure assisting you and I hope I get the opportunity to assist you in the future. If you have any further questions you may contact me directly at 800-345-7884 ext. 70109. Have a great day! Jon- Customer Service Department
Always great service from Sun West Mortgage. I've refinanced many times with them and they are customer friendly. I recommmend them highly! Thanks Sun West your the best.
I’ve been dealing with an insurance claim and because of the amount I’ve had to also go through SunWest Mortgage. I’ve called in multiple times checking on the status of my claim with them and they have always been so helpful and nice. Denia is ALWAYS such an amazing person to deal with. Nice, funny, has a great attitude. If you call and get Denia you’re in for an amazing experience!
Business response:
Hello, Thank you for your valued feedback! It's always a pleasure to assist you. If you have any questions, please contact me directly at 800-345-7884 ext. 82880. We're always here to assist our family of homeowners from 8:30AM to 5PM (PST). Thank you, Denia- Customer Service Department
Exceptional courtesy. Thorough, comprehensive, professional and effective service. Highly recommend!
Business response:
Thank you so much for your kind words, ****. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 6,333 reviews.
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open at 8:00 a.m.