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Blvd. Kukulcan Km 5.8, Cancún, QR, 77500, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
OK hotel; beware - thefts! The room was spacious and as described; restaurant staff was friendly; reception is rather slow. BEWARE: my wedding ring was stolen from the room. Had to file a report with hotel security (in SPANISH!!!), the staff was not responsive, I did not receive any apologies. I had to be very persuasive to get a copy of my report. The hotel room did not have a safety deposit box, and when I spoke about this to a receptionist, he said they were renovating those and he can't do anything. On our first day we h... read more
Good not spectacular all inclusive hotel Everything was great except ice cold pool where no one wanted to swim Buffet variety and quality of a lower rate type hotel no bacon and no guacamole?! exceptional staff. The BEST always greeting always smiling and always wanted to please free shuttle to the beach fantastic! Big Negative: you could not eat or drink for free at the sister hotel at the beach. but for the price still worth it. I would come back.
Experiencia Excelente servicio excepto el concierge que nos trato muy mal y fue completamente antipatico.agradezemis el trato tan amable que recibimos del resto del personal
Ett prisvärt hotell med lite slitna rum. Mycket trevlig personal och helt ok mat. Smidigt med taxibåt till systerhotellet för oss som gillar bada i havet. Pizzerian vid Lagunen blev en favorit både mat och personal mässigt under våra 3 dagar.
Beautiful staff. This place is amazing. Totally recommend it to everyone. It's a smaller resort. The waiter's know you by name and are so happy and welcoming and go out of their way to ensure you have a wonderful stay.
Lovely Vacation This resort was wonderful for so many reasons. The staff was amazing. Always so friendly and ready to help. The food was very good. They made fresh tacos every morning for breakfast - sounds strange, but eat them! So good! The only downside is that the resort is on the lagoon, not the beach. You can take a shuttle to the beach easily, but the ride takes a while and you can't use your all-inclusive at the sister resorts. We walked across the street to Lobster Beach. Small, but nice. The rooms are a little outd... read more
Relaxing and friendly We enjoyed two relaxing days. The pool was great, excellent staff at recreation, restauraunt, check in. Prompt attention to requests. Water taxi to sister resort on beach. All inclusive food was good, tasty, varied. We would stay again. Has an old world feel to the resort
Nice small hotel. Easy to get around. Staff was wonderful. The rooms could use a little updating but clean. A little more food variety, but what was there was great.
We had a good experience in the hotel,rooms were nice,large comfortable and clean,only with some little roaches.Staff very polite and friendly and trying to help us,but still We had to wait in the registration desk for about one hour and a half due to missing a reservation for one of my family members because Expedia didn't send it,so finally after an hour and a half we were thinking it would never end or even have to pay for another room but with the help of the front desk we got to our rooms very exhausted. I think it coul... read more
Sunset Marina Resort & Yacht Club has a 4.3 star rating with 4,350 reviews.
Sunset Marina Resort & Yacht Club is closed now. It will open at 9:00 a.m.