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Km 10, Blvd. Kukulcan Lote 13-B, Punta Cancun, Zona Hotelera, Cancún, QR, 77500, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Buen trato por parte del personal de la recepción,no me gustó hay solo una clase de cerveza y la playa no se podía bañar por la cantidad de sargazo
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U... read more
It was an amazing time, food was good and service was good.
Yes
Great beach and beautiful views
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy ... read more
Sunset Royal Beach has a 4.3 star rating with 6,873 reviews.
Sunset Royal Beach is closed now. It will open tomorrow at 9:00 a.m.