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Suntria
About this business
About Suntria Suntria strives to earn your happiness by evolving your home into the 21st century. Suntria automates your home through home energy packages. Such options include solar and battery systems of which are entirely controlled and continuously monitored through our innovative mobile app. Our team of experts have been serving over 17,000 homeowners since 2007. We are passionately engaged with happiness and excitement in the design, development, installation, sale, financing, maintenance, and monitoring of resident... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Suntria as a whole is a bad solar company. From the installation and the process afterwards. Im located in ***********. ************************* is the Sales Rep and he is nowhere to be found after you sign the paper. I was also promised an incentive if I referred someone, which I did. 3 months later I have yet to received a *****. They under estimated how many panels I need and so did my friend. Its a c*** show. You cant get a hold of anyone. Stay away from these people and this Company.
Solar panels have been up for 10 months, but not plugged in. I have tried reaching out to the company, with no success. Now my first payment has been due. I refuse to pay a dime, until my panels are up and running.
We have a NO SOLICITATION sign on our door. They still knocked and rang my doorbell and waited on my front walk for a minute. Reason enough to NEVER do business with them. They obviously cannot follow simple directions so why would I allow them to do work on my home. And at almost 8:00 at night!
Absolutely horrible company. I would never recommend Suntria to anybody. Their salesman ****, tricked my wife and I into signing a contract that only covers 62% of our electricity, then ghosted us when we had any questions regarding the process. If I could get rid of these panels and the loan from GoodLeap, I would 100%
I'm really struggling with how this company has an A+ rating as it seems to make a mockery of the Better Business Bureau. Would a company that has been unable to set up panels up to code and to *** standards or even be operational prior to being charged by a Goodleap loan company for services receive an A+ rating? Should a company that does not return calls and texts for weeks on end to remedy these oversights even be operational. We were lied to by our solar sales rep on so many levels. From the beginning, I addressed conce... read more
Dude stared directly into the no soliciting sign on my door and still knocked. Video doorbell to prove it
I dont put any stars, because the salesman is a liar , he told me that I will get 2 credits from the government after the panels one will be 30% from the value to the panels after the installation and the other after one year paying panels that will be 25% of the value to the property and that I will receive that money after I filled my taxes and I will be able to apply that money to the panels that way I dont have to pay the total amount for the credit, he also said that if for some reason the installation didnt pass the in... read more
I've been a customer for a little over a year now and there's been 2x now that my Solar monitoring hasn't been working. The first time the monitoring team did reach out, but that was 3 months after the fact. Come to find out I wasnt provided the cell kit during install, so I have to use my own personal Wi-Fi. This time I've had NO monitoring now for 5 months and NO call or email from Suntria. I've been trying to get past customer service to a manager or supervisor with NO luck. I want to be reimbursed like last time, but the... read more
Terrible communication, lack of empathy.The entire process has been a nightmare and a financial burden. Suntria installed our panels 7/5/23, but it took until 12/9/2023 for someone to come out to actually turn on the system, so we didn't receive any solar benefit for a solid 5 months ; I'm still paying full electric bills on top of paying for the solar panels. It is now 2/1/2024 and we've failed inspection 4 times, which gives me the impression Suntria does rushed jobs, neglecting adequate safety standards for proper install... read more
Frequently asked questions about Suntria
How is Suntria rated?
Suntria has a 4.1 star rating with 1,128 reviews.
When is Suntria open?
Suntria is closed now. It will open on Monday at 8:00 a.m.