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Suntria
About this business
About Suntria Suntria strives to earn your happiness by evolving your home into the 21st century. Suntria automates your home through home energy packages. Such options include solar and battery systems of which are entirely controlled and continuously monitored through our innovative mobile app. Our team of experts have been serving over 17,000 homeowners since 2007. We are passionately engaged with happiness and excitement in the design, development, installation, sale, financing, maintenance, and monitoring of resident... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had our solar panels from Suntria installed and working in March 2023, it worked and saved us two months of electrical bills, then we had a hail storm in June 2023 and that is when problems began. Suntria has been all smoke and mirrors when it comes to getting someone out to our house to even get an estimate of time and money of what it will take to fix our solar panel(s) damaged in the hail storm. It is now August 2023 and after repeated calls, we still have nothing.
Not happy with the system too small not enough panels they did a bad job estimating how many panels, electric bill is still $2400 dollars a year plus solar payment worthless and there not in my area anymore to add panels
Wish I could give Suntria no stars. Had the system installed in June 2022, activated in July 2022. About 75% we're producing ok, when I contacted them they said some panels may produce less every now and then. Then June 2023, 33% quit producing. Finally after emailing, calling they sent a subcontractor out, he found a box with burnt up connectors, surprised it didn't blow the whole system. He also told me that the mapping of our system was horrible and needed attention, but he doubted Suntria could be accountable enough to d... read more
They prey on the elderly! This company is such a scam. They came to my 83-year-old dads house to sell him solar panels that he didnt even need. He said he didnt know how to sign a contract electronically so they came inside took him to his office made him open his computer and sign the digital contract! This company is so stupid if they think an 83-year-old man is going to fulfill a 25 year loan, SMH. Stop hunting the innocent, you pigs!
These salespeople went door to door in my neighborhood. The rep got nasty and with a menacing attitude with me when I told him I wasn't interested. He went on and on to try to engage me in an argument after repeatedly telling him No Thank you, I told him that he at this point was harassing me on MY PROPERTY and I told him I have a NO soliciting sign but he continued to argue. Also, he started lying to me about the "government" and trying to instill fear and present himself as if he was "educating me" and not selling me somet... read more
I have been having issues with my solar since it was installed by Premier which they are the same co. First off, the salesman stated that SRP required a battery backup system which they do not require. The battery backup system which was to be a whole house system and has not worked properly since installed and has not even been in operation for almost 3 years. (Since it keeps shutting down). Cannot get to talk to someone as they always tell me they are in a meeting. and when someone does call me, they reassure me that the p... read more
I purchased a solar system installed by then premier solar solutions which turned into suntria shortly after. With said system I have a 25 year warranty and was told that the panels wouldn't stop producing if one cell went bad. Well one cell went bad in August of 2022 and I haven't produced any power since. I called multiple times to get a service technician to my home and finally in January of 2023 suntria sent a tech out to my home. They quickly found the issue which I stated earlier in this comment. They told me they'd or... read more
This company aggressively went door to door in my neighborhood and approached my son. The rep got snotty with me when I told him we weren't interested in his solar stuff. He proceeded to raise his voice at me ok MY PROPERTY and I told him to get the hell off my property and he continued to argue. The three guys were not in anything branded, had nothing material wise with them, drove a regular vehicle and walked up to everyone's house asking questions. After having several break ins in our area we were well within our right t... read more
Be aware of their sales tactic and not being truthful of the penalty if you cancel the contract. They will stick you with a ridiculous amount of penalty so you can't back out. They don't give your the price of solar system unless they see your bill just enough to make it sound good. Once you back out, they got you either way. I will never trust and talked to another salesman ever again.
Frequently asked questions about Suntria
How is Suntria rated?
Suntria has a 4.1 star rating with 1,128 reviews.
When is Suntria open?
Suntria is closed now. It will open on Monday at 8:00 a.m.