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Suntria
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I dont put any stars, because the salesman is a liar , he told me that I will get 2 credits from the government after the panels one will be 30% from the value to the panels after the installation and the other after one year paying panels that will be 25% of the value to the property and that I will receive that money after I filled my taxes and I will be able to apply that money to the panels that way I dont have to pay the total amount for the credit, he also said that if for some reason the installation didnt pass the in... read more
I've been a customer for a little over a year now and there's been 2x now that my Solar monitoring hasn't been working. The first time the monitoring team did reach out, but that was 3 months after the fact. Come to find out I wasnt provided the cell kit during install, so I have to use my own personal Wi-Fi. This time I've had NO monitoring now for 5 months and NO call or email from Suntria. I've been trying to get past customer service to a manager or supervisor with NO luck. I want to be reimbursed like last time, but the... read more
Terrible communication, lack of empathy.The entire process has been a nightmare and a financial burden. Suntria installed our panels 7/5/23, but it took until 12/9/2023 for someone to come out to actually turn on the system, so we didn't receive any solar benefit for a solid 5 months ; I'm still paying full electric bills on top of paying for the solar panels. It is now 2/1/2024 and we've failed inspection 4 times, which gives me the impression Suntria does rushed jobs, neglecting adequate safety standards for proper install... read more
I have had my system up and running since June 2023. Man did they have me fooled. Everything from the sales person to the install was top notch. I was very excited about saving some money and helping the power grid.However, I am out more money per month on average than I was before the system was installed.Summertime - Between the solar equipment bill and the power company bill to make up the difference, the monthly cost was the same as the previous summer with just the electric company.Wintertime - Between the solar equipme... read more
These company sends out people that lie to homeowners to get them to buy their panels. when you try to talk to them, they get rude and put you on hold till you hang up. when you call the sells person, they block you. I would not recommend doing business with this company..!! I would have given this sorry company 0 stars if it aloud it.
Suntria is a joke, a bad joke.. The system was all mounted on the 8th of March, 2023, Never saw an other person until the 2nd of June when he did the tiein. They wouldn't send me a real copy of my contract until the 30th of June. I finally received my receipt for total payment on the 1st of July. Which was paid on the 26th of January. It was supposedly on line the 2nd of August. Just found out yesterday the battery system has not been commissioned with the system at all. So the system is not operational. Today I called the i... read more
Suntria is a scam! I was promised that this would cover my electric bill and the only payment would be the loan payment. I was told that they would place enough panels on my house to cover my usage based on my square footage. LIES!! It doesnt even cover half of what I use! They also put holes in my closet from drilling them outside to place the equipment. Brand new house mind you! The Suntria representative has ghosted my wife and I. I have been told by two different companies including my electric company that I was screwed... read more
We had our solar panels installed over a month ago and they havent worked at all due to incorrect wiring on their part. My husband has called and left messages on multiple occasions. Promises to come out and fix their mistake have been repeatedly broken. This company appears to full of empty promises and smoke and mirrors. I will be seeking out the help of a lawyer in the coming days. If they dont want to live up to their sales pitch maybe they will answer to some problems of their own.
Avoid at all cost! I got the Solar from Suntria against all reviews hoping I wouldn't have the same problem. Well I did. There has been barely any communication at all between the "project manager" the "assistant" and also the crew that did the install. I have gotten to the point I have to call corporate just to get a call and still haven't got a call back, this had gone on for almost a month no communication and my system is installed and not working and now I'm stuck in a 35 year contract, a bill I have to pay! They did no... read more
Frequently asked questions about Suntria
How is Suntria rated?
Suntria has a 4.1 star rating with 1,143 reviews.
When is Suntria open?
Suntria is open now. It will close at 5:00 p.m.