Suntria

Angela W 

on BBB

2 years ago

They prey on the elderly! This company is such a scam. They came to my 83-year-old dads house to sell him solar panels that he didnt even need. He said he didnt know how to sign a contract electronically so they came inside took him to his office made him open his computer and sign the digital contract! This company is so stupid if they think an 83-year-old man is going to fulfill a 25 year loan, SMH. Stop hunting the innocent, you pigs! 

Ree P 

on BBB

2 years ago

These salespeople went door to door in my neighborhood. The rep got nasty and with a menacing attitude with me when I told him I wasn't interested. He went on and on to try to engage me in an argument after repeatedly telling him No Thank you, I told him that he at this point was harassing me on MY PROPERTY and I told him I have a NO soliciting sign but he continued to argue. Also, he started lying to me about the "government" and trying to instill fear and present himself as if he was "educating me" and not selling me somet... read more

Guy J 

on BBB

2 years ago

I have been having issues with my solar since it was installed by Premier which they are the same co. First off, the salesman stated that SRP required a battery backup system which they do not require. The battery backup system which was to be a whole house system and has not worked properly since installed and has not even been in operation for almost 3 years. (Since it keeps shutting down). Cannot get to talk to someone as they always tell me they are in a meeting. and when someone does call me, they reassure me that the p... read more

James Y 

on BBB

2 years ago

I purchased a solar system installed by then premier solar solutions which turned into suntria shortly after. With said system I have a 25 year warranty and was told that the panels wouldn't stop producing if one cell went bad. Well one cell went bad in August of 2022 and I haven't produced any power since. I called multiple times to get a service technician to my home and finally in January of 2023 suntria sent a tech out to my home. They quickly found the issue which I stated earlier in this comment. They told me they'd or... read more

Jennifer W 

on BBB

2 years ago

This company aggressively went door to door in my neighborhood and approached my son. The rep got snotty with me when I told him we weren't interested in his solar stuff. He proceeded to raise his voice at me ok MY PROPERTY and I told him to get the hell off my property and he continued to argue. The three guys were not in anything branded, had nothing material wise with them, drove a regular vehicle and walked up to everyone's house asking questions. After having several break ins in our area we were well within our right t... read more

Hyun R 

on BBB

2 years ago

Be aware of their sales tactic and not being truthful of the penalty if you cancel the contract. They will stick you with a ridiculous amount of penalty so you can't back out. They don't give your the price of solar system unless they see your bill just enough to make it sound good. Once you back out, they got you either way. I will never trust and talked to another salesman ever again. 

Markita J 

on BBB

2 years ago

Suntria is a legal scam. Its sad that the what the company is doing is legal. They have claimed that my electricity bill would be reduced 60-75%. The highest credit I have received on my utility bill has been $50. Light bills ranging from $250-500 in addition to the solar panel payment!!!!! I have repeatedly called the company trying to see why I am not getting the reduction that was guaranteed to me before signing the contract. No one has answers!! Its sickening!! Having someone sign a contract under false pretenses should ... read more

Matthew C 

on BBB

2 years ago

I had these guys installed solar at my house they put the panels up and left I keep calling them and can not get them back out there to finish the hook up. I would not recommend this company to anyone 

David M 

on BBB

2 years ago

So this company is awful to do business with. They started my process in June 22 and didnt finish till December. Trigger my loan early, caused damage to electrical devices in my home, caused me to have to pay panel payment without service, have not compensated me as promised and caused me to miss my local city rebate. They have horrible communication skills and after the sale is made they dont care about the customer. Dont get ripped off and taken advantage of.