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Suntria
About this business
About Suntria Suntria strives to earn your happiness by evolving your home into the 21st century. Suntria automates your home through home energy packages. Such options include solar and battery systems of which are entirely controlled and continuously monitored through our innovative mobile app. Our team of experts have been serving over 17,000 homeowners since 2007. We are passionately engaged with happiness and excitement in the design, development, installation, sale, financing, maintenance, and monitoring of resident... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had my system up and running since June 2023. Man did they have me fooled. Everything from the sales person to the install was top notch. I was very excited about saving some money and helping the power grid.However, I am out more money per month on average than I was before the system was installed.Summertime - Between the solar equipment bill and the power company bill to make up the difference, the monthly cost was the same as the previous summer with just the electric company.Wintertime - Between the solar equipme... read more
These company sends out people that lie to homeowners to get them to buy their panels. when you try to talk to them, they get rude and put you on hold till you hang up. when you call the sells person, they block you. I would not recommend doing business with this company..!! I would have given this sorry company 0 stars if it aloud it.
Suntria is a joke, a bad joke.. The system was all mounted on the 8th of March, 2023, Never saw an other person until the 2nd of June when he did the tiein. They wouldn't send me a real copy of my contract until the 30th of June. I finally received my receipt for total payment on the 1st of July. Which was paid on the 26th of January. It was supposedly on line the 2nd of August. Just found out yesterday the battery system has not been commissioned with the system at all. So the system is not operational. Today I called the i... read more
Suntria is a scam! I was promised that this would cover my electric bill and the only payment would be the loan payment. I was told that they would place enough panels on my house to cover my usage based on my square footage. LIES!! It doesnt even cover half of what I use! They also put holes in my closet from drilling them outside to place the equipment. Brand new house mind you! The Suntria representative has ghosted my wife and I. I have been told by two different companies including my electric company that I was screwed... read more
We had our solar panels installed over a month ago and they havent worked at all due to incorrect wiring on their part. My husband has called and left messages on multiple occasions. Promises to come out and fix their mistake have been repeatedly broken. This company appears to full of empty promises and smoke and mirrors. I will be seeking out the help of a lawyer in the coming days. If they dont want to live up to their sales pitch maybe they will answer to some problems of their own.
Avoid at all cost! I got the Solar from Suntria against all reviews hoping I wouldn't have the same problem. Well I did. There has been barely any communication at all between the "project manager" the "assistant" and also the crew that did the install. I have gotten to the point I have to call corporate just to get a call and still haven't got a call back, this had gone on for almost a month no communication and my system is installed and not working and now I'm stuck in a 35 year contract, a bill I have to pay! They did no... read more
I have been trying to get support micro inverters for over a year. Suntria has failed to meet their warranty agreement time and time again. Significant technician turn over and poor record management has caused me to have to repeat my issue to a new tech every few months. Several times I have been promised that management would reach out, but no one has ever bothered following up.
I have been emailing Suntria for over a month multiple times a week for assistance. I have not received a call or email back regarding my solar panels. I am not receiving the savings that was promised, not even a quarter of the savings. Once my solar panels were installed they ghosted me and will not assist in any manner. Save yourself the hassle and dont be fooled by their salesman. Wish I could give 0 stars.
We have had our panels for over 2 months and still no service, no return calls or a response of any type.
Frequently asked questions about Suntria
How is Suntria rated?
Suntria has a 4.1 star rating with 1,128 reviews.
When is Suntria open?
Suntria is closed now. It will open on Monday at 8:00 a.m.