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| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The excellent ratings that this company have received must have been prior to 2019. My system has been off-line for 2 ½ months. It took them over a month to come out and check the system. I called and called for over two week straight, but would only be transferred to a voice mail, which I would leave my name and number but NOT ONCE did I get a return call. I finally got through, after asking the receptionist not to transfer me. They finally schedule a time to come out, and determined that I needed a part for the warranty co... read more
I had my solar system installed 2 years ago by Premier Solar Solutions. About two months ago my solar system stopped producing any energy. I discovered this because I got a $200 electricity bill. $32,000 for two years worth of solar power. I am now paying my utility company and solar for power with these worthless solar panels on my roof. I have made several attempts to contact Premier Solar Solutions and every time the phone call is answered by an operator that transfers the call to someone else that apparently is never ava... read more
We had our solar panels installed in November of 2018. Our salesman is Josh, he did an amazing job of selling his product to us, he also made some promises on our contract. As of today (4/2/2019), those promises have not been fulfilled, we have made countless attempts to contact Josh, his supervisor, and the company with ZERO success. When we have gotten a hold of Josh the calls would drop mysteriously or he would say, he would call us back and never has. Customer service is very poor and any authenticity that Josh portrayed... read more
Business response:
Sorry for the delay in getting these additional products installed for you, these were promised by your sales rep who was an independent contractor and we have been trying to get him to honour this portion of your contract. At this point, we will handle these last items and attempt to recoup the cost legally from your sales rep.
Suntria has a 4.1 star rating with 1,143 reviews.
Suntria is closed now. It will open at 8:00 a.m.