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Suntria
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So this company is awful to do business with. They started my process in June 22 and didnt finish till December. Trigger my loan early, caused damage to electrical devices in my home, caused me to have to pay panel payment without service, have not compensated me as promised and caused me to miss my local city rebate. They have horrible communication skills and after the sale is made they dont care about the customer. Dont get ripped off and taken advantage of.
I started my contract with them in a late September 2022 and as of date 2-17-23 my project is still not complete and I am paying high utility bills because lack of leadership and making sure that customers are getting the projects done on a timely bases. The loan company has paid them in full so there is no incentive for them to ever finish my project and get me a complete running system.
Would have been (-)) minus if possible!The worst company I have ever dealt with. At 73 years of age I have dealt with many thousands of companies.Left many messages with ****, etc. they are never returned. I am out of many $$$$$s (thousands) for a system that is incomplete. With the pandemic there was a supply problem with with supply. However they have been in possession of my two (2) Tesla batteries for over six (6) months. APS was scheduled for POWER KILL on July 13th. Suntria workmen came out 7:00am and dug around my ele... read more
I already have a Solar system and still hd this company knock on my door. Also I have VISIBLY posted No Soliciting signs and again they still knocked on my door. Clearly breaking door to door laws.
I contracted with Suntria to remove and then reinstall my solar panels in summer 2019 (needed a new roof). On reinstallation they failed to properly connect the system. I did not find this out until our local energy company informed me that the panels had not produced any electricity between the reinstallation and November 2020. It took three months to have Suntria finally reconnect the system. I was immediately promised that Suntria would pay a recompense for the loss of power, but three months later they ignored all furthe... read more
They installed my system over a year ago, and it has never been produced as promised. I had problems with Suntria from start to finish, and it continues. I have paperwork and documentation to support all my statements. Initially, it was stated on their contract that the system was to produce an estimated ****** kW. The system is currently producing approximately **** kW. Their comment was ****** kW was estimated, and **** kW was close enough, so I received 80% of what I was sold, and they stated that everything was operating... read more
NEGATIVE 10 STARS!!! I hate this company!!! The ** needs to take a customer service class. They installed panels on my roof and its leaking from one of the footings. They will not own up to the repair stating they installed the panels correctly and they are not liable. I wouldnt have a leak in my roof if they didnt put a whole in it and do a good job of sealing it up correctly.!!! DONT DO BUSINESS WITH THEM... EVER!!!! YOU WILL END ** ** A BAD SITUATION!
If I could I would give this company zero stars. The initial sales person and sales portion of this company was informative and helpful. They carefully walked me through the process and design. They also explained all of the rebates, and tax incentives available. Once we locked in the contract the problems began, during installation the company was delayed 2 days by the solar panels not arriving on time, then once they were delivered I had to help the delivery driver unload the panels. The next issue happened when the instal... read more
The do not live up to the contractual agreement. Contract says they pay the electric **** if they do not finish their contract. Started with this out fit in Oct 2020. They put 34 panels on my roof 12/29/20 (so we would qualify for the tax credit. Did not get them Functional for over 6 months. We bought 2 Tesla batteries and Suntria received payment in full for the project before 1-15-21.Never were able to get the batteries so contract was rewritten in June and panels were connected. My July 2021 APS **** was for $198. My ***... read more
Frequently asked questions about Suntria
How is Suntria rated?
Suntria has a 4.1 star rating with 1,157 reviews.
When is Suntria open?
Suntria is open now. It will close at 5:00 p.m.