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6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
i liked that my advisor told the techs to stay out of my glove box i have had to put my car registration and personal papers into a bag when i go there because of this invasive practice and the car wash was nice too I find it very cheezy that a Lexus dealer will charge 3% for credit card usage Are we at the nail salon or hairdresser or a luxury dealer ship ??? The rep does a good job of pointing it out though
Business response:
We are absolutely thrilled to hear about your positive experience with our service advisor and the attention given to respecting your personal belongings. It's wonderful that you felt comfortable knowing your glove box contents remained private, and we're pleased you enjoyed the car wash service as well. We genuinely appreciate customers like you who take the time to recognize when our team goes the extra mile to ensure your comfort and privacy. Your feedback about our payment processing policies is valuable to us as we cont... read more
Always pleasant and professional.
Business response:
We are pleased to hear about your wonderful experience with our team. Your recognition of our pleasant and professional service means so much to us. It's truly rewarding to know that we consistently delivered the quality experience you deserve as a valued Lexus owner. Thank you for taking the time to share your positive feedback with Superstition Springs Lexus.
very efficient and friendly. work completed ahead of estimate.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your appreciation for the efficiency and friendliness of our staff means so much to us at Superstition Springs Lexus. We understand how valuable your time is, and we're delighted that we were able to complete your service ahead of schedule while maintaining the quality care your Lexus deserves. Thank you for trusting us with your vehicle and for sharing your experience with others.
Service was quick and outstanding. Service rep was awesome
Business response:
We are absolutely thrilled to hear about your excellent experience with us. Your feedback about the efficient and exceptional service means so much to our team. We're delighted that our service representative provided you with such wonderful care and made your visit memorable. Thank you for choosing Superstition Springs Lexus and for taking the time to share your positive experience with us.
Service went perfect, exactly as expected and was on time.
Business response:
We are thrilled to hear that your service experience met your expectations completely. Your satisfaction with the timely and seamless process means everything to our team at Superstition Springs Lexus. We appreciate you taking the time to share your positive experience and look forward to continuing to provide you with the exceptional service you deserve.
Darryl was. Nice as always . He was direc t asnd honest with me anoout the status of the car.. but spending more money than it is worth does not make sense for us.
Business response:
Thank you for your wonderful feedback about your experience with us. We're pleased to hear that our team member provided you with direct and honest communication regarding your vehicle's condition. It's great to know that you found the service approach helpful and straightforward. We understand that making decisions about vehicle repairs involves careful consideration of value and cost-effectiveness. We appreciate you taking the time to share your positive experience with our service approach at Superstition Springs Lexus.
One of the easiest vehicle purchases I have ever made. The sales associate, sales manager, general manager, finance officer - all the staff were respectful, courteous and willing to work with me for the best outcome. Follow up was great and I'm looking forward to a long and satisfying relationship.
Business response:
We are honored to hear about your exceptional vehicle purchasing experience. It's wonderful to know that our entire team made the process so smooth and straightforward for you. We take great pride in having staff members who demonstrate respect and courtesy while working collaboratively to achieve the best possible outcomes for our customers. Your appreciation for our follow-up service means a great deal to us. We're thrilled that you're looking forward to building a lasting relationship with Superstition Springs Lexus, and ... read more
Personable, thorough, efficient work
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that our team provided you with such attentive and comprehensive service. Your recognition of our staff's personable approach and their commitment to delivering quality work efficiently truly means the world to us. At Superstition Springs Lexus, we strive to create meaningful connections with every customer while maintaining the highest standards of service excellence. It's wonderful to know that we succeeded in making your experience bot... read more
Great customer service and friendly staff
Business response:
Thank you for taking the time to share your positive experience with us. We truly appreciate your recognition of our team's dedication to providing excellent customer service. It's wonderful to hear that you found our staff to be friendly and welcoming during your visit. Your kind words mean a great deal to everyone here at Superstition Springs Lexus, and we're honored to have earned your trust. We look forward to continuing to serve you with the same level of care and professionalism in the future.
Superstition Springs Lexus has a 4.7 star rating with 4,909 reviews.
Superstition Springs Lexus is closed now. It will open at 10:00 a.m.