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Superstition Springs Lexus
- Car Dealers
- Mesa, AZ
About this business
Location details
6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
My service advisor Iziah always gets any request right the first time! Always kept informed and given great customer service
Business response:
We are overjoyed to hear about your outstanding experience with our service team. It's wonderful to know that your requests are handled accurately from the start and that you consistently receive excellent support throughout your visits. Having a service advisor who keeps you well-informed and provides exceptional customer care truly makes all the difference. Your feedback about receiving reliable service each time you visit means so much to our entire team. We appreciate you taking the time to share your positive experience... read more
Very Good! Thank you very much!
Business response:
We are pleased to hear that you had such a positive experience with us! Your enthusiasm and gratitude truly mean the world to our team. We understand how important it is to provide excellent service to our valued customers, and knowing that we succeeded in meeting your expectations brings us great satisfaction. We appreciate you taking the time to share your feedback and look forward to continuing to serve you in the future.
Loved everything as always, first class customer service and I love the breakfast burritos
Business response:
We are happy to hear about your wonderful experience with us. Your kind words about our first-class service mean so much to our team. We're delighted that you enjoyed the breakfast burritos - it's always great when those special touches make your visit even better. Thank you for continuing to choose us and for sharing your positive experience.
Everyone was very helpful and professional and did what they said they would do. We ahve purchased several vehicles from this dealership before, and we are glad to add this one.
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your feedback about everyone being helpful and professional truly means the world to us. It's fantastic to know that we followed through on our commitments to you throughout the process. We're honored that you've chosen Superstition Springs Lexus for multiple vehicle purchases over the years, and we're thrilled to welcome another vehicle to your family. Your continued trust in us as your automotive partner is deeply appreciated, and we look forward to se... read more
As always, a great job on the service and free cleaning.
Business response:
Thank you for your review! We are thrilled to hear that you consistently have such a positive experience with our service team. It's wonderful to know that the quality of our work and the complimentary cleaning continue to meet your expectations. Your satisfaction means everything to us, and we look forward to providing you with the same excellent care during your future visits.
My car seemed to be serviced great. I was not a fan of the Service Consultant, Myron Lyons and that is why I am rating this 3 stars instead of 5 stars. He seemed a little rude especially about the loaner. This was my 3rd visit and the one & only time I have been treated as if I was an inconvenience and that somehow, I wasn't going to take care of the loaner and wouldn't add the appropriate amount of gas before returning. The previous 2 Service Consultants I had were great.
Business response:
Your feedback has been noted and we truly value your honest assessment of your service experience. We understand that while your vehicle received excellent care, your interaction with our service team didn't meet your expectations. Your comfort and confidence when using our loaner services are important to us. We're committed to ensuring every customer interaction reflects our dedication to exceptional service. Please reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com so we can address your conce... read more
Acutally Im not from here but moving soon spring time I have a great experience service my car IS 250 2008 just like Lexus in bellevue Washington I feel in good hand on this company Only Lexus can touch my car. Thank you!
Business response:
We are utterly delighted to hear about your wonderful experience! Your trust in our service team means everything to us, especially as someone who has experienced quality Lexus care in other locations. We understand how important it is to feel confident that your vehicle is in capable hands, and we're honored that you chose Superstition Springs Lexus for your automotive needs. Welcome to the area for your upcoming move this spring - we look forward to continuing to provide you with the exceptional service you deserve!
I really liked the customer service experience and the fact that I did not feel pressure to buy additional products.
Business response:
We genuinely appreciate your feedback about the excellent service you received. It means so much to us that you felt comfortable throughout your visit and appreciated our no-pressure approach. Providing outstanding customer service while respecting our customers' decision-making process is exactly what we strive for every day. We're thrilled that your experience reflected these values and look forward to continuing to serve you in the future.
Good service. A little confusion regarding the bill.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about the quality of service we provided means a great deal to us at Superstition Springs Lexus. We understand there was some uncertainty with the billing process, and we appreciate you bringing this to our attention. Your input helps us continue to refine our processes and ensure every aspect of your visit meets our high standards. We truly value customers like you who take the time to share their experiences with us.
Frequently asked questions about Superstition Springs Lexus
How is Superstition Springs Lexus rated?
Superstition Springs Lexus has a 4.7 star rating with 4,669 reviews.
When is Superstition Springs Lexus open?
Superstition Springs Lexus is closed now. It will open at 8:00 a.m.