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Superstition Springs Lexus
- Car Dealers
- Mesa, AZ
About this business
Location details
6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Very good experience with the entire team at Lexus Superstition Springs. No pressure.
Business response:
We are grateful for your wonderful feedback about your experience with our team. It's truly rewarding to hear that you felt comfortable throughout your visit and appreciated our no-pressure approach. Your positive words about working with our entire team mean so much to us. We're delighted that we could provide you with the exceptional service you deserve during your shopping experience.
I always receive kind, professional service at Superstition Springs Lexus. Myron, my service manager, is great at communicating information about services needed and pricing. Although taking your vehicle to any dealership isn't usually your cheapest option, I trust the Lexus professionals to correctly service my LX570.
Business response:
We are overjoyed to hear about your consistently positive experiences with our team. Your recognition of the kind and professional service you receive means so much to us. It's wonderful to know that your service manager effectively communicates details about necessary services and pricing, helping you make informed decisions about your vehicle's care. We understand that dealership service represents an investment, and we're honored that you trust our Lexus professionals with the proper maintenance of your vehicle. Your conf... read more
Myron, the service rep, was great and my car was ready when he said it would be!
Business response:
Thank you for your wonderful feedback! We are delighted to hear that your service experience went so smoothly and that your vehicle was completed right on schedule as promised. It's wonderful to know that our team member provided you with such great service and kept you well-informed throughout the process. Your satisfaction with both the quality of service and the timely completion of your vehicle's needs is exactly what we strive for. We truly appreciate you taking the time to share your positive experience!
Very friendly and easy to talk to about any issues with my vehicle....
Business response:
We are ecstatic to hear about your positive experience with our team. Your feedback about finding our staff approachable and easy to communicate with regarding your vehicle concerns means a great deal to us. We understand how important it is to feel comfortable when discussing automotive issues, and we're delighted that we could provide that welcoming environment for you. At Superstition Springs Lexus, we believe in building genuine relationships with our customers, and your words reflect exactly what we strive for every day... read more
They're professional, friendly and attentive to the needs of the customer.
Business response:
Thank you for taking the time to share your experience. We truly appreciate your recognition of our team's dedication to providing excellent service. It means so much to know that you found our staff to be caring and focused on meeting your specific needs as a valued customer. Your feedback reinforces our commitment to maintaining the high standards our guests deserve. We look forward to continuing to serve you with the same level of excellence you've come to expect.
The service was on time. However they didn't put a sticker for my next service and my car sat while I waited and when i finally got in my car the keys were not there and the plastic was still covering my seat Myron tried his best to get me out quickly. One bad experience would not stop me from coming back and hopefully my next experience will be as usual and this was an exception.
Business response:
Thank you for sharing your experience with us, and we understand your disappointment. Your patience during the wait and understanding of the situation is truly appreciated. Your feedback helps us ensure these oversights don't happen again. For further assistance, please contact our Service Director, Mike McGee, at customerrelations@sslexus.com.
It was fast and they did a good job
Business response:
We are absolutely thrilled to hear that your experience with us was efficient and met your expectations. Your feedback about the quick service and quality work means so much to our team. We understand how valuable your time is, and we're pleased that we could deliver excellent results while respecting your schedule. Thank you for choosing us for your service needs and for taking the time to share your positive experience.
I received the same excellent service from Shane HIcks that I have gotten used to and was completely satisfied. Also, I appreciate the car wash.
Business response:
We are delighted to hear about your outstanding experience with our service team. It's wonderful that you continue to receive the high-quality care you've come to expect, and we're thrilled that our attention to detail, including the complimentary car wash, adds value to your visits. Your satisfaction means everything to us at Superstition Springs Lexus, and we look forward to continuing to exceed your expectations with every service appointment.
No hidden charges we knew what was going to be done and were notified if additional work needed to be done. Shane our service advisor treats us like family
Business response:
We are thrilled to hear about your positive experience with our service team. Knowing exactly what work would be performed without any surprise fees clearly made a difference in your visit. We're especially pleased that our approach to keeping you informed about any additional services created such confidence. It's wonderful that Shane provided such exceptional, personable care that made you feel so welcomed and valued. Your satisfaction with the transparency and genuine service you received means everything to us at Superst... read more
Frequently asked questions about Superstition Springs Lexus
How is Superstition Springs Lexus rated?
Superstition Springs Lexus has a 4.7 star rating with 4,669 reviews.
When is Superstition Springs Lexus open?
Superstition Springs Lexus is closed now. It will open at 8:00 a.m.