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Superstition Springs Lexus
- Car Dealers
- Mesa, AZ
About this business
Location details
6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Service and quality and explanation KC work
Business response:
Thanks for the fantastic review! We're thrilled to hear you had a great experience with our service and quality. KC is indeed an asset to our team. We appreciate your support and look forward to serving you again!
All was good. Will be back again.
Business response:
Thanks for your feedback! We're thrilled to hear you had a great experience and look forward to welcoming you back soon. Your satisfaction means a lot to us!
Shane Hicks and everyone treated me with respect, kept me informed, quick,reliable professional service.
Business response:
Thank you for the fantastic review! We're thrilled to hear that Shane Hicks and our team provided you with respectful and efficient service. Your satisfaction is our priority, and we appreciate your feedback!
Excellent customer personnel.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our customer personnel. Your satisfaction is our priority, and we look forward to serving you again!
Awesome service. The work was performed quickly. Car was spotless when I drove it home.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that your car was returned in pristine condition. Your satisfaction is our top priority, and we look forward to serving you again soon!
Easy appointment scheduling. Loaner vehicle provided. Service completed prior to estimated time / at price slightly less than quoted. Chris Bates is awesome
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a seamless experience with us and that Chris made a great impression. We appreciate your support and look forward to serving you again!
Service advisor customer service
Business response:
Thank you for your feedback! We truly value great customer service, and we're glad to hear you had a positive experience with our service advisor. If there's anything else we can do to assist you, please don't hesitate to let us know. We appreciate your support!
i did not know in advance that Lexus was charging 3% to pay with my credit card. Luckily, I had my debit card with me. I would expect this charge at the nail spa or the hair dresser , but not at Lexus. How to fix this issue: 1) Please add information about this 3% charge to the recording we all listen to while we are on hold. 2) A HIGHLY VISIBLE SIGN ( not a 2 inch by 3 inch sign on the advisors desk ) 3) an email blast to all customers
Business response:
Thank you for your feedback! We're glad you had a positive experience overall. Your suggestions regarding the credit card charge are noted, and we'll work on improving communication about this. We appreciate your insights and look forward to enhancing our customer experience.
Our service guy was great. The fact that they charge 3%when you use a credit card was outrageous. Hard to do business with a company like that. There are other options.
Business response:
Thank you for sharing your experience. We're glad to hear our service team impressed you! We understand your concerns about the credit card fee and appreciate your feedback as we strive to improve our customer experience. Your input is invaluable to us.
Frequently asked questions about Superstition Springs Lexus
How is Superstition Springs Lexus rated?
Superstition Springs Lexus has a 4.7 star rating with 4,951 reviews.
When is Superstition Springs Lexus open?
Superstition Springs Lexus is open now. It will close at 8:00 p.m.