Swanholme Court Care Home - Country Court

4.5

Assisted Living Facilities
Lincoln

About this business

Wellness Assisted Living Facilities

Location details

Ashby Avenue, Lincoln, LN6 0ED, United Kingdom

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4.581 reviews

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B H

3 months ago

Care staff were excellent at all times. Friendly/homely atmosphere. Staff went above and beyond during my mothers final days also ensuring my wellbeing!

Business response:

Thank you for taking the time to share your lovely review for Swanholme Court Care Home. We are truly grateful for your kind words. Knowing that our care team made a difference to both you and your mother during her final days means more than we can say. Creating a warm, homely environment and supporting families through difficult moments is at the heart of what we do, so your feedback is incredibly comforting. Please accept our deepest thanks, and remember that you will always have a place in our thoughts and in our care ho... read more

C R

11 months ago

My dad was taken into care as an emergency but from entering the building we were welcomed and comforted. The staff we very friendly and kind. My dad has the best care they can give him. We know we could not have better home comfort for him as good as Swanholme. He is kept clean and well attended to. We can't praise them enough, the care is above duty.

Business response:

Thank you for your kind review of Swanholme Court Care Home. We're so happy to hear your dad is well cared for and you felt welcomed and comforted. Our team always strives to go above and beyond, and your feedback will be shared with them as it means a lot to all of us. Warm regards,

B P

11 months ago

When first entering Swanholme Care Hpme, my family and I were very impressed with the welcome we received. The staff were very professional, but very warm and understanding too. I was feeling very sad about my husband being in care but was soon made to feel at ease with the care and patience they showed him. I know they do their best to care for him and understand his needs. I appreciate all the care he receives.

Business response:

Thank you so much for your lovely review of Swanholme Court Care Home. We're really pleased to hear that your husband is receiving the best care - that means the world to us. We understand how difficult these changes can be for families, so we're glad to know you're feeling more at ease now. Our team always strives to go above and beyond, and your kind words truly mean a lot to us.

Gareth O

a year ago

My mother-in-law was admitted to Swanholme Court in early November 2024 after a prolonged stay in the local hospital with complex abdominal problems. This caused a deterioration in her mobility, along with her established recent memory issues. We have found the home to be welcoming and very supportive. She now has regular access to physiotherapy which is helping her gradually improve mobility. The care home always appears very clean and is clearly well-run. In particular, we have found the staff friendly, approachable and ex... read more

Business response:

Thank you so much for taking the time to leave your lovely review for Swanholme Court Care Home. Your kind words and positive feedback is valued by all of us and will be shared with the staff team. It's lovely to hear that your mother-in-law's mobility is improving. Warmest regards.

M H

a year ago

I would like to thank all management and staff for their kind and concerned care of my father in the last months of his life. I appreciate the constant attention and concern of all.

Business response:

Thank you for taking the time to leave a review for Swanholme Court Care Home, especially at this difficult time. Your feedback regarding the care given to your Father is appreciated and will be shared with the staff team.

P A

a year ago

Overall very good but sometimes felt that the staff had more than enough to do.

Business response:

Thank you so much for completing a review card for Swanholme Court Care Home, we really do appreciate it and we take on board your comments. Warmest regards.

G M

a year ago

Swanholme Court is a friendly and welcoming home especially the staff who go the extra mile for the residents and their families. There is a good variety of food available but a small issue of the food being cold and having to be warmed up in the microwave can be an issue. There is a good variety of activities on offer for the residents in the home and trips out, however, some residents seem to get the chance to go out more often than others whether this is due to the lack of activity staff to accompany them or other factors... read more

Business response:

Thank you for taking the time to write your review for Swanholme Court Care Home. We appreciate your feedback and take on board your comments which will be shared with the staff team. We have residents living with dementia in the home, and the staff do receive the correct training to deal with all the different situations, if you would like to have a chat, my door is always open. Warmest regards.

Deborah G

a year ago

Mum has been happy here for the last 12 months, it's a lovely home that houses just under 30 residents. The staff are amazing and welcome you like family. The home is immaculately clean and modern, they are a dementia specialist home so I know my mum is in good hands and their understanding even on her bad days is fantastic. I would not hesitate to recommend the home to anyone.

Business response:

Thank you for taking the time to leave your review for Swanholme Court Care Home. Your kind words and positive feedback are appreciated by all and your comments will be shared with the staff team. It is a pleasure to care for your mum and to include you all in the Swanholme Court family. Warm regards.

S T

a year ago

My dad stayed there for a short time, the staff were excellent towards him, trying to make him feel at home. I would recommend this care home to anyone who needs to place their family. One of the best I have ever been to.

Business response:

Thank you for taking the time to leave your kind review for Swanholme Court Care Home. Your comments will be shared with the staff team and we are truly grateful that you would recommend our home to anyone. Warmest regards.