Swanholme Court Care Home - Country Court

4.5

Assisted Living Facilities
Lincoln

About this business

Wellness Assisted Living Facilities

Location details

Ashby Avenue, Lincoln, LN6 0ED, United Kingdom

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4.581 reviews

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Michelle S

3 years ago

After visiting my mum on her birthday, I found the staff to be both helpful and supportive of both residents and families. Even organising a birthday cake for her. Always very welcoming and keep us informed of any issues, events, policies, and most importantly, that my mum is okay.

Business response:

Thank you for leaving a review for Swanholme Court Care Home; we are delighted to hear that you are happy with the care of your mother at Swanholme. I will pass your comments on to the staff team.

Lorraine W

3 years ago

They made Mum feel very special on her birthday by making her a cake - a lovely thought. They are always doing things with the residents every day. Many thanks for the care you give the residents.

Business response:

Thank you for taking the time to leave a review. We are so pleased that your mother had a good time on her birthday; I will pass on your kind words to the staff team.

Sheila G

4 years ago

I visited my friend regularly from the time she entered the care home, which if I remember correctly, was 2019. Unfortunately, because of Covid and the lockdowns, these visits had to stop. I always found the staff very friendly, heard from my friend and his family and saw for myself how caring the staff were to the residents. The whole atmosphere was excellent, and I would not hesitate to recommend it to others or go there myself if needed.

Business response:

Thank you for taking the time to leave a review for Swanholme Court Care Home; we are delighted that you are so pleased with our care of your friend. We look forward to welcoming you back to visit very soon.

D M

5 years ago

My auntie lived at Swanholme for 18-months until she passed away last month. The staff were always friendly and welcoming. It is a small home with a cost atmosphere. My auntie was well cared for, and treated with dignity and respect. She enjoyed outings to gardens centres and the coast in the homes minibus and the freedom to choose to join in activities in the lounge or stay quietly in her room. Thank you Swanholmw.

Business response:

Thank you for your review of Swanholme Court Care Home, it's lovely to hear that you were happy with the care of your aunt whilst she was with us at Swanholme Cout. I will pass you kind comments on to the staff team.

Diane H

5 years ago

We had to put Dad into respite care when Mum became ill. We were unsure to start with as with the present COVID restrictions we were unable to view the home beforehand but once meeting the friendly staff they soon put our minds at ease. Nothing was too much trouble if we couldn’t get hold of Dad, they would take a phone so we could speak as visiting was restricted. We lost Mum whilst Dad was staying and they made sure Dad was always ok, spending time with him so he can talk about Mum. They were really professional and took a... read more

Pauline W

5 years ago

Since Dad has been at Swanholme Court he has really come out of himself this is because the staff have been fantastic, I have seen the photos of Dad he looks so happy, especially helping out in the kitchen! Activities have also helped him too in mixing with residents which has definitely helped him with his mental well being. Thank you to all the staff at Swanholme and look forward to seeing Dad once this Covid-19 has gone.

Business response:

Thank you for taking the time to review Swanholme Court Care Home, your kind comments are much appreciated and your Dad has settled in so very well. I will pass your comments on to the staff team too.

M M

6 years ago

Friendly staff. Rooms are reasonable. Food is average. All staff helpful and attentive. Poor/no wifi in room which is needed to contact family through iPad.

M H

6 years ago

I liked the friendly welcome as I arrived for my short stay. Everything looked clean and cosy. The staff were lovely, very kind and caring. I enjoyed my food. It was excellent. I was fearful of care homes but found my experience here a happy time. I will miss the staff but hope to call back and see them again.

Brenda W

6 years ago

I found the home very welcoming, clean, well equipped, comfortable and homely. The staff were friendly, polite and very caring, always happy to listen and resolve my queries. I felt my Mum was in a safe place and very well cared for.