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Symple Lending
- Financial Services
- Irvine, CA
About this business
Location details
3351 Michelson Dr, #400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Like most people reviewing, I received a preapproval notice for a loan, only to be channeled into a credit ruining, unnecessary "debt consolidation" process. These people aren't just scammers, but they're actively destroying trust by trying to start a business relationship with a lie. They are Symple-y awful. Symple-y horrible. Symple-y liars.
Business response:
We regret you feel that the marketing mailer you received was not a legitimate pre-approved offer. We want to let you know that the pre-approval in the mailer is only based on limited credit reporting information, which is standard, and any actual approval considers additional qualifying information that is collected from your conversations with the Company representative. The mailer does disclose that All loans are subject to credit review and approval. We considered such information upon review, and regrettably, you did no... read more
I received a letter in the mail stating that I was PREAPPROVED, not prequalified, but preapproved for a personal loan of up to $25,000. The letter also encouraged me by stating that "If you are like moat people that have high interest credit cards, this could save you approximately $500 per month!: So, I called, using the personal code. I spoke to a lender consultant. he said that I would receive various quotes in about an hour. I did receive about 10 different financial company turndowns. I knew that I had almost maxed out ... read more
Business response:
We apologize if you believe the promotional mailer you received wasn't a valid pre-approved offer. It is significant to note that, as is customary, the pre-approval provided in the mailer is based solely on a restricted amount of credit reporting data; any actual approval considers additional qualifying data gathered from your talks with our company representative.The mailer discloses that all loans are subject to approval and credit checks. Our representative took into account the provided information, but unfortunately you... read more
Received a letter from this company it's not an offer to extend You the opportunity to apply for a debt consolation loan at a rate of up to 24 percent I called the customer service number they basically **** .Don't waste your time with this scammer and when they reply tell them to **** off.they will respond to this as we are bla bla bla What ever they say is bull The only thing this company needs Is the government to put them out of business
Business response:
We appreciate you bringing this issue to our attention, and we are very grateful for the opportunity to respond. Symple Lending offers loans at rates as low as ****% for those who qualify. There are many factors that are taken into consideration before we can determine the risk and offer a rate based on multiple factors. Fico score is only one of the factors. Due to privacy issues, we cannot speak on specifics for this client, but we can tell you that they did not meet the requirements needed to qualify for our lowest rate. ... read more
Waste of time. Bait and switch. Advertised as a loan offer, but its really a backend debt consolidation company. They dont disclose clearly that they negotiate your debt down while it also tanks your credit for approximately 6 months or more. Racking up late payments and creditors calling. They also ask for your bank account info over the phone BEFORE even sending out loan documents. Do not ever give out that information, especially over the phone. The person helping me went from hot to cold real quick. If you are completely... read more
Business response:
We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond. Symple Lending offers loans at rates as low as ****% for those who qualify. There are many factors that are taken into consideration before we can determine the risk and offer a rate based on multiple factors. Fico score is only one of the factors. Due to privacy issues we cannot speak on specifics for this client but can tell you that they did not meet the requirements needed to qualify for our lowest rate but fee... read more
I keep receiving letters in the mail from this company and others. I accumulated high balances on my credit accounts during the covid shut downs that have had lasting effects. These companies are predatory and try to scam and lie to people to get them to renegotiate their balances with creditors. It is the old bait and switch tactic offering help, but then handling it in a way that actually hurts you further. This effects your credit down the road and keeps regular banks and credit unions from wanting to deal with you in the... read more
Business response:
We appreciate the opportunity to respond to your concerns.We have thoroughly searched our internal records and found no active record for your said file.As a result, We can't adequately address your concerns. We will be happy to conduct further investigation if you have any other information (i.e., telephone records, e-mails that you refer to in your complaint or any other written documentation). Thank you
The offer consolidation loans but what they really sell is debt consolidation. This means you stop paying and then they wait until you've saved up enough money (by sending it to them) and then they will try and settle the debt. Trashes your credit. Just save up your own money and settle with the credit card companies direct. Many credit card companies will work with you if you call them and explain what is going on.
Business response:
We appreciate you bringing this issue to our attention, and we are very grateful for the opportunity to respond. Symple Lending offers loans as low as ****% for those who qualify. Many factors are considered before determining the risk and offering a rate based on multiple factors. Fico score is only one of the factors. Due to privacy issues, we cannot speak on specifics for this client, but we can tell you that they still need to meet the requirements to qualify for our lowest rate. The offer given to the client based on th... read more
Received a Pre-Approved letter in the mail and filed out application online. Got a response email from **** that she'll call or text within 5 minutes. Or Call the number provided for immediate results.Got an other email to contact ******, and a male answered the call he responded that ****** is his secretary. And started to asking personal financial questions after I have verified my identity.When I asked him to verify his agent company /organization ID he gave me a direct phone number. As he kept on asking for personal info... read more
As others have mentioned, just a lot of scare tactics. Lure you in with a pre-approval for a loan which then turns into a debt relief program pitch. They tell you what a mess youre in, moments away from bankruptcy, give you this amazing pitch on how much money they can save you, all very vague. I asked for formal documentation so I could fully understand the program and was told they dont have anything they can provide until I sign up. When I said I wasnt ready to make that commitment the response was well what else are you ... read more
Business response:
It's important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. We're sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.We highly pride ourselves on excellent customer service, that's why this came as a surprise, and we would like to make things right.We will be reaching out soon, and you should get a call/email from our Public Relations Director to determine how we can provide you with a solut... read more
Received a Pre-Approved offer in the mail. After I submitted the requested information online, I received an email asking me to call their phone # so they could inform me of my approved interest rate and loan amount. I asked them to email that information to me like every lender Ive ever encountered does. They stated they only communicate that information over the phone for security reasons. I again asked the to email the info and then they began countdown emails starting with this offer is only good for 2-more hours so plea... read more
Business response:
Thank you for your correspondence. A review of your file indicates that our management supervisor contacted you regarding this matter and explained how our application works.. We trust this contact resolved your issue to your satisfaction. Should you have further concerns regarding this matter, please don't hesitate to call us directly.
Frequently asked questions about Symple Lending
How is Symple Lending rated?
Symple Lending has a 4.3 star rating with 1,124 reviews.
When is Symple Lending open?
Symple Lending is closed now. It will open tomorrow at 9:00 a.m.