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Symple Lending

4.3

About this business

Location details

3351 Michelson Dr, #400, Irvine, CA, 92612, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,128 reviews
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Jane D's profile image
Jane D 
2 years ago

I got the letter in the mail. Signed up online. Got a call from bot. Transfer to J a r e d. He acted like he didn't care at all lol I was like wow. ?? So he asks me what my credit was. I gave him my score (700 ish). He said " ok awesome) then hung up. ???????????????? S**** it. I'll just Transfer my credit card debt to a new card with 0% Transfer and low or no apr ffs. 

Tonja B.'s profile image
Tonja B. 
2 years ago

I would give zero stars if I could. This place is a scam. I initiated a phone call based off of a mailer I received. ******* answered my call. We went through the whole process, she got all of my personal information including my SSN. I was on hold while she was running my credit. I was on hold for quite awhile when all of a sudden the call was either disconnected or dropped. I immediately called back, and a different agent answered. He stated that he was sending a message out to the Team and I would receive a call back. Hou... read more

Rena S's profile image
Rena S 
2 years ago

Rep tried hard to get me to do the debt settlement assuring me that it wouldnt show up as settled. Just a bunch of liesthen got mad ********************** do it my way, and replied, I cant do this! Lol waste of time 

Business response:

We appreciate the opportunity to respond to the prospect's concerns. <font face="proxima-nova, Helvetica, Arial, sans-serif"><span style="caret-color: rgba(0, 0, 0, ****); color: rgba(0, 0, 0, ****);">Our ***************** department</span></font>have conducted a diligent search of our internal records and have found no record of this said prospect by the identifiers included in her complaint. (first/last name, address, telephone number, and email address). As a result, we cannot adequately address her concerns. Please note ... read more

Missy K's profile image
Missy K 
2 years ago

SCAM. Talk to them 3 minutes and you will,should,know!! It starts great but in the endits not! 

Business response:

<p>Thank you for bringing this matter to our attention. </p><p>We take your claim seriously and We apologize for any inconvenience this matter has caused.</p><p>Here at Symple Lending, We adhere to a high standard of transparency and ethics when we offer our options for our prospects.</p><p>We apologize if the rate or the solution offered was not on par with your expectations.</p> 

Pam P's profile image
Pam P 
2 years ago

Definitely bait and switch. Stupid company! Not halpful at all! 

Business response:

<p>It is important to note that a pre-approval is only based on limited credit reporting information, which is standard, and any actual approval considers additional qualifying information that is collected from your conversations with our team member. </p><p>All our loans are subject to credit review and approval . We apologize for any inconvenience this has caused.</p> 

Randy B's profile image
Randy B 
2 years ago

Deceptive advertising. Misleading informing that you are approved for a unsecured loan 

John J's profile image
John J 
2 years ago

Spam mail posing as imitation federal correspondence. Fake check (albeit a disclaimer) with the description of Economic Relief in an attempt to legitimize the spam solicitation. Read other reviews - this company knows they sending spam and leans on pre screen and opt out language to skirt by. Predatory at best, downright spam and misinformation at worst. Contained information about my current situation which isnt even remotely accurate. Terrible business practice and the fact that I took time to write this 100% guarantees no... read more

Business response:

<p>We regret you feel that the marketing mailer you received was not a legitimate pre-approved offer.</p><p>It is important to note that the pre-approval in the mailer is only based on limited credit reporting information, which is standard, and any actual approval considers additional qualifying information that is collected from your conversations our team member. </p><p>Our mailer does disclose that all loans are subject to credit review and approval . <br style="font-size: 16px; box-sizing: border-box; caret-color: rgba(... read more

Jeff D's profile image
Jeff D 
2 years ago

The other bait and switch reviews are right on track. They will tell you the cannot offer you a loan and try to get you into a debt consolidation program. Very unethical company!! They also send out the exact same offer letters with different loan company names. Steer clear!!! 

Houston F's profile image
Houston F 
2 years ago

Symple Lending employs a deceptive tactic known as bait and switch. They lure individuals with the promise of low interest loans, particularly targeting those burdened with significant credit card debt. Once they run your credit, they falsely claim to secure a loan for you. However, the reality is far from what they present.Instead of providing the loan they initially promised, Symple Lending informs you that all but one lender has rejected your application. Interestingly, this lone lender does not offer any funds; rather, t... read more

Business response:

<p>We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.</p><p><br style="caret-color: rgb(45, 46, 47); color: rgb(45, 46, 47); font-family: "Open Sans", "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 14px;">Symple Lending offers loans at rates as low as ****% for those who qualify. There are many factors that are taken into consideration before we can determine the risk and offer a rate based on multiple factors. </p><p>The mailer that the prospect respon... read more

Frequently asked questions about Symple Lending

How is Symple Lending rated?

Symple Lending has a 4.3 star rating with 1,128 reviews. 

When is Symple Lending open?

Symple Lending is closed now. It will open tomorrow at 9:00 a.m.