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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with Tax Rise have been an open line of communication. Whether it's via email or phone. I always get a timely response. **** was very polite and informative. Excellent job ****!!!
Business response:
Thank you for choosing TaxRise, *******. We appreciate your business and are happy to have you as a customer. Thank you for your kind words, and we're glad to hear that you've had a positive experience with our company.
My case manager was tied up, but ************** took my message for my case manager. Very helpful and put me at ease during a stressful time. I have the best people I'm dealing with!Thankful and Grateful.************
Business response:
Thank you for your kind words, ****. I'm glad to hear that our team was able to help put you at ease during a stressful time.
Excellent customer service and professionalism was displayed throughout the entire call.
**** was extremely polite patient and helpful today. After working in customer service for over ten years. I know the ins and outs of how to treat a customer. **** was excellent in accommodating me today. In a world where for me personally everything has been going wrong. It was comforting to deal with ****. GOD Bless **** and I hope everyone takes cues from her on how to treat customers!
Business response:
Thank you for your kind words about ****, she is a valuable member of our team. We're glad to know that she was able to help you in a time of need and that her service was up to your standards.
*************************** was a great to. Letting me know to call to resolve my case
Business response:
Thank you for your 5 star review, we highly appreciate it.
She was great understanding and very helpful. I was very happy with the service.
Tiffany N** is a breath of fresh air. She is soooo conscientious and through and HELPFUL. I think she’s amazing and I’m sooo appreciative that she is working with me. I signed up almost two years ago and the minute Tiffany took over my case; we got results. ?? I’m soooo happy and appreciative cuz I need this resolved. TaxRise, you’re fortunate to have Tiffany on your side. She is great and I’m sooo looking forward to getting my tax issues resolved.
This is not for older people who don't use computers or know about scanning, uploading, downloading statements and not for older people who is not phone technology savvy enthusiasts. But if you are, everything will be great, they are friendly and always willing to help.
Business response:
Thank you for your review, *****. I apologize if you'd experienced some complications on the technical side. However, I am happy to hear that our team was helping you every step of the way. We always strive to make the process as easy as possible for our clients.
Ive been with Tax Rise, *** for about a year now and they have been very helpful with the situation im in and how to move forward. I called them and had several question and I was helped/assisted with an employee named **** and am very happy/content with the time and help she gave to me, very happy with the fantastice service..
Business response:
Thank you for your review, *******. We appreciate your kind words and are happy to hear that you've been satisfied with the service we have been providing you with. Please feel free to reach out to us at any time if you should have any further questions.
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 12,363 reviews.
When is TaxRise open?
TaxRise is open now. It will close at 5:00 p.m.