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TaxRise

4.6

About this business

Location details

19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.612,360 reviews
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Kathryn473's profile image
Kathryn473 
2 years ago

***************** manifested patience, knowledge/ competence, manners and eagerness while explaining and clearing up items . I was unclear about the final note and about other letters received. All of my concerns were addressed which made me confident instead of unsure. So the result was also pleasureurable. Exactly how a person should be in her line of work. Thank you. 

Business response:

Thank you for your review, Kathryn. We highly appreciate your kind words about Joan and I will make sure to send her your feedback. 

Miguel R's profile image
Miguel R 
2 years ago

I spoke with *****************************, she was very informative and made this call super quick and easy ensuring everything was up to par 

Business response:

Thank you for choosing to speak with *****************************, she is a valuable member of our team. Her knowledge and expertise will be sure to help resolve any questions or concerns you may have. 

Thomas M.'s profile image
Thomas M. 
2 years ago

*************************** quickly got me to my rep ****** and he got me the answer i needed for peace of mind. Over all taxrise and all emplyees that has handled my crisis with IRS has lifted a huge burden off my shoulders which made me feel like going on with life!THANKS EVERY BODY!! *************************** 

Business response:

Thank you for your review, ******. I'm happy to hear that ***** was able to quickly provide the assistance you needed. 

David P.'s profile image
David P. 
2 years ago

**** was fantastic! Knowledgeable, polite, and sweet, she took the time to look into my case and got back to me the same day with a satisfactory solution. Great ***************** 

Business response:

Thank you for your kind words about ****. We're so happy to hear she was able to help resolve your issue in a timely manner. Her customer service skills are top-notch and we appreciate her dedication to providing excellent support to our clients. 

Brett M's profile image
Brett M 
2 years ago

**** was very professional and answered all questions fast and in good detail. Thank you for the pleasant experience! 

Business response:

Thank you for your 5 star rating and your kind words about ****. We highly appreciate it. 

Orlander H's profile image
Orlander H 
2 years ago

****** was very helpful you need more people like her on your team I really appreciate her professionalism 

Christian K's profile image
Christian K 
2 years ago

I received excellent service from ****. She really made me feel like I was top priority. She answer my question in a timely manner. The thing that I really appreciated is when I asked how much I owed for Taxes instead of giving me the run around such you need to contact your rep, she placed me on hold to get an answer. Please give her a raise we need excellent customer service representative that are like ********* !!!!! 

Fred S.'s profile image
Fred S. 
2 years ago

***** was very helpful today! She answered All my questions that I have been trying to get answers too for the last year! Hopefully Now I get the Resolution I have been waiting for for the last Two years! 

Business response:

Thank you for your positive review and kind words about *****. We highly appreciate your patience and understand how frustrating it can be to wait for answers. However, please know that we are continuously working on your case and will give you updates along the way. 

Rickey F's profile image
Rickey F 
2 years ago

No complaints on my end does a good job there 

Business response:

Thank you for your review, ******! 

Frequently asked questions about TaxRise

How is TaxRise rated?

TaxRise has a 4.6 star rating with 12,360 reviews. 

When is TaxRise open?

TaxRise is closed now. It will open at 8:00 a.m.