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The Bath Authority
- Kitchen & Bath
- Bedford Heights, OH
About this business
CLEVELAND BATHROOM REMODELING EXPERTS At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first! It starts with our company mission, to provide the highest quality bathroom remodeling products at the best market prices possible while delivering a world-class customer experienc... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The Bath Authority provided excellent, fast and friendly service.
Business response:
Mildred , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority.
The Bath Authority did a good job, and they were neat and clean.
Business response:
Customer , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority.
They are great workers. They were very polite, time managed very well, and they did a great job.
Business response:
Kelly , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority.
The installers were knowledgeable, neat, clean and very polite.
Business response:
Mark , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority.
Yes, very professional job.
Business response:
Jill , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority. ^J
The whole process from the beginning with the ease of scheduling a consultation, to the fun part of ordering the new shower with Jenny, the excellent communication afterwards about when the new install would happen (earlier than expected) & finally the fast beautiful installation was amazing! Dave & his assistant did an excellent job with the install, and cleaned up afterwards so I didn't even know a big project had even taken place. I'm so happy with my new shower! Thank you!!
Business response:
Hello, Aimee! Thank you for this amazing feedback on your experience with us at The Bath Authority! We are so happy to hear that Jenny, Dave and his assistant provided you with a great experience. Please don't hesitate to reach out if you need anything!
Very satisfied with finish project. Concern communication between sales person and company. “They will work with you if you are not comfortable paying 90 percent cost of project before they start” your company did agree to 75 percent payment. Thank you! It did take several phone calls to accomplish this.
Business response:
Hi Customer, we appreciate you rating your experience with us at The Bath Authority! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@thebathauthority.com with your feedback!^J
I was very pleased with the whole process. It was installed without any issues and looks wonderful.
Business response:
Valerie , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority.
Everything went as promised. No surprises.
Business response:
Dave , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority. ^J
Frequently asked questions about The Bath Authority
How is The Bath Authority rated?
The Bath Authority has a 4.9 star rating with 737 reviews.
When is The Bath Authority open?
The Bath Authority is closed now. It will open at 8:00 a.m.