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The Bath Authority

4.4

About this business

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.4980 reviews
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Review in Mentor, OH's profile image
Review in Mentor, OH 
3 years ago

Business response:

Hello. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

David G.'s profile image
David G. 
3 years ago

Pete did a fantastic job would recommend Pete to do any kind of work I need well satisfied 

Business response:

Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!^M 

David D.'s profile image
David D. 
3 years ago

Installer was excellent explaining each step. 

Business response:

Hello, David. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Kate L.'s profile image
Kate L. 
3 years ago

Business response:

Hi, Kate. Thank you so much for leaving us a stellar review!^JD 

Jerry F.'s profile image
Jerry F. 
3 years ago

Business response:

Hello, Jerry. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Kim S.'s profile image
Kim S. 
3 years ago

They did everything perfectly. They were awesome. It was a great company. They came out and did the work in one day. They cleaned up nicely. I never imagined that my bath area would look that good. I would recommend them to everybody. 

Business response:

Hello, Kim. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^JD 

Brandon B.'s profile image
Brandon B. 
3 years ago

Business response:

Hello, Brandon. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Sharon M.'s profile image
Sharon M. 
3 years ago

I was given advance notice of the scheduling dates and Peter arrived as scheduled. The work was more challenging than original thought but he kept me updated each step of the way. Due to the challenging nature of tearing out my old bath, the job took 3 days instead of the 2 originally quoted. However, I am very pleased with end product. Peter made sure that everything was cleaned up after the job was completed. 

Business response:

Hello, Sharon! Thank you for the positive feedback and recommendation! We are so happy to hear that Peter provided you with a great experience. Thanks again for trusting us at The Bath Authority with your home-improvement project.^JD 

Gary L.'s profile image
Gary L. 
3 years ago

We ordered panels gray on one side and white on the other and etched to look like tile with white grout and paid $950 extra. Panels were etched but both sides of the panels were gray. As a result we have panels etched like tiles but you cannot tell because both sides are gray. Extremely disappointed. 

Business response:

Hi Gary L., here at The Bath Authority to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help resolve any concerns. Please send an email to support@thebathauthority.com and include the phone number associated with your account so our team can assist. ^M 

Frequently asked questions about The Bath Authority

How is The Bath Authority rated?

The Bath Authority has a 4.4 star rating with 980 reviews. 

When is The Bath Authority open?

The Bath Authority is open now. It will close at 8:00 p.m.