This profile has been claimed by the business owner or representative.
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hello. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Pete did a fantastic job would recommend Pete to do any kind of work I need well satisfied
Business response:
Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!^M
Installer was excellent explaining each step.
Business response:
Hello, David. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
Business response:
Hi, Kate. Thank you so much for leaving us a stellar review!^JD
Business response:
Hello, Jerry. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
They did everything perfectly. They were awesome. It was a great company. They came out and did the work in one day. They cleaned up nicely. I never imagined that my bath area would look that good. I would recommend them to everybody.
Business response:
Hello, Kim. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^JD
Business response:
Hello, Brandon. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
I was given advance notice of the scheduling dates and Peter arrived as scheduled. The work was more challenging than original thought but he kept me updated each step of the way. Due to the challenging nature of tearing out my old bath, the job took 3 days instead of the 2 originally quoted. However, I am very pleased with end product. Peter made sure that everything was cleaned up after the job was completed.
Business response:
Hello, Sharon! Thank you for the positive feedback and recommendation! We are so happy to hear that Peter provided you with a great experience. Thanks again for trusting us at The Bath Authority with your home-improvement project.^JD
We ordered panels gray on one side and white on the other and etched to look like tile with white grout and paid $950 extra. Panels were etched but both sides of the panels were gray. As a result we have panels etched like tiles but you cannot tell because both sides are gray. Extremely disappointed.
Business response:
Hi Gary L., here at The Bath Authority to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help resolve any concerns. Please send an email to support@thebathauthority.com and include the phone number associated with your account so our team can assist. ^M
The Bath Authority has a 4.4 star rating with 980 reviews.
The Bath Authority is open now. It will close at 8:00 p.m.