This profile has been claimed by the business owner or representative.
The Bath Authority
- Kitchen & Bath
- Bedford Heights, OH
About this business
CLEVELAND BATHROOM REMODELING EXPERTS At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first! It starts with our company mission, to provide the highest quality bathroom remodeling products at the best market prices possible while delivering a world-class customer experienc... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The salesperson, price and workmanship all work well, however we did not appreciate the numerous annoying phone calls trying to pressure us into moving forward before we were ready, and we certainly do not appreciate the constant requests for feedback.
Business response:
Hello, Jesse , we apologize for any unwanted calls you have received from us. Please email support@universalwindowsdirect.com and include the phone number you wish to cease calls to. We will be sure to accommodate your request and remove you from our system upon receiving this email. Thank you.^J
My experiance with the company started out rough but they addressed all my concerns and I am totally satisfied with the company and the walk in shower.
Business response:
Donald , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority. ^J
I wasn't happy with the final checkout because when he gave me the checkout sheet, he didn't let me look at the back of it. There were also a couple of other things that didn't happen the way the contract read it would.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
First class from start to finish
Business response:
Jerry , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority. ^J
I would highly recommend. They may not be the cheapest but I am very happy with finished product. This is the first time in a long while that I have not found any fault with work I have had done.
Business response:
Hello, Chris. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^J
Outstanding. Great job
Business response:
Howard , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority. ^J
The job was done, reasonably on time and done well.
Business response:
Hello, Jared. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
They did an outstanding job and well within tyke price range of other quotes.
Business response:
Hi, Tedd. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
kenny the installer was an artist carpenter/plumber! can not find a flaw in this glorious and beatiful 2 day installation. a great experience! thank you bath authority for a great product and being on time and true to your promises.
Business response:
Hello, Russ! Thank you for this amazing feedback on your experience with us at The Bath Authority! We are so happy to hear that Kenny provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J
Frequently asked questions about The Bath Authority
How is The Bath Authority rated?
The Bath Authority has a 4.9 star rating with 737 reviews.
When is The Bath Authority open?
The Bath Authority is closed now. It will open at 8:00 a.m.