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The Bath Authority
- Kitchen & Bath
- Bedford Heights, OH
About this business
CLEVELAND BATHROOM REMODELING EXPERTS At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first! It starts with our company mission, to provide the highest quality bathroom remodeling products at the best market prices possible while delivering a world-class customer experienc... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Nick and Hector were very knowledgeable, worked very well together and did a wonderful job!
Business response:
Hello, Hope! Thank you for this amazing feedback on your experience with us at The Bath Authority! We are so happy to hear that Nick and Hector provided you with a great experience. We appreciate you trusting us with your bathroom remodeling needs. Please don't hesitate to reach out if you need anything! ^J
Installers were great but their truck and order wasn't complete. They had to go back to base for parts
Business response:
Hi Cynthia, we appreciate you rating your experience with us at The Bath Authority! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@thebathauthority.com with your feedback!
It went smooth
Business response:
Marilyn , thank you for your glowing 5-star review! We're thrilled to know that you're happy with our bathroom remodeling services. Your satisfaction is our motivation, and we're here whenever you need us. Thanks again for choosing The Bath Authority.
Professional staff and high quality installation. Took 7 weeks for product to arrive. Long lead time. Purchased custom glass doors which will be installed 4 to 6 weeks after the shower is installed. Selling point was they are a very large bath replacement company who is owned by or with a national window manufacturer/ installer. Despite their size, must have limited bathroom inventory and not the clout to expedite product for a reasonable install time. Good company to have your bath conversion if you don't, mind waiting 2 to... read more
Business response:
Hi Customer, we appreciate you rating your experience with us at The Bath Authority! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@thebathauthority.com with your feedback!
Out standing service. Installer Simeon is a true professional craftsman.
Business response:
Hello, Greg. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
The only downside is they are a little on the expensive side.
Business response:
Hi Customer, we appreciate you rating your experience with us at The Bath Authority! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@thebathauthority.com with your feedback!
I am in love with my shower. I wish it could have been installed sooner but I understand why it took weeks to come in
Business response:
Hello, Julie. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
Craftsmen who installed were second to none. They took no shortcuts and completed the project in one day as advertised.
Business response:
Hello, Jim. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! Thanks again for choosing us at The Bath Authority for your bathroom remodeling needs.^J
They performed an excellent job. The workers performed an excellent job, cleaned up their mess, and the area looked great after they were completed.
Business response:
Hi, Stella. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
Frequently asked questions about The Bath Authority
How is The Bath Authority rated?
The Bath Authority has a 4.9 star rating with 737 reviews.
When is The Bath Authority open?
The Bath Authority is closed now. It will open at 8:00 a.m.