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The Chateau Restaurant Franklin
- Italian
- Franklin, MA
About this business
Location details
466 King St, Franklin, MA, 02038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
Just like the last time, we had an amazing experience. Eric was fantastic as our waiter. Very down to earth but professional. We tried different dishes from the menu and I am very particular with my Lasagna and it was amazing. My mom came with us and very hard to please when it comes to locations to eat. She is recommending the location to everyone and she is going to come back on her own. As always, Doug was amazing as well. Very friendly and professional.
Business response:
Thanks so much, Robert! We’re thrilled to hear your meal was a hit—especially that our lasagna lived up to your high bar. Eric and Doug will be so happy to hear your kind words; they both bring such heart to what they do. And we love that even your mom is now spreading the word! Looking forward to seeing you all again soon.
We have dined there several times and each time overall the restaurant seems to be on a downward turn. Wait staff waw a bit testy (perhaps the wait staff was over worked? not sure). Food was just ok, not terrible but just ok. We think we will most likely not visit soon if at all in the future.
We’ve been eating at this Chateau almost weekly for years. It’s excellent in all ways, especially the food which is consistently delicious and the friendly service.
Business response:
Thank you, Susan! It means so much to have loyal guests like you dining with us week after week. We're thrilled to hear the food and friendly service continue to deliver—it’s exactly what we strive for with every visit. We appreciate your continued support!
My experience there was amazing. We reserved dinner on Easter. Our waitress’ name was Ivana. She did amazing. Very punctual and received the best service. Doug who the manager on came and checked on us and could not complain at all. The food was amazing. This was our first time here and we plan on coming back more often than not.
Business response:
Thank you, Robert! We're so glad your first visit to The Chateau Franklin made for a memorable Easter. Ivana will be thrilled to hear your praise—she’s a true pro—and we’re glad Doug’s check-in helped round out the experience. From service to atmosphere to every bite, we aim to make every visit feel special, especially on holidays. We can’t wait to welcome you back again soon (more often than not!).
What an amazing spot to stop for lunch! This was our first time ever to the Chateau, but definitely will not be the last! I had such a hard time deciding as so many choices that interested me! I ended up choosing the shrimp avocado bowl. I made one change to my dish and absolutely loved every bite I took! There was just too much to eat it all! Everyone else in my party enjoyed their meal just as much! We look forward to coming back!
Business response:
Thank you, Jerry! We’re thrilled you stopped in for the first time and had such a great experience. With so many Italian-American favorites to choose from, it’s always tough to decide — but we're so glad you loved the shrimp avocado bowl! We can’t wait to have you and your party back again for another delicious meal.
Sometimes the noise was a little loud. We always come here for lunch . This little thing wouldn’t stop us from coming again
Business response:
Thank you, Joanne! We’re so grateful for your continued support and happy to hear you always enjoy lunch with us. We appreciate your feedback about the noise — we’ll certainly keep it in mind. We’re already looking forward to serving you again soon!
we had a real nice time at dinner last night. the food was excellent coming out hot, nice portions and very good taste. relaxing atmosphere, the service was excellent, our waitress was pleasant, helpful and consistent. very appreciative of the attention. we look very much to our next visit. B.D.
Business response:
Thank you, Bob! We're so glad you had a relaxing and enjoyable dinner with us. It’s wonderful to hear you loved the hot, flavorful food, generous portions, and attentive service — that's exactly the experience we strive for. We truly appreciate your kind words and can't wait to welcome you back for your next visit!
Food was edible but nothing special . Didn’t seem Hand made . Slow service . Need more staff
Business response:
We appreciate your feedback and are sorry to hear that your experience didn’t stand out. We take pride in our homemade recipes and warm hospitality, so it’s disappointing that we missed the mark. We understand that service speed can impact the dining experience, and we’ll share your comments with our team. We hope you’ll give us another try in the future!
Our waitress Steph was amazing! Very attentive for a valentines dinner with my daughter!
Business response:
Thank you, Joanna! We’re so happy to hear that Steph provided such great service and made your Valentine’s dinner with your daughter special. We’ll be sure to pass along your kind words. Hope to see you again soon!
Frequently asked questions about The Chateau Restaurant Franklin
How is The Chateau Restaurant Franklin rated?
The Chateau Restaurant Franklin has a 4 star rating with 897 reviews.
When is The Chateau Restaurant Franklin open?
The Chateau Restaurant Franklin is closed now. It will open at 11:30 a.m.