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The Chateau Restaurant Franklin
- Italian
- Franklin, MA
About this business
Location details
466 King St, Franklin, MA, 02038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
What an amazing spot to stop for lunch! This was our first time ever to the Chateau, but definitely will not be the last! I had such a hard time deciding as so many choices that interested me! I ended up choosing the shrimp avocado bowl. I made one change to my dish and absolutely loved every bite I took! There was just too much to eat it all! Everyone else in my party enjoyed their meal just as much! We look forward to coming back!
Business response:
Thank you, Jerry! We’re thrilled you stopped in for the first time and had such a great experience. With so many Italian-American favorites to choose from, it’s always tough to decide — but we're so glad you loved the shrimp avocado bowl! We can’t wait to have you and your party back again for another delicious meal.
Sometimes the noise was a little loud. We always come here for lunch . This little thing wouldn’t stop us from coming again
Business response:
Thank you, Joanne! We’re so grateful for your continued support and happy to hear you always enjoy lunch with us. We appreciate your feedback about the noise — we’ll certainly keep it in mind. We’re already looking forward to serving you again soon!
we had a real nice time at dinner last night. the food was excellent coming out hot, nice portions and very good taste. relaxing atmosphere, the service was excellent, our waitress was pleasant, helpful and consistent. very appreciative of the attention. we look very much to our next visit. B.D.
Business response:
Thank you, Bob! We're so glad you had a relaxing and enjoyable dinner with us. It’s wonderful to hear you loved the hot, flavorful food, generous portions, and attentive service — that's exactly the experience we strive for. We truly appreciate your kind words and can't wait to welcome you back for your next visit!
Food was edible but nothing special . Didn’t seem Hand made . Slow service . Need more staff
Business response:
We appreciate your feedback and are sorry to hear that your experience didn’t stand out. We take pride in our homemade recipes and warm hospitality, so it’s disappointing that we missed the mark. We understand that service speed can impact the dining experience, and we’ll share your comments with our team. We hope you’ll give us another try in the future!
Our waitress Steph was amazing! Very attentive for a valentines dinner with my daughter!
Business response:
Thank you, Joanna! We’re so happy to hear that Steph provided such great service and made your Valentine’s dinner with your daughter special. We’ll be sure to pass along your kind words. Hope to see you again soon!
The food is always delicious at the château. I had chicken marsala, salad, and a glass of red wine! All was delicious and our waitress was lovely. Thank you very much. It was a great Valentine’s Day.
Business response:
Thank you, Elizabeth! We’re so glad you had a wonderful Valentine’s Day at The Chateau Franklin. Chicken Marsala, salad, and a glass of red wine sound like a perfect meal! We’ll be sure to share your kind words with your waitress. Looking forward to your next visit!
The service was great. From the greeting to our waitress was friendly and very conscientious. The food was good, not great. The meals were not really flavorful. My whole clams were dry and not strong flavored. My wife's butterfly shrimp were kind of flat too. All in all, the visit was good and the food average. The atmosphere was good for conversation but the air was cool, so we were a little uncomfortable.
Business response:
Thank you for your feedback, Cameron. We’re glad you enjoyed the friendly and attentive service at The Chateau Franklin—that’s the kind of hospitality we strive for. We’re sorry to hear the food didn’t quite meet expectations, as we take pride in serving flavorful, high-quality meals. Your input is valuable, and we’ll share it with our kitchen team to ensure we’re delivering the best experience possible. We appreciate your support and hope to welcome you back for a more satisfying meal in the future!
We had Erik as our server. He was outstanding. He definitely went above and beyond what we needed from him. The food was great. I wish they had better plating for entrees. It seemed a bit out of date. Bread was delicious! Overall a great date night.
Business response:
Thank you for the wonderful review, Maureen! We’re thrilled to hear Erik provided outstanding service and made your date night special. It’s great to know you enjoyed the food and bread, too! We appreciate your feedback about the plating and will keep it in mind as we continue to improve. Looking forward to welcoming you back for another great night soon!
I sat at the bar before my party arrived. The bartender gave me (2) drinks that were made improperly. I spoke to her about this and evidently the lines into the bar soda gin had been mixed between tonic water and ginger ale. My party arrives and we were seated for dinner. My invoice numbers are: 0073 0083
Frequently asked questions about The Chateau Restaurant Franklin
How is The Chateau Restaurant Franklin rated?
The Chateau Restaurant Franklin has a 4 star rating with 873 reviews.
When is The Chateau Restaurant Franklin open?
The Chateau Restaurant Franklin is closed now. It will open at 11:30 a.m.