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The Chateau Restaurant Franklin
- Italian
- Franklin, MA
About this business
Our restaurants are family friendly with a specialty for accommodating Large Parties, Private Functions or Catering Take Out. Each location also offers a separate dining lounge with TV's to catch the game and Keno. The Chateau Restaurants are located in: Waltham Phone: 781-894-3339 Stoughton Phone: 781-341-2503 Norwood Phone: 781-762-5335 Andover Phone: 978-687-2442 Norton Phone: 508-286-4050 Westboro Phone: 508-366-5959 Braintree Phone: 781-380-8770 Burlington: 781-202-3570 Franklin: 774-613-9300
Location details
466 King St, Franklin, MA, 02038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 3:30 p.m. to 8:30 p.m. | |
| Wed | 3:30 p.m. to 8:30 p.m. | |
| Thu | 3:30 p.m. to 9:30 p.m. | |
| Fri | 3:30 p.m. to 9:30 p.m. | |
| Sat | 3:30 p.m. to 9:30 p.m. | |
| Sun | 3:30 p.m. to 8:00 p.m. |
Dinner was great for all - service was quick and helpful. Really good food at a good price.
We had the special - lobster ravioli. The sauce was great. The lobster stuffing was gritty & tasted off.
Business response:
Thank you for dining with us, Patricia. We are sorry to hear that our special did not live up to expectations. We regularly encourage guests to let us know if something is amiss se we have the opportunity to make it right. Our team hopes this does not deter you from another visit as we would love to overlay this recent experience with a much better one. Thank you for your time.
Arrived late for our reservation but called ahead to advise. Was seated as soon as we arrived. Mary was a good server. Food was good, but temperature throughout our 5 meals was inconsistent. Lasagna was not hot. Toasted ravioli was dry. Chicken Parm was good. Meatballs were great.
Business response:
Thank you for taking the time to share your experience with us, we really appreciate it! We are delighted that Mary was accommodating in seating you thereafter your call. It's great to see that there were some dishes you enjoyed, however we're sorry the temperature of other meals was inconsistent. We'll pass this feedback on to our kitchen staff so they can adjust their cooking techniques. Thank you again for choosing The Chateau!
The meal was wonderful. The service was even better. Very enjoyable evening
Business response:
Thank you so much for your review, Buffy! We appreciate you choosing The Chateau when you have so many options available.
We’ve been going to various Chateau locations for years, the food quality seems to be going downhill. We went for their Restaurant Week specials. I got Trio 3, which included chicken parm, pasta and toasted ravioli. When it came out the chicken and toasted ravioli had a mushy texture like it was heated in a microwave. Not what it used to be like, with a nice crisp texture. Service was prompt and good.
Business response:
Thank you for your review, Robyn! We're glad to hear that our service was up to your expectations and we apologize that your experience with the food was not. We take pride in providing first-class ingredients cooked to perfection. We'll definitely pass your feedback on to our chefs so will can make sure all of our guests receive an excellent dining experience every time they choose us. Please consider joining us again in the future, any further issues like this will most certainly be addressed.
Our waitress, Joyce, was the catalyst that made our dining experience great. Joyce anticipated and delivered excellent service that had us fully satisfied with our birthday party at the Chateau. The Restaurant Week Menu package included Italian Wedding soup, entree and dessert. Our daughter worked with the Chateau to provide each of us with a glass of wine to further enhance my wife’s birthday memories.
Great thanks
Great Dinner. Fairly reasonable! I ordered Mussels and Linguine and there were lots of Mussels and very tasty! We'll be back!
Business response:
Hi, KarenK. Thanks for taking the time to share your positive experience. We truly appreciate it!
Baked stuffed shrimp breading was different from the last time I got it there. It was too much breading and a little dry. The first time I got it, it was excellent. Also, panko crust haddock was marginal. We wouldn’t get that again. Mussels were great. Cocktails great. A little disappointing from our previous visit.
Business response:
Thank you for your feedback, Dennis. We're sorry to hear that you didn't enjoy our Baked Stuffed Shrimp and Panko Crusted Haddock as much as you have in the past. Our Mussels are always a favorite, so we're glad to hear that you enjoyed those. We'll pass along your thoughts on those dishes to our culinary team. Thank you for choosing The Chateau for your recent dining experience.
Frequently asked questions about The Chateau Restaurant Franklin
How is The Chateau Restaurant Franklin rated?
The Chateau Restaurant Franklin has a 4.4 star rating with 679 reviews.
When is The Chateau Restaurant Franklin open?
The Chateau Restaurant Franklin is closed now. It will open tomorrow at 3:30 p.m.