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The Chateau Restaurant Waltham
- Italian
- Waltham, MA
About this business
Location details
195 School St, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
We LOVE The Chateau! It’s consistently delicious and great value for the money!
Fabulous chicken parm. Try the trio... #2. Fettuccine Alfredo, lasagna, chicken parm. That will help you decide in the future.
Service was very slow. The Chateau was not that busy when we arrived. The wait staff seemed to be gathered in the middle of the dining room talking to each other and using their phones. We waited 10 minutes before anyone came over with menus. There was another 10 minute lapse before the waiter came over for our drink order. The waiter was not familiar with the menu and could not answer our basic questions.
Business response:
Thank you for sharing your experience, Arlene. We're truly sorry to hear that your recent visit to our Waltham location fell short, especially knowing The Chateau has been a favorite of yours in the past. It’s disappointing to hear the service was inattentive and that your eggplant parmesan—a longtime guest favorite—didn't meet expectations. As a family-owned restaurant with over 90 years of history, we take pride in delivering warm hospitality and consistently good food, and we regret that we missed the mark during your vis... read more
Big menu. Reliable classic neighborhood Italian place
Business response:
Thank you, Chris! We’re glad to hear you enjoyed our big menu and found us to be a reliable neighborhood spot. That’s exactly the kind of experience we aim to provide—classic Italian-American comfort in a welcoming setting. We appreciate your visit!
Great service, good food! Variety of choices on menu
Business response:
Thanks so much, Ramona! We’re happy to hear the service and food hit the mark and that you enjoyed the variety on our menu. We appreciate your kind words and hope to welcome you back again soon!
I thought it was okay food. The pasta was a little overcooked and the chicken parm was good but the sauce was a bit too much.
Business response:
Thanks for joining us, Jillian! We’re glad the service stood out and appreciate the feedback on your meal. We’ll share your comments about the pasta and sauce with the kitchen—it helps us fine-tune the experience. Hope to have the chance to serve you again soon!
Food and service was great. Staff very friendly, looking forward to our next time
Business response:
Thanks so much, Matthew! We’re happy to hear the food and service hit the mark and that our team helped make your visit enjoyable. Looking forward to welcoming you back for another great experience at The Chateau Waltham!
great restaurant. My girlfriend had cross contamination at the restaurant, she is a gluten free diet. She ordered the gluten free pasta dish. People might want to be aware of this. They do have the manager on duty speak to people that have allergy's.
Business response:
Thanks for your review, Daniel—we’re glad you enjoyed the restaurant overall, but we take concerns like yours very seriously. We’re sorry to hear about the cross-contamination issue your girlfriend experienced. While we do our best to accommodate dietary restrictions, this is an important reminder for our team. We appreciate you bringing it to our attention.
Generous portions, casual atmosphere. Husband really enjoyed his chicken and veal parm. My haddock was a little overcooked but the baked potato
Business response:
Thank you for your thoughtful review, Karen! We're happy to hear your husband enjoyed his meal and that you appreciated the generous portions and casual atmosphere. That said, we're sorry to hear your haddock was slightly overcooked—we’ll be sure to share this with our kitchen team. We're glad the baked potato was a hit, and we appreciate your support. We hope to serve you again soon!
Frequently asked questions about The Chateau Restaurant Waltham
How is The Chateau Restaurant Waltham rated?
The Chateau Restaurant Waltham has a 4.3 star rating with 2,652 reviews.
When is The Chateau Restaurant Waltham open?
The Chateau Restaurant Waltham is closed now. It will open tomorrow at 11:30 a.m.