The Chateau Restaurant Waltham

Business response:

Thank you, Maureen, for your kind review and for being such a longtime guest of The Chateau Restaurant Waltham. We’re so glad to hear your waitress provided the attentive and fabulous service you’ve come to expect from us. Consistent, warm hospitality is something we value greatly, and it means a lot to know it stood out during your visit. We truly appreciate your continued support over the years and look forward to welcoming you back again soon. 

Business response:

Thank you, Patty, for your kind review of The Chateau Restaurant Waltham. We’re so glad to hear you enjoyed the fantastic food and that your waiter provided excellent service. It’s also great to know you found good value in your visit. We appreciate your understanding about the noise from the larger party—sometimes a lively dining room comes with the territory, but we’re happy it didn’t take away from your experience. We truly appreciate your support and look forward to welcoming you back to The Chateau Restaurant Waltham ag... read more

Business response:

Thank you, Maria, for your wonderful review of The Chateau Restaurant Waltham. We’re so glad we could help make your family gathering for 8 feel comfortable and enjoyable. Attentive service and delicious food are exactly what we hope every guest experiences, especially during special family meals. We truly appreciate your kind words and look forward to welcoming you and your family back to The Chateau Restaurant Waltham again soon. 

Business response:

Thank you, Grace, for your thoughtful review and for being part of The Chateau Restaurant Waltham for more than 60 years. That kind of loyalty means so much to us, and we’re honored to have been part of your family’s dining traditions for so long. We’re so glad you continue to enjoy favorites like the calamari, seafood, chicken parm, and lava cake. At the same time, we’re sorry the service during your most recent visit was much slower than expected, especially on a night that wasn’t busy. We appreciate your understanding and... read more

Business response:

Thank you, Susan, for the kind words about your visit. We’re so glad to hear Fran took great care of you—she’ll really appreciate the shoutout. Providing friendly, attentive service is something we take a lot of pride in. We hope to see you again soon. 

Business response:

Thank you, Peter, for such a thoughtful and enthusiastic review of our Waltham location. We’re honored to be considered one of the best spots in the area—it truly means a lot. It’s great to hear you enjoyed some of our classics like the chicken parm, pasta Alfredo, and lasagna. And we couldn’t agree more—those leftovers are part of the experience with our portions. We’ll be sure to pass along your kind words to Hannah as well; she’ll love hearing it. We appreciate your support and look forward to welcoming you back again soo... read more

Business response:

Thank you, Pamela, for such a thoughtful and loyal review. Hearing that you and your family have been coming to The Chateau for years and continue to enjoy the food, service, and atmosphere truly means the world to us. Consistency has always been at the heart of what we do, and it’s incredibly rewarding to know that’s been your experience. We appreciate your continued support and look forward to many more visits together. 

Business response:

Valerie, thank you for the wonderful review—we’re so glad you joined us in Waltham. It means a lot to hear you call us the best tasting, especially at our original location. We’re happy everything came together for you—from the quick service to hot, delicious food and a smooth overall experience. That’s exactly what we want every visit to feel like. We truly appreciate you recommending us and look forward to welcoming you back again soon.