This profile has been claimed by the business owner or representative.
The Chateau Restaurant Waltham
- Italian
- Waltham, MA
About this business
Location details
195 School St, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
A waste of time and money! The greeter was unprofessional and rude. Will not be eating here again
Business response:
Hi Shay, Thank you for visiting and sharing your experience. We're disappointed to hear that your first impression wasn't it's best. We'd appreciate the chance to connect with you and learn more about your time with us. Please email at your earliest convenience so we have the opportunity to assuage your concerns about a return visit. We look forward to hearing from you. - The Chateau Waltham
The food was terrible. It was very salty and barely warm. Our waitress however, was efficient and polite.
Business response:
Hi Diane, Thank you for joining us and taking the time to share your recent experience. We're concerned by your review and would appreciate the opportunity to learn more about your visit and items ordered. We are always striving for excellence and genuine feedback helps us improve. We look forward to connecting with you. - The Chateau Waltham
The food was edible but that's where it ended. Atmosphere was very dated and tired. We were the last ones left in our large dining room at 8:30 PM ... on a Saturday night. We will not return.
Business response:
Thank you for joining us John - and for taking the time to share your experience. We're saddened to hear of your disappointment. We hope you'll give us another try so we can show you the 5-star experience we love to provide to our guests. - The Chateau Waltham
So service was good. Food was aweful and this is our second time because we wanted to give it another shot. We are never coming back. I had the chicken piccata and it tasted like I was drinking lemon juice..... the first time I went I had the trio and the pasta tasted like it was reheated in the microwave. My husband didn’t enjoy the food either. The drink was better than the food. Sorry but I gave it two shoots and both was disappointing. Don’t waste your money and time here.
Saw a mouse in the dining room
Specifically said VEGAN and NO CHEESE to the waiter. Instead of spaghetti aglio e olio with perfect golden-brown garlic slices like they serve at authentic Italian restaurants we got something disgusting covered with slimy greasy cheesy “cancer, stroke and heart disease” on a plate.
Service was sorely lacking. Had to flag down a manager to get drinks. Manager asked if the server was “Asian”
Waitress forgot about us multiple times. 40 mins to bring us our drinks( we only had one drink since we were completely ignored most of the night). Another waitress felt bad and took our order. Can't say all be back.
Please stop refilling the Proseco bottles.
Frequently asked questions about The Chateau Restaurant Waltham
How is The Chateau Restaurant Waltham rated?
The Chateau Restaurant Waltham has a 4.3 star rating with 2,623 reviews.
When is The Chateau Restaurant Waltham open?
The Chateau Restaurant Waltham is open now. It will close at 8:30 p.m.