The Cotswold Home - Elizabeth Finn Homes

4.9

Skilled Nursing
Burford, ENG

About this business

Healthcare Skilled Nursing

Location details

Woodside Drive, Bradwell Village, Burford, ENG, OX18 4XA, United Kingdom

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4.9123 reviews

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Peter K

10 months ago

All very, very good.

Business response:

Thank you very much for your kind feedback. We are delighted to hear that you found all aspects of your experience to be very good. Your positive comments are greatly appreciated and will be shared with our team.

L V

a year ago

Dad has been here for 14 months. It is reassuring to know he is well cared for. His health and happiness are consistently a priority. I am always fully informed with regard to his well being.

Business response:

Thank you for taking the time to share your positive feedback. We're so pleased to know that you're happy with the care and service we provide. Our staff take great pride in ensuring every resident feels safe, supported, and valued.

A F

a year ago

Having waited over 2 weeks for a response to a letter sent to the Manager following my parents respite stay, we received invoices. Perfectly valid, but with no accompanying letter. I cannot express how upset that made me and prompted me to complete this review. I believe I was fair in the comments made. Each point, whilst making my parents stay slightly uncomfortable, were fixable with better communication. The Manager must feel we do not warrant a response. This I find greatly concerning, particulalry where the care of elde... read more

Business response:

Thank you for taking the time to review our home following your parent's recent stay. It's reassuring to read your positive comments, so I am disappointed that you felt the need to raise some less positive points with the home manager . Please be assured that all your issues raised will be investigated thoroughly and responded to.

Jennifer S

a year ago

I have been visiting my friend who had Parkinson's in The Cotswold Home for over 12 years. In all that time, I have never seen her treated with anything other than kindness and real concern for her well-being. The staff have been so good to her and I want to thank them for all they have done.

Business response:

Thank you so much for taking the time to write about The Cotswold Home. This is greatly appreciated and will be shared with all the staff.

M C

a year ago

My friend came to The Cotswold Home from the hospital where she had spent 3 weeks. She cold barely walk when she arrived at The Cotswold Home. The excellent care given by the staff and the physiotherapy got her walking confidently round the home and even into the garden. She loved the excellent food and the very sociable meals with a glass of wine at lunch time.

L V

a year ago

I am extremely satisfied with the standard of care that my dad has received since moving in. I have been kept well informed about his health and wellbeing. This level of care is very reassuring and very much appreciated.

Miriam P

a year ago

Having damaged my right elbow, I spent 12 days in respite (my fourth respite in The Cotswold Home). A huge welcome from all the staff! As always, meticulous care and attention gave me the care I needed at that time. A very happy and comfortable stay. Staff really worked as a team. A home from home.

c L

a year ago

All the staff are always very helpful and friendly. There is a lovely warm atmosphere within the home. The activities are varied to cater for all tastes, the music activities are particularly enjoyed.

Nigel J

a year ago

Very impressed with the site, accommodation and service from all personnel. Attention to detail from the care staff was exceptional, and I feel very comfortable leaving my 93-year-old mum in their care. I would recommend The Cotswold Home highly.

Business response:

Thank you for taking the time to review the care that your Mum has received. All the staff work very hard to always deliver the highest standards and this review will be shared with them.