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The Cotswold Home - Elizabeth Finn Homes

4.8

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Location details

Woodside Drive, Bradwell Village, Burford, ENG, OX18 4XA, United Kingdom

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4.897 reviews
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Patricia S's profile image
Patricia S 
3 years ago

First impression - pleasant decor, fresh and well-kept - clever likeness to Cotswold village. The staff are friendly and welcoming - everything is do-able. The dining room food is hot, well-cooked and tasty, variety impressive. The library is superb, especially for a keen reader. Many pleasant lounges, some need to spend too much time in their own room. Although the weather is not warm enough to enjoy it, the garden looked very inviting and well-tended. A very useful small shop and hair salon - both visited. My only criticis... read more

Business response:

Dear Patricia, many thanks for your comments. I have passed them on to the staff. Kind regards, Jessica Poyant. 

Douglas B's profile image
Douglas B 
3 years ago

Having had several poor experiences in another care home I was nervous about staying in this Elizabeth Finn Home. However, I did not need to be concerned as I was really well looked after and enjoyed my week's respite. The staff couldn’t have been more caring and attentive to my needs and were at pains to ensure that I was included in activities. 

Business response:

Many thanks for your feedback. We are pleased we were able to meet your expectations, and look forward to seeing you in the future. 

Caroline M's profile image
Caroline M 
3 years ago

We are extremely impressed with the care and support given to our mother and also to us. The home is very well managed and beautifully decorated. Excellent food and our mother has returned home a very different woman. Thank you. 

Business response:

Thank you Caroline for your lovely feedback. We know it was a tricky time for the family, but Mum was an absolute pleasure for us and we are glad to have been able to help all around. Maybe see you in the future. Best wishes from the Cotswold team. 

H S's profile image
H S 
3 years ago

Mum is so very happy at the Cotswold. Through this very difficult time, all the staff have treated her with dignity, superb care and support. Often short-staffed, the staff have shown dedication and a can do attitude. It is so reassuring, as her daughter, to know she is safe and happy. Since her arrival at the home, her health and wellbeing have improved to the point where she is able to take short visits out. Thank you to everyone. You are all amazing. 

Business response:

Thank you for this lovely review. It is an absolute pleasure looking after your mum and lovely to read you are happy with the care she receives and you can enjoy taking her out. 

Hugh C's profile image
Hugh C 
3 years ago

I have seldom been to a place where one is fitted in seamlessly. The staff could not be more helpful and friendly and I felt at home at once. For the first time in almost three weeks, I could eat my fill of the excellent cooking and begin to enjoy eating again. I might achieve replacing the last stone in weight. The place is quiet at night so that, for once, I slept. 

Margaret J's profile image
Margaret J 
4 years ago

Having stayed at the Cotswold Home three times now, twice recuperating after surgery, and recently for a 'holiday', I cannot speak too highly of the excellent nursing treatment and the care and respect all the staff show towards the residents. No request was too much trouble or met with indifference resulting in a very happy atmosphere. The rooms are furnished to a high standard and several lounges provide welcome areas for visitors and residents alike, and the cuisine is second to none. 

Business response:

Thank you so much for your wonderful comments, of which we very much appreciate. It was a pleasure as always to have you to stay with us and we look forward to you visiting again at any time. 

Jackie G's profile image
Jackie G 
4 years ago

My husband was admitted to The Cotswold Home for end of life care, and from the moment he arrived, the care and attention he received 24-hours a day was outstanding. I am immensely grateful to the nurses, carers, domestic staff and the management team for creating a caring, compassionate, respectful, calm and peaceful environment in which he spent his final days. To lose a loved one is tough, but my abiding memory will be the kindness, compassion, care shown to both of us from everyone at The Cotswold Home. 

Business response:

Dear Jackie, it was a privilege to care for your husband at that last stage in his journey and allow you to take off your carers hat and be his wife by his side. Thank you for your very kind comments. 

Margaret B's profile image
Margaret B 
4 years ago

I was very pleased with the care my sister received, particularly from the staff from the manager across the board. The appearance of the place, the catering, the cleaning and maintenance are all first class. You definitely get what you pay for. It gave me comfort to know that my sister was in good hands, and I know all the staff were very fond of her. Very many thanks to you all. 

Business response:

Dear Maggie, Thank you so much for your kind comments and your effort in writing this review. We all at the Cotswold Home appreciate this. Although your sister is no longer staying at the Cotswold due to her increasing needs, we really enjoyed her time with us and we do miss her. I wish you all well. Kind regards. 

D R's profile image
D R 
4 years ago

If you can take rich food you must pick and choose. There is plenty of choices, especially with fresh fruit and veg - a good variety. Do not be deceived by some of the high faluting titles on the menu, especially if you have eaten the real thing - plenty of menu choices. The nursing staff when overstretched do not always say appropriate things and can upset this resident. All know their jobs, which are performed efficiently and one has real confidence in them. No one is forced to do anything. 

Business response:

Thank you, Daphne, for your review and feedback to the home. We, as a home, take all feedback seriously, and I will address the issue you have raised with our nursing staff to ensure you view your staff here as a positive response. You have made some very kind comments, and I will share them all with our teams. Thank you. 

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How is The Cotswold Home - Elizabeth Finn Homes rated?

The Cotswold Home - Elizabeth Finn Homes has a 4.8 star rating with 97 reviews. 

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The Cotswold Home - Elizabeth Finn Homes is open now. It is open 24/7.