The Edge Fitness Clubs

Jana U. 

on Yelp

13 years ago

The Edge itself is fine and their classes although really full are great. But the billing company they use, ABC Financial is AWFUL. They make it impossible to cancel, they charge ridiculous hidden fees for the stupidest things and are impossible to reason with. It's too bad because the Edge does offer a lot but it's not worth it to deal with such a sketchy scam ridden rip off report laden billing agency. 

Kenneth O. 

on Yelp

13 years ago

Be prepared. Signing up is easy, in person and instant. But, try canceling. When you call headquarters they tell you to call your individual location. When you call the individual location they tell you they can't help you, and that you have to call some company. The main line doesn't allow for you to cancel. They make you wait for an agent. Of course, there is the pressure from that agent and then they have to "look up your cancellation method" as if it's some mystical thing. Oh, there it is. You have to submit you... read more

Sheila P. 

on Yelp

13 years ago

It's a really nice gym... if you can get in. I've belonged to The Edge for many years, and unfortunately, greed has totally ruined this gym. It is way, way, WAY over-enrolled. And they are still advertising locally like crazy. I heard there's over 13,000 members. C'mon. That's ridiculous. You can never get a parking spot, and when you have that problem, you can be rest assured you'll have to wait for a machine. It's hard enough to motivate to go to the gym, but with all those obstacles, it's easy to just say f*ck it.... read more

Patricia G. 

on Yelp

13 years ago

i just joined with gym at fairfield because they have a nice day care for my daughter, however while working out on the equipment there was a woman who was working out with another person and they decided they could put barrieres up on another machine so they could go back and forth between machines,,,she was working on one machine and i went to go work on the other and she said im using that "really i thought because i see your actually on anther machine" when i approached the main desk about this "hogging of machines" she ... read more

Jennifer P. 

on Yelp

13 years ago

$19 a month sound good? Well for me, one month turned into a $1400+ expense. As others have mentioned, the parking situation is abhorrent. The lot is huge, so you wouldn't think so, but drive by at 5 or 6pm and you'll see people parked on side streets, sidewalks, and the grass. My car was hit while parked in the lot, and I was parked in a legal spot. It caused $1400 worth of damage and no note was left. I documented all the damage, as well as had it assessed from a local body shop who's owner experienced an increase ... read more

Chase G. 

on Yelp

13 years ago

The fitness edge has the absolute worst spinning instructors!Tthey are all women and they play the same "hit"radio songs. They teach the class as if you are doing aerobics on a bike. Hardly anyone is on time to start the class and once they are there the tend to talk about their weekend. Once the class starts, they talk too much so that you are not focused on the workout(although horrible). The Fitness Edge needs to invest in some quality instructors if they want to fill up their spin classes and maintain a great fitness en... read more

Jessica J. 

on Yelp

13 years ago

I was a member of the Edge for over 5 years, but had to cancel my membership due to moving out of state. I am extrememly disappointed with the membership cancellation procedure. You cannot cancel your membership through the Edge, but you must go through ABC Financial. They are extremely difficult to deal with and in contacting the management at the Edge, they referred me to ABC Financial because they don't handle cancellations in house. This is awful customer service and seriously diminishes the experience I had at the Edge ... read more

Beau G. 

on Yelp

14 years ago

It's cheap - that's the only plus. As far as gyms go, it's pretty terrible (not Planet Fitness terrible though). They should just name 4-6 p.m. "two hour douche bag blitz." 

Jeff M. 

on Yelp

14 years ago

Before my own complaint- a note to Yelpers. Know the contract you are entering yourself into! You cannot break terms unless you move outside the designated mileage from a Fitness Edge gym. I believe it is something live 15 miles. Only in that given circumstance can you cancel a contract. So complaining that you are still being charged after you "cancel membership" is just ignorant. And complaining about juice heads at the gym? That's like complaining about drunks at the bar. Just ridiculous. My only (but large) gr... read more