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The Edge Fitness Clubs
- Gyms
- Fairfield, CT
About this business
Location details
500 Kings Hwy Cutoff, Fairfield, CT, 06824, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
I find it interesting that The Fitness Edge sent me an email asking me for a Review! I was a member there for several years, but finally had to quit. In fact I quit without notice and was Not charged for the additional month they usually tack on. I was so angry I was steaming. I had once again tried to do a work out at an overcrowded facility. They keep the memberships low by selling an infinite number of them with lots of specials for school vacations. With a 300 car lot you Quite often cannot find a place to park. Oft... read more
Business response:
Hi Clarise, We apologize that you had had this encounter with two other members. I know you have canceled your membership but we would be happy to offer you another guest pass to give us another shot. If this is something you are interested in please feel free to direct message us. Thank you.
Very unhappy with my experience here. The parking lot is always crowded and often hard to even find a spot. The staff is very rude and the group exercise classes are boring and repetitive. They also charge you with a bunch of hidden fees and when you try to quit they make you send in a written letter and charge you for an extra month. I definitely would not recommend this gym at all.
Pros: Clean, bright facility, newer equipment that is mostly in good shape and promptly repaired. 24 hour access Monday through Friday. Cons: This place can get very, very crowded, and the front desk staff is truly indifferent. I've been going to this gym 4 times a week for two years and I'm greeted perhaps 15% of the time when I check-in. I occasionally go to Stratford, Trumbull, or Shelton and the staff seem much friendlier there. There is absolutely no sense of community at this place, everyone is in their own little se... read more
Business response:
Hi Carlos, Thank you for your post. We are very sorry to hear that you are not greeted properly at the front desk. I will make sure your feedback is directed to the correct management team. Thank you.
Been going to this gym sine it opened many years ago. Over the last year the number of promotional programs to drive high membership has increased. Membership is too high now. It's consistently overcrowded. It seems the number of trainers has increased leading to less and less space to work out as they take up a lot of real estate especially on the turf. One day while I was working on core exercises on the turf a trainer had his client start pushing the weight sled right through where I was doing planks. The client was l... read more
Business response:
Hi Mike, Thank you for your feedback. We strive to give our members a safe and friendly environment to work out in so thank you for bringing this to our attention. If you have any other concerns please feel free to email marketing@theedgefitnessclubs.com.
Fitness Edge now offers 3 different membership plans,However , they do not show the terms &conditions anywhere on their website. Further, there is no contact field to e-mail head office (...or it is hidden very well). So, how can you check whether the best actually got better??? With upgrades to their facilities announced in Greenwich Fitness Edge is an ok fitness club .A transparent fee structure published and in writing should be standard for every candid and genuine business.
Business response:
Hi W D. Thank you for your comment. If you visit our website at theEDGEfitnessclubs.com and click join now you are able to see the term and condition once you click join now. If you are looking to contact the corporate office please call 203-319-1964. Thank you again.
So I don't even know where to start with this. I came to the Edge Hoping I will find A NICE PLACE TO WORK OUT , instead I found the most pretentious people you could ever meet . Starting with a girl called Melisa, she didn't really want to talk to me and seemed so distracted. and then they tell me about all those hidden fees that make no sense. and she wouldn't let me go without buying it was so aggressive . I would never go back there nor recommend it to anyone. plus its such a Lie when they say $0 to join BECAUSE ITS NOT... read more
Business response:
Hello Nina, We are sorry to hear that you did not enjoy your workout. We do hope that all of our members find their workout a enjoyable and our staff inviting and helpful. If you still have reservations, we would love for you to reach out to us and we will try our very best to make it an experience you'll enjoy while you get fit!
I have to say, The Edge is an awesome looking and well organized gym. BUT how am I suppose to work out when every time I'm able to go, there are no machines for me. The last four times I went to the Edge in Hamden, I can't do my regular routine without waiting.. That's absolutely ridiculous. I've called and asked if I could cancel my membership but of course it's hundred's of dollars because my membership isn't up. I'm wasting my money and i'm furious. I might just pay it off to get the heck out of that place. Don't get me w... read more
Business response:
Hello Lindsey, We are very sorry to hear about your inconvenience. While there is no way to make more machines available, and we know schedules don't often permit a change in time, have you considered working out at one of our other great locations? You might find they are less crowded during your choice workout time! We hope to see you soon.
When I joined last summer I thought the gym was great for 25 dollars per month. However, now I am unable to have much of a work out due to the club over booking new members. I can't get on a treadmill until after 8pm. This does not work for 9-5pm working people. There are so many kids dominating the equipment. The place is a mad house. It has taken me up to 15 minutes to find a parking spot at night. The club won't let me cancel my 2 year membership, and therefore I need to join another gym, pay twice as much just to be ab... read more
The Edge Fitness could be okay. This location is large and has a lot of potential. The problems? They way over register their members. Okay, I get that, but there is nowhere to park whatsoever if you plan on going after work. Okay, well they have other gyms besides this location. Those are overbooked too... Once you find parking, you'll get inside and you want to go lift weights, great, except that NO ONE puts them back on the rack. Good luck finding the weights you want. Okay, well you can run instead, except that there a... read more
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 3.5 star rating with 964 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is closed now. It will open at 7:00 a.m.