The Edge Fitness Clubs

Sheba W. 

on Yelp

7 years ago

I must say The Edge WAS by FAR my favorite gym to go to but from the distasteful experience I had today it changed my perspective. Today both Assistant General Manager Nathan Miller and General Manager Nick Lebron kicked me out of the gym for owning a payment of $1.58. (Yes you read it right a dollar and fifty-eight cents) They were not helpful and when I asked if they can show me their policies regarding this they disregarded my request! Asked if they can tag it on to my next bill, nope they disregarded my request! I was em... read more

Jessica S. 

on Yelp

7 years ago

Save yourself and don't sign up here.This is definitely a place/company that only cares about the money they make and no care for the customers at all. I moved to Connecticut a few years ago and never changed my license and now I'm moving out of state and they won't let me cancel my membership unless I have a new lease in my name , a bill or license picture so I sent a picture of my credit card with name and address and they said they can't accept it that it needs to be another bill . I had already mentioned to them that I w... read more

Christopher K. 

on Yelp

7 years ago

After being away from the gym for an extended period of time, I decided to return to the Edge and take them up on their 50 per cent off all personal training for the first month. I had previously worked out with Nicole, Nick and Annalease, one of the premier trainers at the gym for over a year. I returned there the last week of September and the front desk assciate who was kind and professional, booked my initial appointment with Eric for the following week and he said he made the necessary notations that i qualified for t... read more

Nisha J. 

on Yelp

7 years ago

When the place first opened, I was all over the gym and loved it. However, I have realized that this gym is only really about making money. They continue to change their policies and make amenities with added cost when it used to be part of the total monthly fee. I tried going to down to the $10 membership and they said I had to pay the start-up fee even though I was already a member who had joined even before they opened. Not sure it would cost more to downgrade? Then I was told, I need to sign up for another 2 years co... read more

Gracie B. 

on Yelp

7 years ago

Once you get past the 30min hassle finding parking, you're greeted by some less than enthusiastic zombie employees at the desm who don't aknowledge you . Then begins the dream of finding a machine .HAH. We waited 30 mins for a squat rack that was coated in sweat. A cardio cinema with skipping movies. Benches ripped. AND a women's only room YOU HAVE TO PAY EXTRA FOR .so in order to not be stared at by pervy men (which this gym has a plethora of) you have to pay extra. Which was never disclosed .We were never informed of the c... read more

Lindsay M. 

on Yelp

7 years ago

The Edge was awesome when it first opened and for about a year afterwards. As a member I lost over 30 pounds in 3.5 months by taking their GroupX classes and working out twice a week with one of their trainers. I had a premium membership which costs extra but allowed me to tan and to take the Group classes and Spin. However, lately they've cut WAY back on classes, especially the morning classes that are covered by the premium membership. For people who are morning work-out people and like group classes, their offerings a... read more

Jami M. 

on Yelp

7 years ago

I signed up for $30 a month and just got charged $51 and was told that I have this surprise fee no one told me about an annual fee of $49 that no one told me about. I want my account cancelled and my money refunded but they won't let me cancel without giving me another fee I can't pay because they already made my account in the negative. 

Denise R. 

on Yelp

7 years ago

I just checked on BBB they have an F rating!! It explains a lot! I joined Edge in November and because I wanted to use the women's only section. I travel a lot for work and when I returned back I find the women only section locked away and for $20 more a month I can get access. This is ridiculous. Of course I spoke with the manager and was told I could get a month free use of the woman only section and then I would have to pay and extra $20 a month. Had I known in November I would never have joined for $30 to access this ro... read more

Tressa D. 

on Yelp

8 years ago

I've been a member of this fitness club at the Manchester location since 2016. No frills membership. Just want to work out. No classes needed. As of today I cannot utilize the women's area of The Edge unless I change my membership from $10.00 to $30.00 because apparently the women's only section is an "amenity". The men are generally hogging the machines & the free weights in the general area. It's not easy trying to do strength training amongst them. So now it seems that we are being punished for being born female. I'm seri... read more