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The Edge Fitness Clubs

3.4

About this business

A premier workout studio exclusively available in our Connecticut clubs. Our studio provides a stress-free and private environment for individuals to focus on their fitness goals without the distractions of a busy gym. Our Total Fitness Studio is equipped with state-of-the-art equipment to help our members achieve their fitness goals, no matter their experience level. 

Location details

542 Westport Ave, Norwalk, CT, 06851, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 6:00 p.m.
3.4649 reviews
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Raya P.'s profile image
Raya P. 
rating
3 years ago

This gym is a joke. And when it comes time for you to move on. They want a Dr note for you to cancel membership . Is this high school gym class that I need a Dr note? My medical history is private. Shame on you edge fitness Go to another gym don't bother with this place. 

Daniel S.'s profile image
Daniel S. 
rating
3 years ago

I had originally written a review that the Edge is the best gym, blah blah, and that people who complained about their billing were dumb. But now that they are have swindled me, I see that the Edge is truly a company of crooks in every sense of the word. They require written cancellation two months prior to the termination of the month-to-month agreement. I provided mine in November 2021. It is now almost April 2022, and they are using the convenient excuse that they don't have it anymore. Their disorganization (or worse, la... read more

Matthew B.'s profile image
Matthew B. 
rating
3 years ago

I supported the business with a $37 monthly membership for 2 years since COVID began despite not being contractually obligated and not using the faculties once. They're now threatening legal action if I don't pay $200 from the last 4 months I didn't visit during a "month to month" agreement. It's not the money, it's dealing with conglomerate bullies like ABC Fitness dba "Edge" which are ruining this country. Would give zero stars if I could, thanks for taking my money and running crooks. 

Gabriel M.'s profile image
Gabriel M. 
rating
3 years ago

Overcrowded facility that makes it incredibly difficult to cancel a membership and makes you jump through hoops to prove your reasoning for cancellation. Unfair business practices. Simply do not sign up here! 

Randy B.'s profile image
Randy B. 
rating
3 years ago

After over 10 years I canceled membership due to COVID. Never had a billing issue with auto deduct. Over the past year I've had several calls that my a/c is in collection, although no agency has sent a notice. Apparently it's easy to enter but you can never leave! Certainly no way to treat customers. Lot's of other, no contract/hassle free choices that offer superb fitness equipment and classes. 

Thaddeus H.'s profile image
Thaddeus H. 
rating
4 years ago

Canceled membership in August 2020. As of September 2021 they still are billing me. Called their customer service line and there is no option to leave a message or to speak to a representative. Don't give them your credit card info. 

Anthony G.'s profile image
Anthony G. 
rating
4 years ago

Inadequate equipment accompanied by nonsense/drivel answers about why they elect not to remediate things. It's obvious that they get the feedback and still rebuff reasonable needs. They say "it's a matter of OPINION" - poor customer service like that is nonsense- almost as bad as "I just work here...." 

Nicole S.'s profile image
Nicole S. 
rating
4 years ago

Shoutout to the creepy skinny receptionist kid. Some of us only have a certain amount of time to workout before getting to work/class and this kid every time leaves the front to flirt taking time away from workouts. You'll see him jumping up on girls running on the treadmill. Badly dancing. Girls want to come to a gym and not get hassled. It's Covid times, how about some space?? Unprofessional. 

John M.'s profile image
John M. 
rating
4 years ago

Don't give them your credit card and good luck canceling a membership. They charge you for the month you cancel (understood) and then for another billing cycle. Wrong! I cancelled due to a medical condition, not Covid, and have no intention of paying for another 30 days. I got no resolution from Fitness Edge. It's a decent club, just don't give them your credit card or go on auto payments. They'll trick you and point you to the fine print. 

Frequently asked questions about The Edge Fitness Clubs

How is The Edge Fitness Clubs rated?

The Edge Fitness Clubs has a 3.4 star rating with 649 reviews. 

When is The Edge Fitness Clubs open?

The Edge Fitness Clubs is open now. It will close at 10:00 p.m.