The Edge Fitness Clubs NE Philly Bustleton/County Line

Erick P. 

on Yelp

5 years ago

Rating 5 stars only so my review will be seen; I would rate 0 if I could. This gym is based on a contract , which while signing up they fail to mention. When I tried to cancel because I am a college student who no longer lives at home , they expected me to transfer clubs and travel 12 miles each way to use the gym instead of cancelling. Criteria for cancelling is absurdly complex and through emails with multiple representatives, it is clear they do not have basic knowledge of their own policies as one person will tell you on... read more

Brandon S. 

on Yelp

5 years ago

I really like the Edge! A lot of space but it is quite crowded pretty much all day. But there seems to be enough space to get work done. What I do not like is the fact that I and MANY others have been asking for a heavy bag but "the edge cares" doesn't seem to care about what the majority of its customers want. I tore my ACL so currently can't use a heavy bag but as soon as I'm healed I'm leaving the edge for a facility that has heavy bags. Which is sad since I pay for two memberships and both of my kids go to their ... read more

Kaitlin Y. 

on Yelp

5 years ago

Joined this gym before it opened because I wanted squat racks and thought it would be 24hrs like their other locations. I work nights, so going during the day just isn't possible for me. They opened without at 24hr schedule during the week, and most of the time there are way too many people in the back at the weights for me to work in. Can't wait for my contract to be up so I can cancel. If you want a 24hr gym with squat/power racks and doesn't make you buy into a contract, go to Giant Fitness on Red Lion. And they don't hav... read more

Jane D. 

on Yelp

5 years ago

Nice gym but they are way too strict with their contracts. I moved and travel time now is 18 minutes. I don't want to drive that long each way to go the gym. I went in and spoke to the GM or assistant GM (can't remember). His name was Michael. He told me that if I paid a $50 fee I could downgrade to the $10 a month membership. I didn't have time to do it that day so I went back a few weeks later and was told I couldn't do that. So now I'm stuck paying $30 a month for a gym I won't go to anymore. I asked for a number to a cor... read more

Brittany H. 

on Yelp

5 years ago

Nice equipment but extremely overcrowded. They require so much personal information in order to cancel the policy. The sales rep made it seem like when I moved the cancellation process would be quick and easy. It's not. I moved two hours away and they want my entire lease to prove it? There are hidden fees and the amenities like the hydro massage bed and massage chair are often broken. In all, it's not worth spending the extra money for. I don't recommend and I think the other reviews for this place demonstrate that as well. 

Celivic D. 

on Yelp

5 years ago

If you decide to join and later decide that you want to cancel your membership, be prepared to jump through hoops. The only options for terminating your membership are either A)Medical reason or B) You've moved 15 miles from an Edge Fitness Club. You cannot cancel your membership just because you no longer use the membership. There is no way around that. I think this policy is absolutely absurd. I was told I'd be able to cancel at anytime. Once my contract is up, I will not be renewing it. 

Allie J. 

on Yelp

5 years ago

Stay away. I got membership for $29 a month and they have charged $60 a month. I canceled membership and they still charge. Run away!!! 

Michael H. 

on Yelp

5 years ago

Good luck trying to cancel. My daughter (18) got duped into a 12 month contract, and hardly ever goes now that she's at college. but she's locked-in at $30 per month.. I don't understand these gym's with their contracts. It's easier to cancel Verizon for goodness sake. You should be ashamed of yourselves. If your gym is "that great", you shouldn't need a bloody contract. She also said they just took $50 from her account. I read the FAQ and it does mention this "yearly enhancement fee"... SERIOUSLY??? she was completely... read more

G R. 

on Yelp

6 years ago

If I can give this gym no stars I would, my girlfriend and I have been a member there for about 1 year and everything went smoothly. But recently they approached my girlfriend who has guest privileges, she was there with a guest, so they approached her because she wasn't allowed to help her guest workout or give her a routine. They told her that an employee noticed her or appeared to be training her. And that's not allowed. And the GM said that's why we have trainers. So my point is why is it that there are guest privilege... read more