This profile has been claimed by the business owner or representative.
The Edge Fitness Clubs NE Philly Bustleton/County Line
- Gyms
- Philadelphia, PA
About this business
A premier workout studio exclusively available in our Connecticut clubs. Our studio provides a stress-free and private environment for individuals to focus on their fitness goals without the distractions of a busy gym. Our Total Fitness Studio is equipped with state-of-the-art equipment to help our members achieve their fitness goals, no matter their experience level.
Location details
15501 Bustleton Ave, Philadelphia, PA, 19116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Absolutely terrible. BE WARE when you sign a contract. The sales rep DOES NOT tell you that after you sign a 2 year contract that you are still billed after that...AND $5 More then what you were already paying. I called to cancel and the guy said to email and cancel. Did that and now they REFUSE to cancel. My 2 year contract for my daughter is DONE!!! You are STEALING money from me and now you are telling me I have to continue to pay you??? All I want to do is just be done with you!! What kind of business is this? Terr... read more
I will never work out at Edge again. I joined and signed a two year contract. I am very busy so I purchased the basic membership for $25.00 a month. I've belonged to gym's for many years without signing any contracts and simply had the charge put on my credit card monthly. If I wanted to cancel the membership I would simply let them know and they stop billing. Today I got my monthly cc statement and they raised my dues by $5.00 and also put on an additional charge for $53.30. I called my Edge gym and they told me my two y... read more
I do not recommend this gym Terrible management Horrible management I was in auto pay with a debit card Once they star charching more monthly because my contract ends ( and I went to talk to the manager of the gym , he was so rude And told me he can no cancel my account) no even try to help . I went to my bank and I block this gym to take more money They went to my account number and routing number! ( horrible) After a block that too ! They started sending mail letters to me Threatening me to send me to a debt colle... read more
Joining this gym was a huge mistake. I gave them my checking account and debit card numbers because I had to to join. They entered my checking account information incorrectly and charged me two subsequent incorrect late fees, one in January and one early this month. Then on top of that, they duplicated the monthly payment+annual fee+the late fee charge in the amount of over $100. The week of the 8th I gave the gym my correct checking account info and Joe the manager assured me I would get the two incorrect late fees reversed... read more
This franchise is the worst. Bad maintained gym and rude staff. Most unresponsive and unprofessional employees that I've ever seen. The staff need to get themselves educated in customer management and friendly service. And so does the manager, Nathan Miller. It is harder to get out of that GYM MEMBERSHIP THAN TO GET A DIVORCE. NOT RECOMMENDED AT ALL!!! When things happen in your life their management deceives you and just keep taking out your money!
I went in to cancel my membership do to my being uncomfortable working out in the midst of a pandemic, told I couldn't cancel but could freeze for 90 days. Ok, no problem. Did the the freeze for the first 30 days, go back in to out freeze on for another 30 days, only to be told by Trey, Asst manager?, who I have dealt with in the past and is horrible with his customer service skills, and acts like you are annoying him by asking a question, is rude to his fellow colleagues, and other members) that I cannot freeze or cancel m... read more
I like the Edge Strong classes and most of the Edge Strong class instructors. However, I am cancelling them because of financial reasons. Also, I am not pleased with how my personal training sessions went; my trainer was at times rude and you never get sent email reminders of when the sessions are (Crunch Fitness does this). I like the movie theater and the Arc Trainer machine. The regular group classes do not work with my work schedule so I still haven't tried one and I've been paying for them for two months (I'm consideri... read more
Okay gym when I visited a few times as a guest with others who have passes. I like the fact that they have a woman's only section and the movie theater where you can use treadmills and bikes while you watch the movie they are playing for the day/time. But when it comes to the type of people Edge brings in, for a beginner like me I would prefer to be around other beginners with all types of bodies, but Edge is mostly hard bodies/lifters and makes me feel uncomfortable. The few times Ive gone were okay but not enough to ma... read more
Rating 5 stars only so my review will be seen; I would rate 0 if I could. This gym is based on a contract , which while signing up they fail to mention. When I tried to cancel because I am a college student who no longer lives at home , they expected me to transfer clubs and travel 12 miles each way to use the gym instead of cancelling. Criteria for cancelling is absurdly complex and through emails with multiple representatives, it is clear they do not have basic knowledge of their own policies as one person will tell you on... read more
Frequently asked questions about The Edge Fitness Clubs NE Philly Bustleton/County Line
How is The Edge Fitness Clubs NE Philly Bustleton/County Line rated?
The Edge Fitness Clubs NE Philly Bustleton/County Line has a 3.9 star rating with 814 reviews.
When is The Edge Fitness Clubs NE Philly Bustleton/County Line open?
The Edge Fitness Clubs NE Philly Bustleton/County Line is closed now. It will open at 7:00 a.m.