The Emergency Center San Antonio

Name: The Emergency Center San Antonio
Address: 11320 Alamo Ranch Pkwy, San Antonio, TX, 78253, US
Telephone: (210) 485-3644
Price range: $$
Rating: 5

5.0

★★

692 reviews

|Emergency Rooms|San Antonio, TX 78253

11320 Alamo Ranch Pkwy, San Antonio, TX 78253

(210) 485-3644

https://www.theemergencycenter.com/san-antonio-er/

Open 24/7

About

Why choose The Emergency Center’s San Antonio ER? The Emergency Center provides emergency care services in the San Antonio area, offering the following benefits: • Fully-equipped, freestanding emergency center • Access 24 hours a day, 7 days a week, 365 days a year • Fully-staffed, board certified emergency medicine physicians, ER and ICU trained nurses, and x-ray technicians • On-site pharmacy • On-site laboratory providing immediate results • Ultrasound and x-ray imaging services • High resolution CT scans • Follow-up telemedicine services for patients • Patients access to medical records • 3 days worth of prescriptions upon discharge

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5.0

★★

692 reviews

5★621

4★6

3★2

2★0

1★0

63 reviews have no rating

Reviews(78)

Google Reviews(614)

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Jay N Ali Nakamura on Facebook

8 days ago

The staff was very friendly and the ER was very clean. I was expecting a long wait with small rooms, but was pleasantly surprised with spacious rooms. They are very well equipped. My daughter had a foot injury that was x rayed, placed in a foot boot, and full demonstration of how to use her crutches. I had my youngest daughter with us that they did not mind. I would recommend it to others and return back. Thank you! Patient coordinator Keith, radiology tech Tem, nurse Frank, and our doc Dr. Spritz!

Business Response:

Thank you for your 5-star rating Jay! We appreciate you taking the time to share your experience and for choosing The Emergency Center for your care.

Mark- Leslie Paiz on Facebook

15 days ago

My young daughter was so nervous going in but the staff and dr were so kind to her, helped calm her and were very thorough with her care. I would highly recommend. Thank you Keith, Max, Ken and Dr. Huff! Y’all were great!

Business Response:

Thank you for your 5-star rating Mark- Leslie! We appreciate you taking the time to share your experience and for choosing The Emergency Center for your care.

Felix Rodriguez Jr. on Facebook

18 days ago

I want to thank Dr. Huff, Nurse Nathan, Radiology Tech Tem, and Patient Service Coordinator Roxann. Their professionalism, knowledge, and patient care saved my wife’s life. Upon arrival to The Emergency Center, she was seen immediately, several tests were made, blood work, and CT Scan. Dr. Huff quickly decided to transfer her to Brook Army Medical Center, San Antonio, Texas. That decision proofed to be life saving. Thank you all so much. God bless this awesome team of medical professionals.

Business Response:

Thank you for your 5-star rating Felix! We appreciate you taking the time to share your experience and for choosing The Emergency Center for your wife's care.

C D. on Birdeye

★★

a month ago

Without warning I had a nagging pain on my side and I became worried. Several hours past and I decided to go the Emergency Center at Alamo Ranch (since I had gone there before). At the front desk, Anthony (PSC) helped me through the paperwork and I was then seen by Yvette (RN), she was very thorough, professional not to mention very attentive to me and my pain. After the process of vitals and questions I saw Veronica (RT) who was very friendly and took a CAT scan. Shortly later back at the room I was seen by Dr. Styskal who came back with the results and explained everything to me in words I understood. Doctor Styskal and Yvette reassured me of what I had and addressed all my concerns. I am very satisfied with all the staff I saw that night and would definitely return if any emergency arises for me or any of my friends or family.

Business Response:

C, thank you for taking the time to share your experience and for choosing The Emergency Center for your care. We hope you are feeling much better now!

Carolyn Acosta Bryan on Facebook

a month ago

This has been our families preferred location to receive urgent/emergent care! The staff is great, professional and caring. The facility is very clean and accommodating. Equipped with X-ray/cat-scan/lab/pharmacy/23h observation and transfer if needed. They accept Tricare prime which is a plus considering it’s been hard to get appointments on base/post. Today we were seen by Dr Huff and Raul RN. There was no wait and they took care of us right away. I’ve been very pleased with today’s experience as well as past experiences here.

Business Response:

Carolyn Acosta, thank you for taking the time to share your experience and for choosing The Emergency Center for your care. We hope you are feeling much better now!

Daisy D. on Birdeye

★★

2 months ago

I went to the emergency center last week for a severe cut on my finger. The experience was absolutely 💯 from signing in with Keith to the treatment I received from nurse Nathan to the services rendered by Dr. Huff. I truly appreciate all of their professionalism and care. Thank you very much. 😊

Business Response:

Daisy, thank you for your kind words. We appreciate your positive feedback!

Annita Hereford-Crump on Facebook

2 months ago

I visited this center last month in extreme pain. When I walked up to the counter and explained what I was experiencing, the patient service coordinator, Anthony, let me know I needed to fill out some forms and he would help get me situated. Immediately I was thinking about all the forms I would need to fill out, etc., while in pain. I was surprised to see that it wasn’t as daunting as I was expecting. Just a couple of things they needed (name, address, etc.), signatures, and a copy of my DL and insurance. I will say I visited the center when it first opened so it may be because I was in the system already. In any event, I was relieved that I didn’t have a whole lot to try to fill out. Anthony immediately escorted to a room while my husband waited in the lobby (COVID precautions) and explained everything along the way as far as what to expect. Gave me a warm blanket and when I asked if he could get my purse from my husband, he asked me if my husband had my cell phone so he could grab that for me as well, in the event I wanted to communicate to him. He promptly returned, set my purse on the stand beside me and actually grabbed my phone charger and plugged it in within my reach. Veronica, the technician, came in and got an IV going, etc., and was just very pleasant and again, explained what to expect, which was really appreciated, especially when I needed to get a CT scan. Raul, my nurse, also tended to me and ensured I got the pain relief I needed, checked in on me a few times, explained the medications being prescribed, etc. Very professional, respectful, caring, everything! My physician, Dr. Huff, went over my lab results and recommendations on next steps I should take when I’m well enough to visit my primary. Explained everything in a way that I could understand given the circumstances. They provided me all the paperwork I needed that summarized my visit, medications, recommended follow-up and ensured my husband understood as well….as I was a bit loopy after the pain meds. :) I would definitely recommend The Emergency Center for urgent care needs. Friendly and respectful staff. Clean. And what I really liked, is they had everything at their center that I needed for tests/labs/medications and made my visit a pleasant one compared to my experiences at other urgent care centers or emergency rooms. Excellent service! Thank you!

Business Response:

Annita, thank you for taking the time to share your experience and for choosing The Emergency Center for your care. We hope you are feeling much better now!

Terri Garcia Salinas on Facebook

3 months ago

Efficient and effective service from a well trained and caring medical team. I had a great experience.

Business Response:

Terri Garcia, thank you for your kind words. We appreciate your positive feedback!

Melissa J. Walker on Facebook

3 months ago

My team Anthony, Karla, Matt, nichole, and Dr. Styskal are a great time. They had me in and out, and they showed care. I highly recommend coming here.

Business Response:

Melissa J., thank you for your kind words. We appreciate your positive feedback!