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The Emergency Center San Antonio

4.9

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Location details

11320 Alamo Ranch Pkwy, San Antonio, TX, 78253, United States

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4.92,938 reviews
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Claudia Lesho's profile image
Claudia Lesho 
recommend  Recommended
4 years ago

I was seen very promptly by a very competent staff. Debbie, Tom and Nate were great. Unlike most of Emergency centers (not hospital ERs) they take Medicare. Great not to have to wait hours at an ER. 

Business response:

We appreciate you taking the time to provide feedback, Claudia. Thank you for your kind words! 

Helen Perez's profile image
Helen Perez 
recommend  Recommended
4 years ago

Great service ! The staff is friendly, caring, and compassionate. They listen to you and explain everything to you. 

Business response:

We appreciate you taking the time to provide feedback Don N Helen. Thank you for your kind words! 

Nate Brooks's profile image
Nate Brooks 
recommend  Recommended
4 years ago

These guys are amazing. I halfway don’t want to give them a good review because I don’t want their waiting room getting clogged up. 🤣 I had a forehead laceration that definitely needed professional treatment. From the time I walked through their door until the time I was out was 45 mins, an hour tops. Quickest healthcare I’ve ever received. Just amazing work. 

Business response:

Nate, we are delighted that you had a great experience with us. We appreciate you taking the time to share your feedback! 

Julio Tai-Mac Ali's profile image
Julio Tai-Mac Ali 
recommend  Recommended
4 years ago

This is the only ER that I trust. My family is always given the staffs full attention. They are very professional and make sure that every test or image is taken. They have been a blessing to my family over the years and we will continue to use them. Dr. Witford you are the best. Thanks to Roxanne, Nichole and Jessica for the comfort and care that you provided me. 

Business response:

We appreciate you taking the time to provide feedback Julio Tai-Mac. Thank you for your kind words! 

Ana Laura Botello's profile image
Ana Laura Botello 
recommend  Recommended
4 years ago

Great service from beginning to end; professional, compassionate, and friendly! Thank you EC Team! 

Business response:

Ana, thanks for sharing! We appreciate your positive feedback. 

Jeffrey Robert's profile image
Jeffrey Robert 
recommend  Recommended
4 years ago

My in-laws we’re visiting the United States from another country. My wife and I are from another state and we took my in-laws to Texas to see some sites in another state. Needless to say on our last day, we were in San Antonio and my father-in-law was having complications from pneumonia that he had developed over the course of the trip. Being from out of state, we went to the nearest urgent care and were advised that we had to schedule an appointment and they didn’t have any left for the day. Our flight was leaving at 6:30pm... read more

Business response:

Thank you for your 5-star rating Jeffrey! We appreciate you taking the time to share your experience and for choosing The Emergency Center for your care. We hope your father-in-law is doing much better! 

Vivian Almanza's profile image
Vivian Almanza 
recommend  Recommended
4 years ago

I absolutely recommend The Emergency Center. The staff was so friendly and efficient. We never felt forgotten while waiting to be seen by the doctor. Dr Huff is just amazing! 

Business response:

Vivian, we are pleased that you had a great experience with us. Thank you for taking the time to share your feedback! 

Edward Jr Moreno's profile image
Edward Jr Moreno 
recommend  Recommended
4 years ago

Thank you for taking care of my dad. Debbie thank you for taking such good care of my family. Karla, Josh and Dr Whitford did a great job! 

Business response:

Edward Jr, we are so delighted that we could make your bad day better. Thanks for sharing! 

Jana Wesson-Martin's profile image
Jana Wesson-Martin 
recommend  Recommended
4 years ago

Thank you to the extraordinary staff who got me right in and took care of me when I was on the verge on an appendectomy: Dr. Styskal, Yvette RN, Veronica RT, Leslie PSC. Everyone was especially professional and empathetic. 

Business response:

Jana, we are pleased that you had a great experience with us. Thank you for taking the time to share your feedback! 

Frequently asked questions about The Emergency Center San Antonio

How is The Emergency Center San Antonio rated?

The Emergency Center San Antonio has a 4.9 star rating with 2,938 reviews. 

When is The Emergency Center San Antonio open?

The Emergency Center San Antonio is open now. It is open 24/7.