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The Emergency Center San Antonio

4.9

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Location details

11320 Alamo Ranch Pkwy, San Antonio, TX, 78253, United States

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4.92,938 reviews
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Christina Santiago's profile image
Christina Santiago 
recommend  Recommended
5 years ago

Excellent service! I was seen within 15-20 min and everyone was so kind. They got me taken care of and sent me on my way. If I ever need an emergency center again I will definitely be back to this one. Such a positive experience 

Business response:

Christina, we appreciate you taking the time to provide positive feedback. Thank you for sharing! 

Hannah Towry's profile image
Hannah Towry 
recommend  Recommended
5 years ago

Everyone one was very helpful and friendly, they got me in quickly. Keith and Josh were very kind. Definitely would recommend. 

Business response:

Hannah, thank you for recommending us. We're proud to have people like Keith and Josh on our team. We'll pass your praise along! 

Ryan Zachos's profile image
Ryan Zachos 
recommend  Recommended
5 years ago

Our staff for tonight's visit was Mercedes, Tem, Yvette, and Dr. Spitz. Our visit was awesome! We walked in were attended immediately, the admin part took 2 minutes, literally, then we were shown to a room immediately. The staff were extremely professional and courteous, as well as friendly. They were comprehensive in their tests and left nothing to chance. I highly recommend this center. Thank you to all the staff for a job well done. 

Business response:

Ryan, thank you for your positive review. We're proud to have people like Mercedes, Tem, Yvette and Dr. Spitz on our team. We'll pass your praise along! 

Juliette Wyble's profile image
Juliette Wyble 
recommend  Recommended
5 years ago

I had a great experience here. Everyone was kind and efficient. All the paperwork was explained, they explained the test to my son who was really nervous, and gave us all the information we needed to return back to school. Thank you Keith, Karla, Belinda, and Dr. Erdner. 

Business response:

Juliette, thank you for your positive review. We're proud to have people like Keith, Karla, Belinda and Dr. Erdner on our team. We'll pass your praise along! 

Kenneth Pedrotti's profile image
Kenneth Pedrotti 
recommend  Recommended
5 years ago

Came in with a infection under the skin on my check bone , the staff all the way from josh the nurse to Matthew who did the cat scan and doctor whitford who explained to me the game plan to get me better and back to normal . They all did an amazing job and I will definitely recommend them to friends and family ! Thank you guys 

Business response:

Kenneth, thank you for your positive review. We're proud to have people like Josh, Matthew, and Dr. Whitford on our team. We'll pass your praise along! 

Pegi Doyle's profile image
Pegi Doyle 
recommend  Recommended
5 years ago

These people really know what they are doing! Very efficient and professional ! And they really care about you... I was so impressed!!! 

Business response:

Pegi, thank you for taking the time to share your experience and for choosing The Emergency Center for your care. We hope you are feeling much better now! 

Jay Moreno's profile image
Jay Moreno 
recommend  Recommended
5 years ago

No wait time, efficient, friendly staff when I needed them most! The place was super clean - Nurse and doctors were excellent, made sure I was comfortable and understood everything. 100% would recommend them! 👍 

Business response:

Jay, thank you for taking the time to share your experience and for choosing The Emergency Center for your care. We hope you are feeling much better now! 

Sammie Lu's profile image
Sammie Lu 
recommend  Recommended
5 years ago

My concerns were taken seriously, evaluated thoroughly and explained in detail. From the moment of arrival, we were treated as if we were VIP. The nurses and the doctor were great. I highly recommend them. 

Marla Gill Ferguson's profile image
Marla Gill Ferguson 
recommend  Recommended
5 years ago

Everyone is so nice there. Debbie was a delight at check-in. Made an uncomfortable situation very easy. Karla, Belinda and Dr. Erdner were patient and kind during the entire visit. Went above and beyond for us. The facilities are so clean and comfortable. We won’t go anywhere else when we need Urgent Care. I truly appreciate the care and kindness. It’s what is needed when you are hurting or sick. Thank you all!!! 

Frequently asked questions about The Emergency Center San Antonio

How is The Emergency Center San Antonio rated?

The Emergency Center San Antonio has a 4.9 star rating with 2,938 reviews. 

When is The Emergency Center San Antonio open?

The Emergency Center San Antonio is open now. It is open 24/7.