This profile has been claimed by the business owner or representative.
The Emergency Clinic
- Healthcare
- San Antonio, TX
About this business
Location details
6496 New Braunfels Ave., San Antonio, TX, 78209, United States
Get directions
Prompt, courteous, professional, caring & knowledgeable.
Business response:
We greatly appreciate your feedback highlighting our prompt, courteous, professional, caring, and knowledgeable service. It's wonderful to hear that you had such a positive experience with our team. We strive to provide the highest quality care and service to all our patients, and your kind words affirm that we are meeting those goals. Thank you for taking the time to share your thoughts about your visit with us.
I’ve been there many times.. though the years and always get the best attention.. and always seen in a reasonable amount of time… And always leave their feeling like I know what’s going on or what I need to do next to take care of .. a pending health issue… The staff there is very kind and attentive like I said and I leave there also feeling like I have a friend that’s got my back… Thank you so much ,for all you do.. as well as following up with your clients/patients
Business response:
Hello, Thank you for sharing your kind words about our staff and care here at Alamo Heights. We are delighted to hear that you've had consistently positive experiences with us over the years. Our team strives to provide attentive service and ensure patients understand their health situations clearly. We're grateful for your trust and loyalty, and we're pleased to know you feel supported by our staff. Your feedback means a lot to us, and we appreciate you taking the time to share it. Please take care and we look forward to ... read more
Conscientious staff..very thorough Doctor..A Plus service...will go again.
Business response:
Hello Ms. Church, Thank you for recognizing our conscientious staff and thorough care at our Alamo Heights locatoin. We appreciate your trust in our service. We are here and ready to help 24/7, no matter how large or small your issue is. Thank you for the kind words and we hope you feel much better very soon.
Dr Megan is fabulous. Really enjoy her bedside manner
Business response:
Hello, We are delighted to hear about your positive experience with our care team and bedside manner at our Alamo Heights facility. We are always here and open 24/7. Please get well soon and thank you so very much!
Quick service and awesome care
Business response:
We are delighted to hear about your positive experience with our quick service and care! It's wonderful to know that we were able to meet your expectations in both efficiency and quality of care. Our team strives to provide the best possible service to all our patients, and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts with us.
I just had some minor questions that did not get addressed. Otherwise it was very good.
Business response:
We appreciate your feedback regarding your recent visit. We understand you had some minor questions that weren't fully addressed during your visit, and we apologize for that oversight. Our goal is to ensure all patients receive thorough and complete information. Please feel free to contact our clinical coordinator, Jennifer, at (210) 880-3223 if you have any questions or need additional assistance.
Everyone is so nice and respectful. Peaceful environment. Knowledgeable providers inspire confidence.
Business response:
We are pleased to hear about your positive experience. Your comments about our respectful staff, peaceful environment, and knowledgeable providers mean a lot to us. We strive to create a comfortable atmosphere for all our patients, and it's wonderful to know that you felt this during your visit. Our team works hard to ensure that each patient receives the highest quality of care, and we're pleased that our providers were able to inspire confidence in you. Thank you for taking the time to share your feedback with us.
Hospital team has been very helpful throughout my stay whatever I needed they were here for me.
Business response:
Thank you for your review! Our staff is dedicated to providing attentive care and support to all our patients. We appreciate you taking the time to share your positive experience with us.
Personable and listened to my needs. On road to recovery.
Business response:
Your positive experience is greatly appreciated. We are glad to hear that you felt listened to and are on the road to recovery. Our team strives to provide personalized care to each patient, and we're pleased that this was reflected in your visit. Thank you for taking the time to share your experience with us. We value your feedback and look forward to continuing to support you in your healthcare needs.
Frequently asked questions about The Emergency Clinic
How is The Emergency Clinic rated?
The Emergency Clinic has a 4.9 star rating with 3,148 reviews.
When is The Emergency Clinic open?
The Emergency Clinic is open now. It is open 24/7.