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The Emergency Clinic

4.9

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Location details

6496 New Braunfels Ave., San Antonio, TX, 78209, United States

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4.93,146 reviews
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Leslie Z.'s profile image
Leslie Z. 
4 months ago

I’ve been there many times.. though the years and always get the best attention.. and always seen in a reasonable amount of time… And always leave their feeling like I know what’s going on or what I need to do next to take care of .. a pending health issue… The staff there is very kind and attentive like I said and I leave there also feeling like I have a friend that’s got my back… Thank you so much ,for all you do.. as well as following up with your clients/patients 

Business response:

Hello, Thank you for sharing your kind words about our staff and care here at Alamo Heights. We are delighted to hear that you've had consistently positive experiences with us over the years. Our team strives to provide attentive service and ensure patients understand their health situations clearly. We're grateful for your trust and loyalty, and we're pleased to know you feel supported by our staff. Your feedback means a lot to us, and we appreciate you taking the time to share it. Please take care and we look forward to ... read more

Anne C.'s profile image
Anne C. 
4 months ago

Conscientious staff..very thorough Doctor..A Plus service...will go again. 

Business response:

Hello Ms. Church, Thank you for recognizing our conscientious staff and thorough care at our Alamo Heights locatoin. We appreciate your trust in our service. We are here and ready to help 24/7, no matter how large or small your issue is. Thank you for the kind words and we hope you feel much better very soon.  

Dana N.'s profile image
Dana N. 
5 months ago

Dr Megan is fabulous. Really enjoy her bedside manner 

Business response:

Hello, We are delighted to hear about your positive experience with our care team and bedside manner at our Alamo Heights facility. We are always here and open 24/7. Please get well soon and thank you so very much! 

Joselyn M.'s profile image
Joselyn M. 
5 months ago

Quick service and awesome care 

Business response:

We are delighted to hear about your positive experience with our quick service and care! It's wonderful to know that we were able to meet your expectations in both efficiency and quality of care. Our team strives to provide the best possible service to all our patients, and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts with us. 

Beatrice H.'s profile image
Beatrice H. 
6 months ago

I just had some minor questions that did not get addressed. Otherwise it was very good. 

Business response:

We appreciate your feedback regarding your recent visit. We understand you had some minor questions that weren't fully addressed during your visit, and we apologize for that oversight. Our goal is to ensure all patients receive thorough and complete information. Please feel free to contact our clinical coordinator, Jennifer, at (210) 880-3223 if you have any questions or need additional assistance.  

Susan G.'s profile image
Susan G. 
6 months ago

Everyone is so nice and respectful. Peaceful environment. Knowledgeable providers inspire confidence. 

Business response:

We are pleased to hear about your positive experience. Your comments about our respectful staff, peaceful environment, and knowledgeable providers mean a lot to us. We strive to create a comfortable atmosphere for all our patients, and it's wonderful to know that you felt this during your visit. Our team works hard to ensure that each patient receives the highest quality of care, and we're pleased that our providers were able to inspire confidence in you. Thank you for taking the time to share your feedback with us. 

Sharron B.'s profile image
Sharron B. 
6 months ago

Hospital team has been very helpful throughout my stay whatever I needed they were here for me. 

Business response:

Thank you for your review! Our staff is dedicated to providing attentive care and support to all our patients. We appreciate you taking the time to share your positive experience with us. 

Katryn L.'s profile image
Katryn L. 
6 months ago

Personable and listened to my needs. On road to recovery. 

Business response:

Your positive experience is greatly appreciated. We are glad to hear that you felt listened to and are on the road to recovery. Our team strives to provide personalized care to each patient, and we're pleased that this was reflected in your visit. Thank you for taking the time to share your experience with us. We value your feedback and look forward to continuing to support you in your healthcare needs. 

Debrah J.'s profile image
Debrah J. 
7 months ago

The nurse and doctor were awsome. Great fauclty. Great care for the patient. Very clean. And staff listeen to your concerns and s k ow they care ab p ut yoi. 

Business response:

Thank you for your wonderful feedback, Debrah! We genuinely admire your kind words about our staff as well as our facility's cleanliness and care. It's heartening to hear that you found our staff to be attentive and caring, listening to your concerns and demonstrating genuine care for you as a patient. We strive to provide excellent care in a clean environment, and we're delighted that your experience reflected these efforts. Your positive review means a lot to our team, and we appreciate you taking the time to share your ex... read more

Frequently asked questions about The Emergency Clinic

How is The Emergency Clinic rated?

The Emergency Clinic has a 4.9 star rating with 3,146 reviews. 

When is The Emergency Clinic open?

The Emergency Clinic is open now. It is open 24/7.