This profile has been claimed by the business owner or representative.
The Emergency Clinic
- Healthcare
- San Antonio, TX
About this business
Location details
6496 New Braunfels Ave., San Antonio, TX, 78209, United States
Get directions
Everyone was very professional. I was taken care of right away. Everything that was going to be done was explained carefully; not hurriedly. Great experience all around!
Business response:
We are pleased to hear about your great experience with us! It is truly wonderful to know that you felt taken care of right away and that everything was explained to you carefully and thoroughly, without any sense of being rushed. Providing prompt, clear, and professional care is exactly what we strive for with every individual who walks through our doors. Knowing that our team came across as professional and attentive means a great deal to us. Thank you for taking the time to share your experience, and we look forward to se... read more
They are always quick and very attentive.
Business response:
Thank you so much for taking the time to leave us such a wonderful review! Being quick and attentive is something we truly strive for with every patient who walks through our doors, and we are so glad to hear that your experience reflected that. Your kind words mean a great deal to our team and serve as a great motivation to keep delivering the same level of service. We genuinely appreciate your trust in us for your diagnostic needs, and we look forward to continuing to serve you in the same manner. Thank you once again for ... read more
Very thorough with diagnosing me and getting me the right treatment.
Business response:
Thank you for sharing this with us. We are truly glad to hear that the thoroughness in your care led to the right treatment for you. Accurate diagnosis is at the heart of what we do, and knowing that the process made a meaningful difference in your treatment is something we deeply appreciate hearing. Thank you for taking the time to share your experience with us.
I am very pleased with the care I received. I went in doubled over in pain. After ruling out food poisoning is what I thought I had, Dr. Tubesing gave me a CT scan, finding my diagnosis. All staff did a great job getting me the help I needed. I highly recommend this location/clinic.
Business response:
Thank you so much for taking the time to share your experience with us. We are truly glad that our team was able to provide you with the care and attention you needed during such a difficult and painful time. We will be sure to pass along your kind words to the staff who were involved in your care, as they will be very pleased to hear that their efforts made a positive difference. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive experience.
Quick, professional service. I was in and out in under 2 hours (with 9 stitches on my head !). Great people from the receptionist to the nurses to the doctor. Only urgent care I'll go to. I actually drove from north central SA to get there.
Business response:
Hello Ms. Farrar, Your positive feedback means a great deal to us here at Alamo Heights. Quick service and great staff are what we strive for. We look forward to serving you if you ever need us again in the future. In the meantime, please take care and thank you so very much!
Your staff is always so lovely and accommodating and efficient!!
Business response:
Hello Mr. Schenker, We are absolutely thrilled to hear this! Our staff works hard to be accommodating and efficient. Your kind words mean a great deal to us. We appreciate you choosing our Alamo Heights facility yet again and hope you feel much better very soon. Please take care and thank you so much.
Everyone was very helpful and considerate. They were most efficient.
Business response:
We are pleased to hear that our team was helpful, considerate, and efficient during your visit! It is truly wonderful to know that everyone you interacted with made such a positive impression on you. Our team works hard to ensure that every individual who walks through our doors feels well taken care of, and your kind words confirm that their efforts are making a real difference. Thank you so much for taking the time to share your experience with us.
They took great care of me. They were very attentive and answered my calls when I needed them. My care team was great.
Business response:
We are truly grateful for your kind words and for taking the time to share your experience with us. It is wonderful to hear that you felt well taken care of throughout your time with us. We are pleased to hear that your care team made a positive impression on you and that they were responsive whenever you needed them. Your feedback means a great deal to us, as it lets us know that our team is delivering the level of care and attention that every patient deserves. Thank you once again for your kind words, and we look forward ... read more
The actual visit was great, quick, efficient, thorough. I appreciated the receptionist who found me a blanket when I asked, since the waiting room seemed really cold to me. I love that you have the tools for a CT, blood tests and quick results, urinalysis on site. I didn't like the fact that the doctor on site recommended a 1-day clear liquid diet for my diverticulitis, but the follow-up call doctor recommended a 3-day clear liquid diet - AFTER I had already started to transition back to regular food. It turned out, judging ... read more
Business response:
We are truly privileged to hear that your visit was quick, efficient, and thorough, and we are glad our receptionist was able to make your time in the waiting room more comfortable by finding you a blanket. We take great pride in being able to offer a complete range of diagnostic tools under one roof, and it is always encouraging to hear that they contributed to making your visit smooth and efficient. However, we sincerely apologize for the inconsistency you experienced regarding the dietary recommendations. Your feedback is... read more
Frequently asked questions about The Emergency Clinic
How is The Emergency Clinic rated?
The Emergency Clinic has a 4.9 star rating with 3,227 reviews.
When is The Emergency Clinic open?
The Emergency Clinic is open now. It is open 24/7.