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The Landing at Carmichael
- Retirement Homes
- Carmichael, CA
About this business
Location details
7125 Fair Oaks Blvd, Carmichael, CA, 95608, United States
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We did not like this community. We were told that between 6-8 am the front desk is completely unmanned and unsecured but we did not like this and the thought of the door being open.
This place is awful!!! I have waited over an hour for them to check on my mom who is elderly, her phone says it's unreachable, and I haven't spoken to her for 2 days. [name removed] at the front desk, has a real attitude! He said he" is not going to leave the front desk". The fact is, my mom never gets her room cleaned, and her trash bags pile up. It's outrageous! This place costs a ridiculously high amount! She has waited 4 months in hopes that the maintenance man will change her light bulb. They don't even want to change p... read more
I lived there when it was Sagebrook. They changed hands and raised my rent from $900 a month to $1,500 a month which necessitated my moving. To top it off they told me to go ahead and pay the full last month's rent even though I only owed half of it and then would never refund the prorated amount as promised. To this day I still have not received my refund which amounts to approximately $200. I cannot afford that kind of loss.
This would be a good option for those on a tight budget.
When we interviewed The Landing, it was told to us that there would be meals in the dining room, activities in 3 different rooms, parties, happy hour, bingo, etc. and none of that happened. They bring 2 meals a day to the room and have cancelled all activities due to covid, so there is no activities at all. The sliding door has needed to be fixed for a while and we called about it and it has still not been fixed. I imagine before covid it was better, but overall, it has not been a good experience especially for what we are h... read more
Business response:
We empathize with your frustrations which COVID-19 has brought to all of our residents, certainly making conditions less than perfect. Our team has been careful to follow the latest safety guidelines, and we have done our best to adjust to the constant changes. We are proud that our proactive measures have contributed to overall safety with still no resident COVID cases to date. Per your review, we would like to address your concerns. Please call me or reach out to me directly at [removed] so we may discuss in more detail. T... read more
Staff was pleasant and outgoing. Community is across the street from a park, which is nice. But, no crosswalk or sidewalk to get there safely. Property had no sidewalk only unlevel asphalt in parking lot. Community was dim and dreary. Pictures on website were quite misleading. Definitely not what I toured. Cost also misleading, significantly higher than advertised. Amnetities were few. Meals were extra. Dining room consisted of 'card tables' and worn chairs. Not appealing for meals at a cost. Rooms were clean, small, quite o... read more
Business response:
We are sorry to hear that your visit was not what you anticipated. We are currently doing some minor upgrades and invite you to re-visit us this summer. Thank you for your feedback.
We toured this community for care. The community needs a lot of major improvements inside and out of the community The odor was something that we did not like. The staff was caring and polite We did not see a menu at this time. We know that there has been some time since we have taken this tour. Families might want to check this community for a tour of a community for a loved one
Business response:
Thank you so much for your feedback, as we truly appreciate the opportunity to serve the Carmichael community for independent living, assisted living and memory care. We have addressed your concerns about odor, and would welcome you to come back and have a personalized visit with us. Please connect with me personally at [removed] and I would be happy to meet with you. Sincerely, Jeffrey Dillon, Executive Director
This is not an assisted facility, just apartment for seniors. there is no care per se' Hoerver paramedics live on site for emergencies. The facility is under renovation, but still not what we're looking for. Rooms are extremely small, not enough activities, but they're working on that. Rent is very low, but meals cost extra.
Beware! Linda acts like a great person caring for your family but...They actually will wash the bibs, and other items used for your families with dirty poop filled clothes that should be washed seperately! They will allow men to help the women in the bathroom instead of women. They force the family member to play ball or whatever they want them to do. As you know, not all Alzheimer's people can do the same thing. Nor do they have an interest. They also have been known to dope the Alzheimer's person to keep them quiet. We wer... read more
Frequently asked questions about The Landing at Carmichael
How is The Landing at Carmichael rated?
The Landing at Carmichael has a 4.2 star rating with 168 reviews.
When is The Landing at Carmichael open?
The Landing at Carmichael is open now. It is open 24/7.