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The Monarch at Henderson
- Assisted Living Facilities
- Henderson, NV
About this business
Location details
1750 West Horizon Ridge Pkwy, Henderson, NV, 89012, United States
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I found in[Date Removed] The Monarch of Henderson. I had a very personal/emotionally releasing interview with Managing Facility Professionals of what I was in need of, to safe guard my then 90 year old mother with diagnosed Dementia/Alzheimer. I immediately felt heard and validated. Took the tour of the entire facility and selected a private unit for my mom. Four of the Managing Facility Professionals came to our home to meet my mother. It was a joy to see my mother interact so freely with each of them. The Monarch of Hender... read more
The room size was great, the facility was clean, the administration was very kind and helpful. The caregivers were caring but unable to give close attention. We hired someone to stay with him over night so that he would have one on one. The activities were mostly in the mornings which he had a hard time attending. The food was okay but not as healthy as we would have liked. The first day my dad was there he got lost and ended up in an empty apartment and was very confused thinking all his things were gone. On day 2 he fell, ... read more
Community very welcoming. All the staff seemed very kind. Activities for my mother is very important and they have them scheduled all day. The apartment we saw was very nice and roomy for her. Monarch has a lot to offer for the price. The new AmbA system to track her vitals and movement in her room will be great. Looking forward to mom living her.
Business response:
Dear Sandra, Thank you for sharing your thoughtful feedback. We are pleased you see value in the new system to support resident well-being. We look forward to continue providing a positive experience for your family. Best, Jane Micali, Executive Director
Community very welcoming. All the staff seemed very kind. Activities for my mother is very important and they have them scheduled all day. The apartment we saw was very nice and roomy for her. Monarch has a lot to offer for the price. The new AmbA system to track her vitals and movement in her room will be great. Looking forward to mom living her.
Business response:
Dear Sandra, Thank you for sharing your thoughtful feedback. We are pleased you see value in the new system to support resident well-being. We look forward to continue providing a positive experience for your family. Best, Jane Micali, Executive Director
I visit my friend and her dog on a regular basis. The rooms and open areas are nice and kept neat. The employees are friendly and helpful. Amazing Staff! Appreciation to the new management. The renovations are doing so well.
Business response:
Dear Janet, Thank you for sharing such kind words! It’s wonderful to hear that you’ve had positive experiences during your visits and that the updates to the community are being well received. I’ll be sure to pass along your appreciation to our dedicated team members. Jane Micali, Executive Director
I can't image having better care partners for my husband. They offer me peace!
Business response:
Dear Deborah, Thank you so much for your heartfelt review. It is truly an honor to provide care that brings peace to you and your husband. Our team is dedicated to supporting each resident and their loved ones, and we are grateful for your trust in us. Please know we are always here for you both. Jane Micali, Executive Director
I was happy when they changed management companies, that they retained most if not all of the existing personnel. Love the staff there, very friendly and attentive. Feel the cost is high, but you get what you pay for and my mother is very happy.
Business response:
Thank you so much for your wonderful review! We're delighted to hear that you're pleased with our management transition. It's heartwarming to know that our friendly and attentive team members have made such a positive impact. We understand that cost is a significant consideration, and we're committed to providing exceptional value and care. We're thrilled that your mother is happy here, and we appreciate your trust in us. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for bei... read more
My mother is currently a resident at Poet's Walk Henderson and this facility is great! My mother's experience here has been great so far! I would definitely recommend this facility to family and friends.
Business response:
Thank you so much for your positive review and recommendation!
It has been a very pleasant experience, from the start to where we are currently. I like the facility itself. It's bright and cheery. The rooms are spacious. The people are very friendly and encouraging. And they always seem to help in any way that they can.
Business response:
Dear CO, Thank you for sharing your experience. We appreciate the time you took to leave us a positive review!
Frequently asked questions about The Monarch at Henderson
How is The Monarch at Henderson rated?
The Monarch at Henderson has a 4.5 star rating with 83 reviews.
When is The Monarch at Henderson open?
The Monarch at Henderson is open now. It is open 24/7.