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The Monarch at Henderson
- Assisted Living Facilities
- Henderson, NV
About this business
Location details
1750 West Horizon Ridge Pkwy, Henderson, NV, 89012, United States
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I put my mom in Poet's Walk right before COVID and took her out in August of 2022. The place really looked good when we initially put mom in the facility. They had entertainment two times a week and it appeared as though it was a nice large facility that mom could have the room to move around. Once we were allowed back in the facility after COVID, I became aware that they were not taking care of my mom. The Staff lacked the experience, often did not put mom's dentures in her mouth, sometimes it looked like they were not bath... read more
Business response:
Dear Holly, We saddened and disappointed by your experience. Your feedback has been shared with our Quality Assurance Team. Please email us directly at info@springhills.com so we can hear more.
The common are was nice. The individual rooms were colder looking. The cost was prohibitive for us.
Business response:
Thank you for your recent review. We appreciate your feedback!
Frequently asked questions about The Monarch at Henderson
How is The Monarch at Henderson rated?
The Monarch at Henderson has a 4.5 star rating with 99 reviews.
When is The Monarch at Henderson open?
The Monarch at Henderson is open now. It is open 24/7.