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The Ridge at Sterling
- Assisted Living Facilities
- Sterling, VA
About this business
Experience an exceptional senior living community at The Ridge at Sterling in Sterling, VA. With a welcoming atmosphere, pet-friendly homes, and top-notch amenities, our community embraces your unique lifestyle and offers Independent Living and Assisted Living care options.
Location details
46555 Leesburg Pike, Sterling, VA, 20164, United States
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This used to be Atria Sterling it has now been bought out by Pacifica and during that transition process the business side of things were pretty confusing and difficult. Trying to make decisions for our loved one regarding finances and scheduled was difficult, but that has all now been settled. The place itself is fine, the community has always looked nice and kept clean. During the pandemic the meals and dining were restricted, breakfast and lunch were served in the rooms and dinner was served in the dining room and residen... read more
I would check other places. I had a bad experience and I thought the issue was handled unprofessionally.
My father was in the facility for 2 months. There is something shady going on here and I'm requesting an investigation of their practices.
We were not happy with my mother's care when she stayed at their attached rehab facility (on the same property, different name). Rehab was excellent, but unfortunately, the way the certified nursing assistants handled her and her fears means we'll never trust a Brookdale establishment ever again. One or two CNAs made her stay a living nightmare, and even after complaining, and empty promises it would never happen again, they were repeatedly assigned to her, resulting in night terrors and a visible decline in her mental stabi... read more
Hello everyone PLEASE READ MY REVIEW. In this place Everyone seems to be nice. Except the SERVERS they are always complaining about the residents they will treat your loved ones they will scream at them, and talk bud things about them.
I have been involved in many decisions for skilled care facilities for loved ones. I have worked in many care facilities as well as served on my local Ombudsman committee to investigate senior facilities. Going into this facility, we thought it was the best decision for my mother as a decision was made quickly upon her release from skilled care rehabilitation for a surgically repaired broken femur. This is the case for most families when loved ones cannot return home after a traumatic health event. The room was spacious and... read more
There has been an extreme turnover in staff since my parent has been there, and they have been very slow to replace vacant positions. No activities coordinator for many months. Staff is not as responsive as they used to be, and the cleaning of individual rooms has gone downhill. Communication with family members is also not consistent. I would not recommend this facility.
Be very careful when choosing for your loved one. Once in facility they are usually afraid to move and make change. We went to facility every day, we installed cameras, we wrote letters, we meet with staff and management and to no avail. The staff was not trained properly. The staff was cruel at times, the staff made fun of the elderly and the management was not interested in making things better. They were afraid of the staff. I keep records for over two years and the facility just got worst. There was staff that saw what w... read more
smelled of vomit and urine throughout; despite having an appt with the director, I ended up only touring with the receptionist who couldn't answer most of my questions. Activities director position was vacant, so all the residents were simply in their rooms doing nothing.
Frequently asked questions about The Ridge at Sterling
How is The Ridge at Sterling rated?
The Ridge at Sterling has a 4.3 star rating with 122 reviews.
When is The Ridge at Sterling open?
The Ridge at Sterling is open now. It is open 24/7.